Piazza Giacomo Puccini 1, 55049 Viareggio, Italy
#1 of 58 hotels in Viareggio
Guests' ChoiceBased on 108 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.3
Staff
9.5
Value for money
8.3
Free WiFi
9.2
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End of dialog contentReviewed: 6 June 2024
Michelle
CanadaAmazing service from front desk
Stayed in June 2024
Reviewed: 25 April 2024
Peter
United KingdomNothing at all
Everything was top -notch
Stayed in April 2024
Reviewed: 10 March 2024
Lara
ItalySimply the best hotel in Viareggio. By far. Martina at the reception was superb. The quintessential professional: courteous, elegant, efficient and lovely.
Stayed in March 2024
Reviewed: 27 December 2023
Riccardo
ItalyFestive, elegant, cozy atmosphere
Stayed in December 2023
Reviewed: 23 November 2023
Vici
SwitzerlandAbsolutely fabulous hotel, great location, amazing facilities (rooftop pool).
Stayed in September 2023
Reviewed: 4 November 2023
Sir
United KingdomNothing all really great
Everything, especially the food and the pool bar With the most amazing breakfast
Stayed in September 2023
Reviewed: 18 October 2023
Chelsea
AustraliaAbsolutely nothing to fault
This hotel is oozing luxury. What a perfect place that completely encapsulates the meaning of a 5 star hotel. The hotel itself is absolutely gorgeous but what made our stay so special is the attention to detail from the incredible staff. Every person we interacted with was incredibly personable, friendly and professional and would go out of their way to ensure we were enjoying our stay. They all knew who we were from the moment we checked in to the point where we didn’t even need to say our room number or name at the hotel bars and restaurants. The room was perfection and absolutely gorgeous, so chic and stunning with the most luxurious bvlgari toiletries to use! All of the facilities were immaculate and it was so clean we felt there wasn’t anyone staying at the hotel! Another highlight had to be the incredible breakfast, my goodness you’ve never seen a spread like it, so many choices and all of them delicious, the handmade fresh pastries were to die for.
Stayed in October 2023
Reviewed: 9 October 2023
Elaine
United KingdomNothing
Beautiful hotel, great location and lovely staff. Fabulous suite. Breakfast perfect.
Stayed in September 2023
Reviewed: 9 October 2023
Josef_999
Czech RepublicThe street in front of the hotel is super busy/noisy at night - motorbikes/cars and even trucks. The whole room shakes when a bigger car goes by. It was almost impossible to sleep in the room with direct sea view, even though we were on the 4th floor. That was the only negative, otherwise the hotel was amazing, as were the staff! I would expect such a luxury property to invest in soundproofing for sea view rooms - especially when it faces a very busy road.
Stayed in October 2023
Reviewed: 7 October 2023
Dogac
TurkeyThe property itself is a landmark. The luxury built into the hotel is incredible. Even the elevator ride is fascinating with a video view of Viareggio.
Stayed in October 2023
Reviewed: 2 October 2023
Ioana
RomaniaI like the architecture and the design of the hotel. It is a very clean and luxury hotel. The food in the restaurants and breakfast was very good and diverse. The staff was friendly and helpfull.
Stayed in October 2023
Reviewed: 30 September 2023
Helen
United KingdomNothing
Location, staff, extremely comfortable beds. Fabulous lady at the pool - Vicky - really enhanced our stay.
Stayed in September 2023
Reviewed: 4 September 2023
Lorraine
United KingdomThere was absolutely nothing to dislike
Breakfast was delicious, a beautiful spread of everything you could possibly want to eat for every nationality.
Stayed in August 2023
Reviewed: 15 August 2023
Louis
United StatesThe mattress was old an used up. Mountain and valley
Well trained staff. The breakfast is amazing. The rooftop pool and Bar is amazing.
Stayed in August 2023
Reviewed: 8 July 2023
John
United KingdomMy wife had a drink knocked in her lap by accident by the waiter, and we weren’t offered discount on the bill or anything as a gesture. (They did bring a new drink to be fair). When I asked the hotel paid for the clothes cleaning, and it was no trouble at all. But it would have been nice if we’d been offered a free dessert or discount, any little gesture really.
Breakfast was world class, staff ALL super friendly, helpful, and professional. Asked if I could play the piano, yes. Asked if we could go to breakfast early, yes. Asked if we could use the spa in the closed hour, yes. Nothing too much trouble - treat like kings. Thank you to all the staff, wonderful experience.
Stayed in July 2023
Reviewed: 8 July 2023
Ana
CroatiaPersonnel at the reception desk, too many people but with no useful help. Moreover, hotel has no policy for missing things that disappeared during the room cleaning, they just apologize and nothing happened afterwards, so you leave the hotel with missing things. Wallet parking has great service.
Location, hotel interior, food in hotel restaurants, rooftop pool with view.
Stayed in June 2023
Reviewed: 7 July 2023
Alysha
United StatesSuperb service and incredible amenities.
Stayed in June 2023
Reviewed: 21 June 2023
Robert
United KingdomSheer, indulgent, unashamed luxury.
Stayed in June 2023
Reviewed: 19 June 2023
Barbara
United StatesNothing, our visit was perfect
Food was great, dining room beautiful, dining room staff fabulous, pool area very nice and staff was delightful. Room was lovely and housekeeping did a great job
Stayed in May 2023
Reviewed: 18 June 2023
Ivan
Australianothing
exceptional renovation, friendly staff
Stayed in June 2023
Reviewed: 6 June 2023
Michelle
United KingdomThis was a true 5 star experience. We stayed for our honeymoon and felt so special throughout the stay. The facilities, the service, the staff (who know you by name and know your drinks order after a day!), the food were all 5 star. Amazing!
Stayed in June 2023
Reviewed: 3 June 2023
Alyssa
New Zealandit’s elegance.
Stayed in June 2023
Reviewed: 12 October 2022
Livia
United StatesNothing
The folks working there all very very good
Stayed in October 2022
Reviewed: 12 October 2022
Thorborg
DenmarkThe WIFI is not good
One of the best breakfast buffets i have tried and the hotel is outstanding
Stayed in October 2022
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