Via Tornabuoni 8, Santa Maria Novella, 50123 Florence, Italy
#9 of 380 hotels in Florence
Guests' ChoiceBased on 362 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.9
Facilities
9.4
Staff
9.8
Value for money
9.1
Free WiFi
8.9
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End of dialog contentReviewed: 21 September 2024
Karen
United StatesExcellent location. Friendly and helpful staff.
Stayed in September 2024
Reviewed: 16 September 2024
Mcgowan
AustraliaReally loved this hotel. Location is perfect (it’s right in the centre of town), modern rooms with a good layout and comfy beds. There is a lounge area with a roof top balcony on the top floor where they do an amazing breakfast and a cute little bar. And been a small hotel, it doesn’t get crowded. Was good to strike up conversations with other guests to see what their holiday plans were! Service was fantastic, the staff really got to know you, and lots of little things, like the welcome message when we arrived, to booking dinner for us at a nice restaurant when we weren’t sure where to go. Definitely want to stay here again.
Stayed in August 2024
Reviewed: 5 September 2024
Linton
United StatesNothing we didn’t like!
The room was beautiful, location was in a really convenient and beautiful location! Best of all the staff was so kind and beyond helpful!
Stayed in August 2024
Reviewed: 21 August 2024
William
United States"The staff was incredibly friendly, helpful, and knowledgeable—truly some of the nicest people I've encountered. The location is unbeatable, within walking distance to everything we wanted, including shopping, the Uffizi, Ponte Vecchio, and great restaurants. Breakfast was also fantastic, offering a wide variety of choices. Excellent overall!"
Stayed in August 2024
Reviewed: 5 August 2024
Subaruyuzh
ChinaWe didn't find the bottle-opener on the fridge😂 And it will be better if toothbrush and toothpaste are provided.
The location is great. It's not very far from the most famous places in Firenze. All the staff are hospitable. The breakfast is tasty.
Stayed in August 2024
Reviewed: 31 July 2024
Dawn
United KingdomA further night’s stay!
Fantastic hotel! Brilliant location and helpful staff.
Stayed in July 2024
Reviewed: 26 July 2024
Paul
United StatesBecause room is so small, there is only a small stool in it. Can only sit on single stool or in bed.
Beautiful hotel. New clean, despite the building being 400 years old
Stayed in June 2024
Reviewed: 16 July 2024
Razi
BahrainGreat location, friendly staff and clean hotel
Stayed in July 2024
Reviewed: 15 July 2024
Nour
ItalyNothing
Everything about this hotel was great
Stayed in July 2024
Reviewed: 9 July 2024
Nick
United StatesGreat location. Clean and quiet room. Cordial and helpful staff. They also have a nice area on the top floor with a balcony which made for a great place to hang out after a long day!
Stayed in June 2024
Reviewed: 3 July 2024
Laura
MexicoIt felt like staying in a chic gallery that still exuded the warmth of home. The decor was sleek and contemporary, yet the ambiance was inviting and relaxing. Plus, its excellent location made it the perfect base for exploring the city.
Stayed in July 2024
Reviewed: 24 June 2024
Taylor
United StatesGreat location, friendly staff, nice room!
Stayed in June 2024
Reviewed: 23 June 2024
Christine
United StatesNothing at all
The location was perfect, the staff superb, the room clean and comfortable.
Stayed in June 2024
Reviewed: 20 June 2024
Alvaro
United StatesThe hotel can be made of precious facilities but what makes the difference is the staff. Alessio was very accommodating and made our stay wonderful. Housekeeping was perfect you should feel proud of what you have accomplished with the hotel👏🏻
Stayed in June 2024
Reviewed: 27 May 2024
Adriana
United StatesNone
Friendly staff, location, clean room- you name it and hotel Milu will have you covered!
Stayed in April 2024
Reviewed: 24 May 2024
Natacha
SwitzerlandLocation. Design. Art on the walls. Professionalism and kindness of the staff.
Stayed in May 2024
Reviewed: 13 May 2024
Mark
United StatesA little noisy on the street to early in the mornings.
Fantastic location. Able to easily walk to sights, shopping, and restaurants.
Stayed in May 2024
Reviewed: 12 May 2024
Durbaca
RomaniaThe night in weekend are little noise!
All, whitout exceptions!
Stayed in May 2024
Reviewed: 30 April 2024
Fincham
United KingdomSometimes a bit noisy on the night
Great location
Stayed in April 2024
Reviewed: 16 April 2024
Susan
United KingdomBreakfast was very good
Stayed in April 2024
Reviewed: 13 April 2024
Athena
United StatesClean and safe
Stayed in April 2024
Reviewed: 7 April 2024
Hsueh
TaiwanHigh price and a bit small room
Perfect location, free for mini bar, large bathroom
Stayed in April 2024
Reviewed: 7 April 2024
Hsueh
TaiwanA Bit small bathroom Water will make the bathroom floor a bit wet
Stayed in April 2024
Reviewed: 26 March 2024
Mohammed
Saudi ArabiaThe breakfast was limited, and eggs were cold and if you request any type of eggs will be charged. The coffee made by the machine. The size of Superior Double Room is very small only 16-meter square, and we couldn't be able to place our luggage.
I liked the reception of the front desk employees. they were very kinds and helpful. The location was excellent just steps to the main shopping street.
Stayed in February 2024
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