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Reviews of Hotel Berna 4 stars

Via Napo Torriani 18, Stazione Centrale, 20124 Milan, Italy

#97 of 448 hotels in Milan

Guests' Choice

Review score

Based on 1363 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 25 September 2024

    9.0
    Convenient lovely hotel
    • Leisure trip
    • Solo traveller
    • Queen Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Location friendly staff and will stay again

    Stayed in August 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    As most of areas nearby train stations, there are homeless people, and it not pretty to walk around late at night or early in the morning.

    Great option if you are in transit. Staff was very pleasant. Room is not big but was clean and comfortable enough. Many restaurants nearby. Overall, good value for money.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Good hotel
    • Business trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The drain in the bathroom had a strange smell coming out of it. Also the receptionists were quite unfriendly when checking out and asking to store our bags which was the total opposite of the rest of our stay.

    For a hotel in Milan the price was very good. The staff was mostly friendly and the hotel had a cozy feeling. It was very close to the central station which also has metro connections in many directions. By foot it takes a bit over half an hour to get to the city centre.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 1 night

    Loved the location and the ambiance of the property. Helpful staff

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    good experience,pleasant stay
    • Leisure trip
    • Family with young children
    • Quality Double or Twin Room
    • Stayed 1 night

    everything was fine,pleasant stay

    Stayed for one night, spacious room on first floor with two windows, big ,nice bathroom,good breakfast, staff at reception is very friendly and attentive,receptionist /sorry that didn't remember his name/ lived in Serbia for a while and we talked in Serbian, great experience , excellent location by central station

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Wonderful breakfast and staff
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was extremely service-minded and made sure our stay became as comfortable as possible.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    7.0
    adequate
    • Leisure trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 2 nights

    room size; booking.com indicated included breakfast

    location

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Great value compared with other more expensive hotels
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Brilliant location, close to central station Milan

    Stayed in September 2024

  • Reviewed: 7 September 2024

    9.0
    Great hotel near train station!
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    The shower is awkwardly shaped and the air con was a bit weak, but the fan helped.

    The bed was super comfy and the train station is close by. There’s also a subway stop nearby so getting into the city to see the Duomo is easy. Great for a short stay!

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    This is an excellent hotel with terrific staff and we will recommend the property to anyone we know who plans to travel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were hard and I had planned on laundry service. When we arrived, we learned that the laundry service was not available due to a vacation schedule. The hotel helped us find the ONLY laundrymat in the area and we spend 3 hours doing laundry

    Exceptionally informative and helpful staff combined with the great location

    Stayed in September 2024

  • Reviewed: 5 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 2 nights

    Perfect location near Milano Centrale Staion.for a short stopover. Staff very welcoming and helpful. Although the room was small, we had everything we needed and the bed was super comfortable. Breakfast was a bonus with a good selection and wonderful staff.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    More greens on The breakfast, If possible

    Efficient AC

    Stayed in August 2024

  • Reviewed: 3 September 2024

    9.0
    Very good hotel close to main station
    • Leisure trip
    • Solo traveller
    • Single Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Nil.

    Decent sized single room in the Annex; good air-conditioning, quiet. Very good breakfast buffet. Reception staff very friendly and professional. They stored our bags before check in and after check out safely and simply.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Convenient option near station, nice hotel and great staff
    • Leisure trip
    • Group
    • Quality Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Convenient location near Milano Centrale Station. Staff were professional and very helpful, especially Rafiqul, Luca and Hani. They were the best part of an overall enjoyable stay.

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    I would recommend this hote
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 3 nights

    Great breakfast, easy location. Lovely staff

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    An excellent hotel to explore Milano from
    • Leisure trip
    • People with friends
    • Quality Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, lovely big room and wonderfully helpful staff

    Stayed in August 2024

  • Reviewed: 19 August 2024

    9.0
    Good and convenient
    • Leisure trip
    • Solo traveller
    • Single Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Most of the stay was nice and comfortable, so not much to say. Floors the corridors are a bit squeaky, but not too loud. While rooms look to be freshly renovated, the lobby and corridor are looking a bit dated.

    The location of the hotel is only 7 min walk from Central station and Bergamo airport shuttle stop. The staff was friendly and professional. I stayed in the annex building, in the single room, was clean and had everything essential. Mini bar had two bottles of water a lemonade and cola, free of charge.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Nice hotel and staff, disappointing breakfast
    • Leisure trip
    • Solo traveller
    • Single Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a real disappointment. Surprisingly, sausages, bacon and scrambled eggs were OK, but cappuccino, croissants, orange juice or fresh fruits were not. Head for an average bar for a better Italian breakfast experience.

    Comfortable, clean, well-equipped hotel with friendly staff. Perfect for a one-night stay-over considering the vicinity of the central train station.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Comfortable enough and convenient location
    • Leisure trip
    • Couple
    • Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    We notified but our fridge wasn’t working but it was one night stopover for us so didn’t ruined our stay at all - hope it fixed now though.

    Short walk to the central train station, clean and staff was pleasant.

    Stayed in July 2024

  • Reviewed: 14 August 2024

    10
    Great location, great room - would definitely stay again!
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Ideal location, room was excellent and exactly as described. Staff were fantastic, warm and welcoming, couldn’t do enough for you and made me feel at home on first solo holiday!

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    Comfortable and perfect location
    • Leisure trip
    • Couple
    • Quality Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was lovely - a great selection and the location was perfect for handiness to central station . The room was well air conditioned and we really appreciated the complimentary bottles of water . A great wee hotel !

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    Very adequate, no-frills accommodation conveniently located to train/metro stations and food.
    • Leisure trip
    • Solo traveller
    • Double Room - Annex
    • Stayed 1 night

    There was no reception at the secondary building and no personnel, which was a bit foreboding.

    The property has 2 buildings, I stayed at the annex across the street from the main building. The staff was very pleasant and escorted me to my room. The room was adequate with nice toiletries, and the location was close to the central train station and metro line.

    Stayed in July 2024

  • Reviewed: 12 August 2024

    8.0
    It was acceptable
    • Leisure trip
    • Solo traveller
    • Quality Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast did not meet the value of money. Menu bar was free but it seems it only has a bottle of water equal less than 59 cents. I used to see menu bar includes many types of drinks, snacks , alcoholic beverages

    Breakfast good. Room very good. Location is excelent

    Stayed in August 2024

  • Reviewed: 11 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Quality Single Room
    • Stayed 1 night
    • Submitted via mobile

    You can’t control the temperature of the air con in your room. It’s set at 22 degrees and didn’t feel like it had much air flow so it was a bit stuffy in the room

    Great location and staff, very clean as well.

    Stayed in August 2024

Showing 1 – 25

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