The room needs to be renovated. Both the fridge and the air conditioner work bad.

Friendly and helpful staff, breakfast is delicious. Not far from main attractions, can be reached by bus/tram or on foot.

Stayed in June 2024

Room could have more space for 2 people. Would have been nice to use our TV if English was available when viewing movies.

Location was very good to explore Florence one more night before airport departure in the morning. It was so nice of staff to carry our luggage up the steps in entrance and back down for cab in the morning. Appreciated staff calling cab in the morning for airport and cab arrival in minutes. Our room was very clean.

Stayed in June 2024

The location…far enough away of all the hustle and bustle of the tourist but close enough to walk everywhere. The room as well as the whole hotel was just spotless. All the employees we met were friendly, courteous and polite. Loved the honeycomb in the breakfast buffet. Also loved the cappuccino that were made fresh and on demand. Would definitely stay there again if ever in Florence again and would and will recommend to my friends and family.

Stayed in May 2024

Nothing to say

Everything was ok......Staff, room , breakfast

Stayed in May 2024

I cant really say anything that I didnt like. To be honest, the hotel provided a very good service in every aspect.

Breakfast was excellent, they had everything one would expect and for every taste. Compared to other hotels, above avereage at least. The rooom had a good size and the location, not being right in the historic center of Florence, was within a walking distance from it. Didnt need to use taxi or other transportation method.

Stayed in April 2024

Perfect

Stayed in April 2024

Room furniture dated. No proper bar

Staff, very clean, comfortable bed.

Stayed in April 2024

Property seemed a little bit old, but well mantained.

Great breakfast and friendly/helpful staff.

Stayed in April 2024

This is a standard hotel with not a lot of upgrades and has seen better days.

The staff is great and makes you feel comfortable. The breakfast is good too. Nice selection of drinks in the hotel shop. Flexible room arrangements.

Stayed in March 2024

The staff was outstanding. The breakfast was phenomenal. The building was charming.

Stayed in February 2024

The hotel was under construction which caused a constant trouble with our sleep during afternoon hours due to the trembling walls and the loud workers.

The majority of the staff was very friendly and helpful. The breakfast was very nice and the facilities really good. The room was also great with a large bed. The neighborhood quiet with lovely cafes nearby.

Stayed in February 2024

Location was perfect. Good breakfast and clean, big room. Lovely ceiling!!

Stayed in February 2024

I would like a better hairdryer, very inconvenient to use.

Good service at the registry. Good breakfast with sufficient offer.

Stayed in January 2024

Nothing ..

Beautiful rooms the staff where perfectly helpful A very quiet location walking distance to the buzz of the city ..

Stayed in January 2024

- The table and chairs in the room are very old and should be replaced - There is noise from other rooms in the bathroom - The bathroom shower is fixed and does not have a shower tray - Water was not charged daily

- The room was clean -The staff were polite - Breakfast was great and the breakfast service staff were good, fast and polite - Air conditioning was good - The location of the hotel was good, It was a 20-minute walk to the city center.

Stayed in January 2024

The shower is a bit narrow for a deluxe room.

Stayed in January 2024

The air conditioning/heating system is so incredibly loud you can't sleep or be in the room while it's on. The shower has a fixed faucet which is pretty unpractical if you're not a huge basketball player.

The location is great, very close to center, 15 minute walk, the tram station is just a few steps away, too, and for a cost of one ride 1.70eur you're in the center in no time. The hotel is clean, the stuff is very nice.

Stayed in December 2023

In my opinion, everything about the room was very comfortable and the staff was great, especially Elizabeth who spent time chatting with us.

Stayed in December 2023

Breakfast was fantastic and very helpful staff.

Stayed in October 2023

Room was so small and bed so small. A little noisy can hear other rooms. Wear earplugs

Breakfast was good. Good location close to tram

Stayed in September 2023

If you didn't want to head into town there wasn't really anywhere within the local vicinity to eat.

Hotel and staff great. Lovely breakfast and a couple of minutes from the tram stop.

Stayed in October 2023

The parking is confusing on arrival

Great location, great breakfast in the morning and fantastic staff

Stayed in October 2023

The breakfast spread was good but could have included more fresh fruits and vegetarian options

Really good location close to the center of the city. Was easily accessible due to the tram station close by. The old part of the city was also within a walking distance of a couple of kilometers. The hotel had very spacious, well maintained rooms and helpful staff.

Stayed in September 2023

Bedroom furniture a bit worn and felt dated. Due to one-way streets and traffic flows, hotel location a bit tricky to find the first time (definitely avoid trying to find it in the dark: having a good functioning GPS system helps)

Generous and diverse breakfast offerings, bed very comfortable and bedroom very quiet, very helpful front-desk staff, located near to one of the tram lines and right near the edge of the ZTL, so walking into old-town takes little time. For some really good pizza, try Penta Bistrot three blocks away.

Stayed in September 2023