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Reviews of Grand Hotel de la Ville 4 stars

Via Rota 15, 80067 Sorrento, Italy

#28 of 90 hotels in Sorrento

Guests' Choice

Review score

Based on 522 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 21 June 2024

    9.0
    very expensive but worth it!
    • Leisure trip
    • Couple
    • Premier Double or Twin Room with Sea View
    • Stayed 6 nights

    magic view from our room and balcony on the third floor

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Fabulous hotel with great amenities and good location.
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Our room said garden view but really we looked out onto a parking lot which made us not want to sit on the balcony.

    It was beautiful and the staff was top notch!

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Fabulous, classic and very comfortable hotel.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room with Balcony
    • Stayed 2 nights

    I liked it all.

    fabulous old school hotel, excellent staff, immaculate rooms, all spaces. I loved it . The breakfast was an abundance of delights, lunch was perfect and the bar was wonderful. Our room was beautiful, very clean, spacious, comfortable beds and gorgeous bathroom.

    Stayed in May 2024

  • Reviewed: 15 June 2024

    10
    Fabulous hotel centrally located with excellent facilities.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful hotel in great location close to the old town as well as the ferry and train. Great service - the staff were all excellent. We loved the fabulous rooftop pool and bar overlooking Sorrento Bay.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Close to cruise centre. Friendly staff

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Nice hotel to stay when visiting great town like Sorrento.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Side Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Counter space in washroom was small. Pool on 6th floor could have been a bit warmer. Hotel was just a little off main strip than we liked and required a lot of walking.

    Great hotel with lots of choices inside for food and drinks. Rooms were very nicely decorated with tiles.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Couldn’t be more helpful
    • Leisure trip
    • Couple
    • Classic Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Service excellent. Couldn’t be more helpful and plenty of English staff

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    An excellent place to stay if you want a base in Sorrento without breaking the bank. The swimming pool on the roof was a
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Friendly and helpful staff. Lovely clean, comfortable rooms

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Great restaurant for a family dinner lovely rooftop bar and scenery
    • Leisure trip
    • Family with young children
    • Single Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    I had a small single room but would have liked a bigger one. But the hotel was full

    Restaurant

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Excellent. The front office staff were great at arranging transportation and dinner reservations.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The staff at the bar by the pool were not so friendly or attentive.

    The pool was lovely and the dining room staff were impeccable, friendly and attentive. Breakfast was amazing.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    10
    I would definitely recommend this hotel
    • Leisure trip
    • Group
    • Classic Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    This hotel was immaculate!! Breakfast was superb!!

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room with Balcony
    • Stayed 4 nights

    The hotel is located on a quiet street a short walking distance to shops, restaurants, train station, etc. Restaurant Limoncello across the street is delightful and delicious. The staff was wonderful!

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was amazing!! The variety of food was great!!

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Lovely hotel with a friendly staff and good location. You won't be disappointed.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 3 nights

    Should have chosen a room with a better view. Also, the housekeeping staff was very late in cleaning the room.

    Lovely breakfast and very welcoming front desk staff. Valet was very attentive as well. Easy to retrieve car and helpful with the luggage. Very nice common areas. Dining room staff very accommodating.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Highly recommended.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    The hotel is located in the perfect location. Walking distance from the ferry, beach and downtown, with a beautiful lemon grove across the street. The hotel, lobby, and room were beautiful, classy, and clean. The bed was very comfortable, great shower, air conditioning, and view of the sea. I enjoyed the variety of the morning breakfast and the service was excellent. Very friendly and prompt staff. Highly recommended.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Great service great hotel will be back
    • Leisure trip
    • Group
    • Classic Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Beautiful

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Nice and central hotel but without the "great" sea views. Was not necessarily worth the price.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Side Sea View
    • Stayed 5 nights

    The "partial sea view" is actually more of a 'street view'. It was loud (one floor up from a busy street) with all of the traffic noise, and didn't have much of a sea view. No coffee pot/keurig in the room, instead had instant coffee with tea kettle (not tasty). No usable refrigerator in the room (only mini bar). It was disappointing that you could not order food from a restaurant in the hotel and eat it at the rooftop pool.

    Breakfast each morning was super. The location was central to some shopping/restaurants. Bathtub was nice. Enjoyed the various bars and food available by the hotel. The rooftop pool was small and not temp controlled but the views and chairs were nice. 15-20 minute walk to the closest harbor/ (busy) beach area. Piano night was fun.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Single Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful view, very clean, beautiful rooms with very comfy bed, great breakfast. A beautiful hotel. It's not in the City center but just a short walk. Bonus is that it is not too far from the train so easy to walk with rolling luggage and very convenient for traveling to Naples.

    Stayed in March 2024

  • Reviewed: 24 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful hotel. Unbelieveable view of the sea from the rooftop bar. You cant go wrong with this hotel. It has everything you could ask for

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    A beautiful hotel,exceptional staff and superb breakfast.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Side Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Both pools were very cold but I suspect warm in the high summer months,the weather was not good whilst we were there.

    An excellent hotel in central Sorrento,the decorations were stylish and comfortable,the garden was so beautiful,lovely place to have a drink under lemon and orange trees.Every single member of staff went out of their way to make you welcome.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Our stay was really enjoyable apart from above.
    • Leisure trip
    • People with friends
    • Single Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    One of my friend’s room 118 had a problem with drainage in the bath, it was backing up and she was getting dirty grainy water coming up the bath plug hole and could not shower.

    Friendly staff, areas for relaxing ie pools. Roof top bar.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Wonderful stay in a beautiful hotel with views of the sea
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Side Sea View
    • Stayed 6 nights
    • Submitted via mobile

    We liked everything.

    The location was excellent. It was within walking distance to the Main Street and square. The breakfast was plentiful with attentive staff.

    Stayed in April 2024

  • Reviewed: 17 May 2024

    10
    Wonderful accomodations with great views and relaxing stay...
    • Leisure trip
    • Group
    • Classic Double or Twin Room with Balcony
    • Stayed 3 nights

    This is a terrific hotel. Extremely clean, beautiful tile throughout. Very helpful staff, on-site restaurants have excellent food. We had terrace facing the bay of sorrento which was also excellent. Would definitely stay there again on next visit. Convenient walk 5-7 mins to city center. Large lift for luggage and spacious rooms ...

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Stay good but the room was almost a closet for a little over $450.00/night.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Our room was by the housekeeping office- not ideal and noisy early AM. No windows. I knew this room did not have ocean view and contacted hotel twice and each time I was told it was a very nice room. Not having windows was uncomfortable. The small balcony doors were away from bed.

    Very clean and presented well.

    Stayed in May 2024

Showing 1 – 25

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