Internet was not strong. It would come in and out. The mattress was hard

Variety of breakfast choices

Stayed in September 2024

The room was tiny. I asked to change rooms or even upgrade, but there was nothing available until the following day. The offered room, was next to the one we already had.. The bathroom was like a broom cupboard. The door almost touched the washbasin. The trellis separating the terraces didn't afford any privacy whatsoever, so even though the terrace was a good size, it wasn't easy to use, because people from other rooms were almost sitting next to us and smoking! The hotel is too far away from the sites. It took about 30-40 minutes to walk to the Vatican. The bed only had a base sheet and a top sheet. There was no duvet or bedspread. It got cold in the night. I found a thin stained quilt, without a cover, inside the wardrobe. We used it the first night and left it on the bed the following morning, hoping that housekeeping would put a cover on it. The bed was made, with that left on top! The restaurant was disappointing. We reserved a table for 19:00. We were given menus, then the waiter went away. My husband called him over after ten minutes and he took our order. That was the last contact we had with him, until it came to asking for the bill. There was another waiter who was slightly more attentive, but not much more. Our empty dishes sat on our table for about 20 minutes. Eventually I attracted the attention of the other waiter and asked if he would clear the table and bring dessert menus. He cleared the table, but didn't bring menus. After about ten minutes, while he was standing at the bar, I called him over again. He brought the menus. Fifteen minutes later and no one came to take our order, so we decided to leave. We then asked for our bill. That is when our original waiter turned up! The pool on the website looks good. In reality, it was a small metal /plastic sided pool, with a decking built around it. It even had a cistern ball cock adjusting the water level!

Breakfast was decent. The hotel was quite clean, although under the bed was dusty and dropped medication was there. We added our six year old grandson onto our reservation and the hotel did not charge any extra. There was free, secure parking.

Stayed in September 2024

The breakfast was not so good

Stayed in August 2024

When u ask for a key and the front desk rolls his eyes like it is a problem

Beautiful

Stayed in August 2024

Nothing

We enjoyed our stay on this hotel. Receptionist was very good and professional, he gave us all informations to take bus for the historical sites. We had an excellent breakfast !

Stayed in August 2024

the bar area at night - no atmospghere

breakfast

Stayed in August 2024

reception stuff pretty nervous and not so friendly

good location, nice comfy room, new bathroom

Stayed in August 2024

Pool is very small.

Breakfast was very good.

Stayed in July 2024

The central air conditioning system is very noisy!

Great hotel! Private parking! There is a swimming pool! Helpful staff! A good breakfast and a great dinner!

Stayed in July 2024

The breakfast was plentiful but it was the same food every morning. Also it would have been nice to have the bar open in the garden area in the evening and make use of the nice area more.

The hotel and bedroom were very clean, and the evening meal was very good value.

Stayed in August 2024

Location was a bit far from a metro

Friendly staff, nice breakfast

Stayed in August 2024

Breakfast

Breakfast tended to be too many sweet,and really the eggs were not up ti scratch and may request a chef in the room providing fried eggs or omelet

Stayed in July 2024

The WiFi didn’t work at the night.

The hotel was good, nice and clean, stuff was nice.

Stayed in July 2024

Weird and a little stressful that we got an upgrade from a double room to a big suite without them explaining it to me. Which just made me doubt whether I would be charged an extra cost at checkout. The pool was a nice facility but very small. The breakfast was not really that fresh and the cooking skills were lacking. The varieties were also not really that great. The shower was broken and therefore lacking in several functions. The room was generally a bit worn down. The bed was also a bit worn down and we could feel the springs in the mattress. The lounge was also a bit simple and the vending machine was broken so you needed exact change to use it but the reception staff were annoyed at us for asking for help. The location is a bit far away from public transport and not really in walking distance to the city centre.

Nice and spacious room. Good A/C. Okay breakfast. Cozy pool. 24-hour reception. Elevator. Bathtub. Free parking.

Stayed in June 2024

New to Rome; we did not feel comfortable walking around the area with so much tagging and rubbish around, and staff warned to keep passports safe due to pickpockets.

The hotel felt glamorous compared to other buildings in the area. The restaurant was great with delicious food and generous servings.

Stayed in May 2024

The location is in a middle-class residential area a long cab ride from everywhere we wanted to visit.

The staff was very accommodating.

Stayed in May 2024

Design of the room was old fashion and There were dusts on the floor and no slippers.

Breakfast and the staff

Stayed in May 2024

Staff - never ever smile Location is far away from all the main spots Main station and airport also very far and expensive to commute

Dining and breakfast

Stayed in May 2024

There was one waiter at the restaurant who was a bit rude when we wanted to sit to a 4 person table and after that he did not allow us to sit there 2-2 people could sit to the 4 person tables. It was a bit strange. I felt like the only reason he did not let us because we were young and the other one were about 50-60 years old. I felt that behaviour a bit disrespectful. The other problem: the room was a bit dusty .

Room facilities, food, reception employees

Stayed in May 2024

The breakfast was a good start to the day. Staff were pleasant, helpful and courteous.

Stayed in May 2024

Good breakfast. Standard room. Bert position for traveling in Roma. Good private parking slot.

Stayed in April 2024

Beds were really hard, as were the pillows. Rooms were hot (even in early April) and we couldn’t find a way to cool them so slept with the window open, which was quite noisy. Overall not a great night’s sleep.

Location was great, just a 30minute walk to the Vatican. Parking was included. Breakfast buffet also included - it wasn’t vast but it was adequate. Perfect for our 1night stay.

Stayed in April 2024

Nothing

Beautiful and breakfast was good value for money.

Stayed in March 2024

When we arrived to the hotel room it was extremely hot and we couldn’t open a window without the help of one of the staff. Plug was only one side of the bed, the hairdryer was really old and smelly, and the windows were old too and broken. The hotel was too far away from everything, due to the hectic and unpredictable public transportation (waiting 20-25 minutes for buses) it felt even worse, only the Vatican was 20 minutes away on foot.

The hotel has a nice and staff were helpful, the breakfast was good, also the packed breakfast was fine too. The roof terrace has a nice view. Our room was big enough and the double bed was comfortable.

Stayed in March 2024