No water bottle. No power source next to the pillow. The bathroom alarm went off at around 10pm just after I fell asleep. I don't know why. The restaurant was nice but I was the only customer.

The entrance is a little hard to find, as it's set back from the street, but it's convenient as it's close to the gate to the Pompeii ruins, which we visited the next morning. The room is good. Wifi worked well.

Stayed in May 2024

An excellent modern hotel with character. Ideally positioned for the historical Pompeii. Very comfortable room/bed with every facility. Attentive and friendly staff.

Stayed in June 2024

Everything was perfect

Stayed in June 2024

Lovely boutique hotel

Stayed in June 2024

Only that our shower would not heat quickly, and the surround was awkward to use.

This is a gem, a respite from the bustling crowds ( of which we were a part of!) of history lovers that want to pay respects to the people and place of Pompeii. Their grounds and gardens are a beautiful match to all the lovely staff we met!

Stayed in June 2024

There was nothing I can find fault with.

Great location. Fabulous setting and garden off-set from the road, which provides a lovely oasis of calm from the crowds and is a delightful place to eat or have a drink. Fantastic breakfast. Large, well-appointed, clean room - very good value for money. Very comfortable bed. Rooms are designed around an open, inner courtyard - very spacious and airy. Friendly, helpful staff.

Stayed in June 2024

Location was fantastic and free parking in Pompeii was a huge bonus

Stayed in June 2024

Difficulty loading /,unloading luggage.

Truly spectacular location! Along with a wonderful garden with the largest lemon trees I've ever seen. The breakfast buffet was diverse and plenty of choices. Best hotel across the street from Pompeii entrance gate. Highly recommend this hotel !

Stayed in May 2024

Staff was wonderful, hotel property was lovely, relaxing, while being minutes from the city center.

Stayed in May 2024

Beautiful quiet patio full of lemon trees, where you can have breakfast or dinner. Delicious pastries for breakfast and even better coffee served by the staff. Great location, very close to the Pompeii museum, local cafe's (if you will and want to try your luck finding better coffee then the one you'll be served for breakfast).

Stayed in May 2024

Nothing

Dinner at the hotel was very good and the buffet breakfast was also good.

Stayed in May 2024

Everything was perfect for us.

Perfect for our over night stay. The garden was beautiful, a bit of quiet from the busy location of Pompei.

Stayed in May 2024

Toilet flusher sticks and keeps the water running. You have to push it again lightly for it to release.

Amazing bed!

Stayed in May 2024

Very difficult to actually find the place, sofa in the room not very comfortable and dispite asking 3 or 4 times, the air conditioning was not working correctly. We were advised each time it was sorted, but it was not.

Friendly efficient staff, especially Elena. Great location. Comfortable bed.

Stayed in May 2024

If you are driving your own car, they tell you "we have arrangements with a close parking area". This is located far enough away that you can't park and take your luggage. Also, if the parking is full, you sit in your car and wait until someone exits to be able to park. It is also located by the "kiddie land", so you have to get thru the pack of kids and parents, most of the time to make it out to the main street. If you have a special or private tour of Pompeii and are to meet your guide at the "Porta Marina Superiore" entrance, be aware it is NOT by the hotel and is not within walking distance. Ask the hotel for a taxi they will happily arrange it, or ask for a different entrance to the park.

The location of the hotel is fantastic. It is across from the Pompeii ruins. The outdoor space and amazing trees with HUGE lemons is wonderful to relax after a day of visiting the ruins. Good dinner and breakfast. The hotel is also located in close walking distance to a major square for drinks. There are also several restaurants right at the hotel street. If you are traveling with kids, just down the street is a cool "kids/teens" arcade with kiddie rides and an abundant games room.

Stayed in May 2024

Nothing

Outside the gates to the Pompei ruins. Spacious room, modern marble bathroom, beautiful cool courtyard with excellent food. Staff were friendly and extremely helpful.

Stayed in May 2024

No complaints at all

Staff were great Natasha was so welcoming and helpful The entire team were friendly and professional Courtyard was peaceful and lovely

Stayed in May 2024

Superb location across from the amphitheatre entrance to the ruins. The staff were very friendly and accommodating and the rooms were fine. Pompei is not a luxurious location, it is very touristy and entirely geared toward the incredible historical site that is right there. This hotel is as great as you will find in the town and a very comfortable stay.

Stayed in April 2024

The twin bed was short.

Beautiful gardens and balconies to sit on

Stayed in May 2024

Room was slightly dated

Lovely helpful staff and great breakfast. Beautiful setting.

Stayed in April 2024

Great location opposite the entrance to the ruins and the garden is a really lovely place to sit and have a drink.

Stayed in April 2024

No adverse comments from me

This hotel is an oasis of calm just off the mayhem on the main street of Pompeii. After the visit to the ruins (which up to 4 million visitors a year go) you enter a quiet orange tree filled garden where you can take meals which are all freshly prepared with the scent of Jasmine in the background. Friendly and helpful staff and the hotel arranged a private guide just for us not part of a group who showed us much more detail than the bigger groups could possibly take in. On the main street outside there were restaurants of all kinds but we ate in and it was very similar in prices to those outside.

Stayed in April 2024

Nothing

Everything. Location just superb.

Stayed in April 2024

We felt the Reception Team were a bit disengaged and not especially helpful in advising on travel options or helping us to enjoy our 5 night stay. This was a bit disappointing; we would have given the hotel a higher rating but for this.

Lovely hotel in an ideal location for exploring the ruins of Pompeii. Central to the town but set back from the main strip with a peaceful garden. Comfortable and well maintained accommodation. Excellent breakfast served by the lovely Elena and a decent restaurant. We felt this represented very good value for money.

Stayed in April 2024