Via Tornabuoni 8, Santa Maria Novella, 50123 Florence, Italy
#10 of 379 hotels in Florence
Guests' ChoiceBased on 366 hotel reviews
9.4Cleanliness
9.7
Comfort
9.6
Location
9.9
Facilities
9.4
Staff
9.8
Value for money
9.1
Free WiFi
8.9
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End of dialog contentReviewed: 27 May 2024
Adriana
United StatesNone
Friendly staff, location, clean room- you name it and hotel Milu will have you covered!
Stayed in April 2024
Reviewed: 24 May 2024
Natacha
SwitzerlandLocation. Design. Art on the walls. Professionalism and kindness of the staff.
Stayed in May 2024
Reviewed: 13 May 2024
Mark
United StatesA little noisy on the street to early in the mornings.
Fantastic location. Able to easily walk to sights, shopping, and restaurants.
Stayed in May 2024
Reviewed: 12 May 2024
Durbaca
RomaniaThe night in weekend are little noise!
All, whitout exceptions!
Stayed in May 2024
Reviewed: 30 April 2024
Fincham
United KingdomSometimes a bit noisy on the night
Great location
Stayed in April 2024
Reviewed: 16 April 2024
Susan
United KingdomBreakfast was very good
Stayed in April 2024
Reviewed: 13 April 2024
Athena
United StatesClean and safe
Stayed in April 2024
Reviewed: 7 April 2024
Hsueh
TaiwanHigh price and a bit small room
Perfect location, free for mini bar, large bathroom
Stayed in April 2024
Reviewed: 7 April 2024
Hsueh
TaiwanA Bit small bathroom Water will make the bathroom floor a bit wet
Stayed in April 2024
Reviewed: 26 March 2024
Mohammed
Saudi ArabiaThe breakfast was limited, and eggs were cold and if you request any type of eggs will be charged. The coffee made by the machine. The size of Superior Double Room is very small only 16-meter square, and we couldn't be able to place our luggage.
I liked the reception of the front desk employees. they were very kinds and helpful. The location was excellent just steps to the main shopping street.
Stayed in February 2024
Reviewed: 21 March 2024
Kitty
United StatesFeel your front desk should position better since everything in hotel layout nicely
Location, simple but nice & neat, less is more concept, very interesting artworks in hotel, breakfast is nice not complicated and staffs are wonderful
Stayed in March 2024
Reviewed: 20 March 2024
Antonia
GreeceGreat location,friendly and helpful staff and very clean .
Stayed in March 2024
Reviewed: 17 March 2024
Donella
United KingdomGreat location, lovely helpful staff. Very clean with lovely breakfast on roof terrace.
Stayed in March 2024
Reviewed: 16 March 2024
Nancy
United StatesLocation, staff, understated, professional, quality, cleanliness, public spaces, art installations, security, bed, closets, and so much more! Cristella was exceptional! Beautiful and solid hotel!
Stayed in March 2024
Reviewed: 12 March 2024
Robert
CanadaEarly check-in even at 1 pm is late especially in my opinion when you’re flying from North America and arriving in the early morning. They keep your luggage at the desk but would be nice to rest a little before then. Of course this is not specific to this hotel.
Excellent value for money. Rooms are large with very high ceilings and hardwood floors. They are impeccably clean.
Stayed in March 2024
Reviewed: 3 March 2024
Mohammed
United StatesThey hotel I ever been that charge 7 Eu for baby bed per night. Which I could not understand why.
Great location near every attraction you could think about.
Stayed in March 2024
Reviewed: 2 March 2024
Jaber
BahrainMore sound isolation
Location, the Staff, the bathroom (they have a bidet shower!) , the lounge
Stayed in February 2024
Reviewed: 1 March 2024
Ibrahim
Turkeygood breakfast, friendly staff, clean and comfy rooms.
Stayed in February 2024
Reviewed: 25 February 2024
Sharon
CanadaThe hotel was excellent. If I were pressed to find faults I’d note that the mattresses were a bit firmer than I’m used to and there were very few English TV channels.
Top things about the hotel: 1. The nicest and most helpful staff I’ve ever met at a hotel 2. Great location 3. Excellent breakfast 4. Absolutely spotless 5. Free mini-bar content
Stayed in February 2024
Reviewed: 24 February 2024
Douglas
United KingdomNo restaurant
Its ambiance. The staff….all very helpful and cheerful.
Stayed in February 2024
Reviewed: 21 February 2024
Robert
United KingdomVery comfortable bed, stylish room, lovely small hotel, great breakfast and very friendly staff, just perfect.
Stayed in February 2024
Reviewed: 18 February 2024
Hesham
BahrainThe elevator broke down one night, and we had to go to the room on the 3rd floor by the stairs (it's fine, but something worth mentioning for users with limited accessibility) The bed size was a bit small for 2 people (maybe 150cm wide)
Hotel staff are the best! They were happily guiding for restaurants and caffees. The hotel offered free valet parking to the nearby car park (the car park charged money as per their rate) The hotel offered me a free power converter. Room mini bar was free with daily supply. The room had a nespresso machine and a welcome chocolate from venchi. The hotel has a rooftop bar with a free to use coffee machine 24/7. The hotel was like an art exhibition with amazing pieces in the corridors and the staircase. The hotel location is the best with a possibility to reach by car and located in the middle of one of the most important roads in Florence
Stayed in February 2024
Reviewed: 15 February 2024
Kazuya
JapanVery good location and room is clean. Staff is so kind. I wanna stay at this hotel again.
Stayed in February 2024
Reviewed: 14 February 2024
Yakovenko
ArmeniaThe location is perfect , the rooms are very nice equipped. The stuff is absolutely amazing , helped us with the changing of the booking with the mistake made by us. Very nice guys I definitely recommend this hotel
Stayed in February 2024
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