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  5. Reviews of Hotel Berna

Reviews of Hotel Berna 4 stars

Via Napo Torriani 18, Stazione Centrale, 20124 Milan, Italy

#101 of 451 hotels in Milan

Guests' Choice

Review score

Based on 1372 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 14 November 2024

    8.0
    Nice stay for Milano and gig at Assago
    • Leisure trip
    • Solo traveller
    • Quality Single Room
    • Stayed 3 nights

    Rolls at breakfast could be bit fresher Breakfast was okay, long life milk in coffee is nasty

    I booked as i was seeing Bryan Adams at Forum which is on line M2 of metro, about 3 min walk from Milano Centrale, across by Glam Hotel opposite and walk round the corner, felt safe about the area as i was a lone female Breakfast was okay, long life milk in coffee is nasty,

    Stayed in November 2024

  • Reviewed: 12 November 2024

    7.0
    Overall OK, but not sure I would rate the hotel as 4-star. There wasn't anything extra special.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Larger room - seemed a bit too small

    Good location and great range of breakfast options. No real view from the room though, but it is probably to be expected in the middle of the city.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Been here before. Love it

    Stayed in November 2024

  • Reviewed: 9 November 2024

    9.0
    Great Hotel in Perfect Location (only stay in Annex Area of Hotel)
    • Leisure trip
    • Family with young children
    • Superior Single Room
    • Stayed 1 night

    Brother stayed in the main hotel (not annex section) and the lifts were tiny and room was old, very cramped and poorly maintained.

    Location of the hotel was perfect. Walking distance from the main train station and short walk to the underground rail system. If you plan to stay at this Hotel you must request a room in the "Annex" this is the new part of the hotel that is located across the road. Rooms are bigger and very comfortable and the lifts are bigger. Easy walk to the main hotel.

    Stayed in October 2024

  • Reviewed: 1 November 2024

    8.0
    Great location. Clean and comfortable
    • Leisure trip
    • Family with young children
    • Quality Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    The lights and power points in the room were a bit confusing.

    Great location if arriving late to Milan on a train. 5 mins from station. Clean and comfortable with a good breakfast

    Stayed in November 2024

  • Reviewed: 1 November 2024

    8.0
    Convenient location and very clean, friendly and helpful staff
    • Leisure trip
    • People with friends
    • Quality Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathtubs were a bit high for me

    Convenient to Milano Centrale!

    Stayed in October 2024

  • Reviewed: 28 October 2024

    7.0
    Not bad
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Room is too small

    Nice location

    Stayed in October 2024

  • Reviewed: 23 October 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Kind assistance of personnel. Great location. Special thanks to Luca for all his support and attention and small talks 😊

    Stayed in October 2024

  • Reviewed: 22 October 2024

    8.0
    It was a nice stay.
    • Leisure trip
    • Couple
    • Double Room - Annex
    • Stayed 8 nights

    It was a long walk to the Duomo and the major sights around the Duomo. It took about 35 minutes to walk there.

    The room was bigger than we expected so was the bathroom. The hotel was close to the train station which was convenient for day trips. There were several restaurants close by.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Great choice for trip to Milan
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A couple of the checkin staff were not particularly enthusiastic

    Staff were great, location was great, breakfast was fabulous, room was pretty good

    Stayed in October 2024

  • Reviewed: 19 October 2024

    8.0
    Great location, great staff, good accommodations
    • Leisure trip
    • Couple
    • Queen Room - Annex
    • Stayed 1 night

    I stayed at this hotel a few times in the past. I feel that the breakfast, while very good, was a little below what I enjoyed on previous stays.

    Staff was very friendly and helpful

    Stayed in October 2024

  • Reviewed: 17 October 2024

    9.0
    Good location and many restaurants nearby
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stairs in front of hotel

    Location

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Staff were as good as 4/5 star hotel
    • Leisure trip
    • Solo traveller
    • Quality Single Room
    • Stayed 1 night
    • Submitted via mobile

    included breakfast was excellent. location handy for Milan Centrale Station and a little clutch of reasonable restaurants nearby.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Very good
    • Leisure trip
    • People with friends
    • Quality Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The stairs to enter the hotel

    Location closed to train station

    Stayed in October 2024

  • Reviewed: 12 October 2024

    8.0
    good, Good, Satisfied
    • Leisure trip
    • Couple
    • Double Room - Annex
    • Stayed 1 night

    Near to railway station. reasonabaly every thing is good.

    Stayed in September 2024

  • Reviewed: 9 October 2024

    8.0
    Good hotel near the Central Station
    • Leisure trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 1 night

    Perfect location near the Central Station. Cosy room and a great breakfast. Nice restaurants next door to the hotel.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    9.0
    Recommend to stay and definitely stay when traveling to Milano.
    • Leisure trip
    • Group
    • Quality Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The temperature in the room is too cold for us and can’t turn on the heater.

    Location, Breakfast and staffs.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Quality Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The only downside was that the shower was located in the bath problem if you had mobility issues.

    Excellent location easy walk to central station . Room was comfortable tea and coffee and free soft drinks. Breakfast was exceptional. Staff very professional.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    8.0
    Convenient for short stay near main rail station
    • Leisure trip
    • Group
    • Quality Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit hot and steamy after shower. No automatic exhaust fan in bathrooms

    Convenient location near Milan Centrale. Easy check-in. Breakfast was very good and had a range of options. Clean and well maintained. Staff were friendly and helpful.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    9.0
    Convenient lovely hotel
    • Leisure trip
    • Solo traveller
    • Queen Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Location friendly staff and will stay again

    Stayed in August 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    As most of areas nearby train stations, there are homeless people, and it not pretty to walk around late at night or early in the morning.

    Great option if you are in transit. Staff was very pleasant. Room is not big but was clean and comfortable enough. Many restaurants nearby. Overall, good value for money.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Good hotel
    • Business trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The drain in the bathroom had a strange smell coming out of it. Also the receptionists were quite unfriendly when checking out and asking to store our bags which was the total opposite of the rest of our stay.

    For a hotel in Milan the price was very good. The staff was mostly friendly and the hotel had a cozy feeling. It was very close to the central station which also has metro connections in many directions. By foot it takes a bit over half an hour to get to the city centre.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    good experience,pleasant stay
    • Leisure trip
    • Family with young children
    • Quality Double or Twin Room
    • Stayed 1 night

    everything was fine,pleasant stay

    Stayed for one night, spacious room on first floor with two windows, big ,nice bathroom,good breakfast, staff at reception is very friendly and attentive,receptionist /sorry that didn't remember his name/ lived in Serbia for a while and we talked in Serbian, great experience , excellent location by central station

    Stayed in September 2024

  • Reviewed: 11 September 2024

    7.0
    adequate
    • Leisure trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 2 nights

    room size; booking.com indicated included breakfast

    location

    Stayed in September 2024

Showing 1 – 25

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