Nothing

Fantastic property with the best and most welcoming staff

Stayed in September 2024

Very surprised as a resident to be charged to use the hotel’s beach club.

Staff were excellent. Breakfast was superb. Location sublime. Excellent Spa. Very good welcome and checkin and car valet

Stayed in September 2024

Our recent stay at the Grand Hotel Victoria Concept & Spa in Lake Como was nothing short of spectacular. This hotel, recently refurbished with top-quality materials and cutting-edge technology, redefines luxury and comfort in every aspect. From the moment we arrived, the staff's attention to detail and warm hospitality were evident. They made every effort to ensure our stay was as enjoyable and smooth as possible, adding a personal touch to their service that made us feel exceptionally welcomed. The location of the hotel is absolutely fantastic, boasting stunning views over Lake Como that are truly postcard-worthy. Waking up to the serene beauty of the lake each morning was a highlight of our stay. The facilities at the hotel are impeccable. Our room was not only aesthetically pleasing but also featured a supremely comfortable bed and state-of-the-art amenities, creating a perfect retreat after a day of exploring. The entire hotel showcases a blend of luxury and modern design, with every corner and space thoughtfully planned out. For those who enjoy staying active, the gym is well-equipped and spacious. Additionally, the hotel offers an exclusive beach club and an inviting pool area, making it easy to relax or enjoy a variety of water activities right on the premises. Dining at the hotel was another delight, with a range of options to cater to all tastes. Each meal was an experience in itself, combining exquisite flavors with scenic dining settings. Overall, the Grand Hotel Victoria Concept & Spa is more than just a place to stay—it's a destination. With its luxurious amenities, exceptional staff, and breathtaking location, it’s a hotel where you can truly indulge in the best that Lake Como has to offer. Whether you’re looking for relaxation or adventure, this hotel promises a memorable and lavish experience.

Stayed in July 2024

nothing

decor beautiful inside and stunning gardens and exquisite views of the lake.

Stayed in July 2024

all good

Amazing service, new hotel, great staff.

Stayed in June 2024

Really nothing not to like

Hotel was wonderful as well as it’s location

Stayed in May 2024

Hotel room was very well furnished/decorated, the hotel and rooms are all very modern in style (while many luxury hotels in Como are not), and the staff were incredibly helpful. The spa was also a real highlight - incredible!

Stayed in May 2024

The hotel is very modern. It is very clean and well laid out. The spa facilities are absolutely fantastic!! The staff were absolutely wonderful. They could not do enough for us whilst we were staying. The views of the lake were breathtaking.

Stayed in April 2024

Absolutely stunning hotel - so above and beyond in everything! Not just 5 star

Stayed in April 2024

We felt like the staff was on us all the time, it was a little overbearing. The shower’s didn’t drain properly. The are just a couple of things we experienced, but in know way do I want the hotel to think that are stay was average. Far from it, the hotel and staff was amazing.

The breakfast was amazing, rooms were equally as good. The whole hotel was great!

Stayed in May 2024

Very expensive

Perfect hotel - staff: very helpful, and professional and great communication - location: perfect location and very beautiful view Very clean and comfortable Amazing hotel very recommended

Stayed in April 2024

It was early spring and rainy so the environment by the lake was not at its best. Have to go again by some other time of year.

Facilities were top notch. I recommend this place for anybody who wants personal and overwhelming service.

Stayed in April 2024

The room was nice but not amazing

Very very high quality everything. The bar was beautiful. The breakfast and breakfast area was stunning. The spa was out of this world

Stayed in October 2023

The location is incredibly romantic, situated right on the lakeside of Como. The staff and service provided are absolutely sublime. When it comes to quality for the price, if you're looking for the absolute best, it's worth paying a little extra to have it, and here, it won't cost you too much.

Stayed in October 2023

Food need to have more selections

Staff response and smiles. Location and room size

Stayed in October 2023

Lighting and window shade controls in the room were highly automated, which is very efficient, but it was a little hard to figure out. By the time we mastered it, it was time to go. This is a very minor point - The hotel was amazing!

What can I say - this hotel exceeded our expectations. The hotel is beautiful and the staff was exceptional. Every detail was attended to. Just fabulous.

Stayed in September 2023

Breakfast and happy hour.

Stayed in September 2023

I can not think about something. Only price is very high.

The service breakfast the lounge

Stayed in July 2023

Wonderfull hotel. The spa is amazing, breakfast is incredible, staff really nice and helpful

Stayed in July 2023

Amazing from hospitality to the rooms, we really loved it!

Stayed in June 2023

great Spa, included in rate! great breakfast and staff were super nice, clean and new buildings, furniture, everything was superb!

Stayed in June 2023

nothing

beautiful property with excellent service! great spa! great location!

Stayed in May 2023

I can’t fault it at all.

everything from the service to the view to the amenities (the spa was incredible!)

Stayed in May 2023

everything

Just spectacular. . Sets as new standard for 5 Star hotels to live up to. hotel fantastic, facilities fantastic, indoor and out door areas fantastic, spa the best ! food lovely. location beautiful. A couples dream destination.

Stayed in May 2023