The bathroom towel bars did not heat.

The location was excellent, surprisingly quiet. The staff!! Everyone went out of their way to assist you, but especially Elani and Gullia.

Stayed in September 2024

Don't know

Breakfast good dining room to small location good a short walk to the old town and nice on street bars yes was all enjoyable

Stayed in August 2024

Perhaps the bedding could be changed to be white or a neutral colour. The old dated decor feels a little unclean although not.

Great location, nice and quiet rooms. Lots of space. Very clean. Helpful staff. Would return!

Stayed in September 2024

Parking was a problem, very cramped and vehicles could easily be damaged

Stayed in July 2024

Excellent location, very comfortable with wi-fi, aircon, mini bar and a large bathroom. Excellent breakfast with, among all else we would find in a 4 star hotel, a chocolate fountain, a fresh pancake machine and a yoghurt dispenser! That’s called going ‘above and beyond’.

Stayed in September 2024

The localization of the hotel is superb - it is less a 5-minute walk distant from the main train/bus station (the only thing you have to know is that you must reach level 2 of the shopping gallery located in the train station area and then choose stairs or an escalator) - I guess a taxi journey would take a bit longer. It is also close to Camollia Antiporte where your journey to the medieval Siena may start. A bus stop for local and intercity (e.g. San Gimignano or Florence) buses is also close. Although the street may be a bit noisy, we almost did not hear it (our room was located in a side building). The room was quite comfortable for 4 people and three suitcases, although, truly speaking, we did not spend too much in it. The breakfast is served in a main buidling and it is delicious - especially the cakes and croissants. I was personally fond of orange juice - perfectly balanced between being sweet and sour. The staff was very kind and really helpful. And last but not the least - there is a chance to use a swimming pool located in another hotel - a valuable option in summer - although we did not use it (5 days is not too much time). I do sincerely recommend.

Stayed in August 2024

The room was a bit warm and the bed cover was quite heavy. A lighter blanket would have been appreciated.

Clean, quiet, good bed, nice breakfast and very helpful staff.

Stayed in August 2024

Excellent location near town and station. Excellent breakfast with so much choice.

Stayed in August 2024

- the furniture is vintage, but everything works properly

- spacious and clean room - close to the city center / old town - the staff was friendly and helpful - delicious breakfast

Stayed in August 2024

Very friendly staff, good breakfast and perfect location

Stayed in August 2024

They could use more attention to families with strollers, lobby bathroom didn’t have any place to change diapers.

The hotel exceeded our aspectations, while rooms being quite old furnished, the overall quality, cleanness and comfort was great. Staff very accommodating and helpful.

Stayed in August 2024

It was very comfortable with modern amenities and only about a 20 min walk from the campo. It was on one of the main streets so very easy to get there and back. Somewhat outside the main downtown blocks but close enough and away from noise. Plus they have an agreement with their sister hotel for use of the pool in summer months which was such a bonus. The bus stop was a 2 min walk down the street. The staff themselves were extremely helpful and very knowledgeable and courteous.

Stayed in August 2024

It’s great that the hotel has parking spots in the back, which should be booked in advance. However, as there’s no spot in front of the hotel to park the car during the check in, I recommend that the hotel provides instructions on how to bring the car in through the back door in advance so that guests can have a place for their car during check in.

Good location close to the old city, excellent breakfast, very accommodating staff, air conditioned room with nice balcony, comfortable bed, quiet

Stayed in August 2024

A lovely hotel! Hotel Italia is a beautiful hotel with friendly and helpful staff. The hotel is a short walk from the Siena train station. The room was very clean and the view from our balcony was amazing. They had a nice selection for breakfast. We really loved that they partner with Hotel Garden in Siena and we were able to use the pool at Hotel Garden!

Stayed in July 2024

Nothing.

Everything. Nice breakfast. Cute rooms. Good location. Friendly staff.

Stayed in August 2024

Parking - more space would be useful.

Friendly staff and very good breakfast.

Stayed in August 2024

Everything was perfect

Room, staff, cleaness and location

Stayed in August 2024

Nothing

Position, friendly helpful staff and excellent breakfast Having a veranda was a bonus

Stayed in July 2024

The breakfast was not as good as I thought. Coffee machine in the breakfast room HAS to go and in Italy you cannot possibly offer bad coffee, make the breakfast better and more interesting. The silly coffee/tea set up in the room is ridiculous, take it out, no-one will ever ask for it. Thx and I will be back!

Stayed in July 2024

We felt very welcome. Location is perfect.

Stayed in July 2024

Perhaps the beds and mattresses need some upgrades

Located just 12 minutes' walk from Siena historical city centre main entrance in a main busy road. Nevertheless the room was still quite. Room and bathroom were very clean. The beds were not as comfortable as i would have expected however they were still ok. It is very well kept. Very easy to reach by car. We found this hotel to be in very good location considering that we were palnning to visit San Gimignano and Volterra as well as Montepulciano and Pienza which are all around 1hr drive from Siena and are found on either side of the city. All four sities are worth visiting. Parking is charged at a small rate of EUR10 per night however do not expect a big parking lot. it is very very difficult to maneuver the car inside the parking however, it is still convenient as it is very difficult to find a parking space in the area and for free. I would still go for it if i had to stay again in this hotel. Staff at the hotel are very helpful. Breakfast is delicious with a variety of food.

Stayed in July 2024

Lovely hotel, we really enjoyed our stay. We upgraded to a room with a terrace and we loved to have the opportunity to relax outside with a coffee and/or wine in the evenings or when it was raining (we caught some heavy thunderstorms but it just hits different in Italy from a terrace with some wine in your hands). The room was very clean and spacious, the bed very comfy. Breakfast was nice with lots of options and very friendly, kind staff, however sommetimes a little busy. We really enjoyed the location too - not the centre of town (I would say about 20 minutes of walk into the town centre) but great if you're connecting via train and don't mind the walk. We rented a car and found it easy to drive in and out of town from this location and to find free parking just minutes away from the hotel, too (we were also offered to park at a nearby hotel, but didn't need to do this). We loved our stay and would definitely return.

Stayed in June 2024

Hotel parking is small for big cars

Location, staff, cleanless, good breakfast....

Stayed in July 2024

Excellent location and breakfast

Stayed in June 2024