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Reviews of Grand Hotel Ortigia 5 stars

Viale Mazzini 12, Ortigia, 96100 Siracusa, Italy

#20 of 55 hotels in Siracusa

Guests' Choice

Review score

Based on 324 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 25 June 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy in the morning from both outside cleaning and inside housekeeping who start shift before 6 am And do not consider that at this time hotel guests might still sleep.

    Location and breakfast

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Excellent location great quality and perfect service by all
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location. Beautiful breakfast on the outdoor area

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Very enjoyable thank you
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    I think we had a standard room, so possibly others are different, but it felt small and a bit cramped. There was an upper mezzanine level with a sofa, TV and a small table (with lace Doily), but we didn’t need that. The writing desk and fridge would have been better up there in my opinion, and would feel more spacious around the bed. The decor was quirky, 1980s art deco style, a bit like what I imagine to be a good cabin room on the Titanic. Bathroom was also cramped, the fuss pot in me noticed a few chips in the bath and a couple of rusty screws, but shower had decent power to it.

    All Staff we met were charming and very helpful and the room was extremely clean. Breakfast and coffee all excellent quality. Served on lovely rooftop bar/restaurant with a great view of the beautiful place and the sea. The lounge areas were spacious and quirky with books about Sicily to look at. The location was great, sea front and everything easily walkable. A lovely town with plenty of things to do, eat and drink. Thanks we had a great stay!

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Going back!!!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing architecture. Great views from terrace restaurant.

    Fabulous hotel. Ortigia is a wonderful place and the hotel is in great place to visit both ortigia and Siracusa. Beautiful restaurants which are a short walk from the hotel.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Great location, easy to find and get to.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Booking.com description does not say rooms have a mezzanine bedroom!

    Great location and had parking

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Nice hotel but slightly discomfiting experience
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 4 nights

    The front desk staff were generally friendly but never provided much help. They would smile and be nice but always a bit aloof and not very interested in genuinely solving a problem or providing advice. It's hard to describe exactly, but we felt a bit like they didn't think we were rich enough to spend much time on. The dinner was extremely overpriced and easily the worst meal we had in Italy. They give you free bread and glass of champagne at the beginning, then inform you that everyone is expected to order at least two main dishes to cover the cost of the bread and champagne. I am vegetarian and there were not two vegetarian main dishes, which displeased the waiter.

    The rooms were quite big, with a full sized tub and shower. The housekeeping staff is incredible. They did a great job and were very kind. The hotel itself is in a good location and is very comfortable.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Great place to stay, wonderful staff, clean, comfortable rooms, good food, and beautiful rooftop bar/restaurant. All the staff were friendly and helpful; we felt well taken care of.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    One of luxurious hotel in Ortygia/Siracuse
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel has a history of 150 years, located at the entrance of Ortygia Island. When we arrived, the road was very crowded, but with the kind guidance of the hotel staff, we were able to park in the hotel parking lot. The breakfast on the terrace was very luxurious and had a rich menu. All the staff were friendly and professional.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Location and breakfast

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Vintage with a view and location is spot on
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Decorated with marble and antiques and chandeliers throughout, takes you back in time. Breakfasts on the terrace with a view of the waterfront were amazing each morning and the service is impeccable. Location is perfect for exploring the area. The hotel has a beach for a fee which we did not use as temps in Spring are cooler. Would recommend this hotel to other travelers.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    The place to stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Beautiful, well-run, very comfortable hotel in a great location. The place to stay.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Fabulous! Nothing in town compares! Great property

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Location & parking

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great facilities and location. Staff were excellent especially a bellman named Mr Goodluck! Enjoyed my stay. Easy parking.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Old world charm in a fantastic location

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Beautiful hotel in perfect location with friendly, helpful staff.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Nothing.

    The location is superb, at the entrance to Ortigia. The room was small but elegant with a balcony and beautiful view. The staff were all very pleasant.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Old world elegance
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Can’t think of a thing.

    Beautiful hotel right on the marina. Incredibly well appointed with an old time feel. Staff was very helpful in every way. Roof top restaurant was terrific. Highly recommend.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    A taste of Sicily
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Centrally located with parking. Loved breakfast on the top floor overlooking the bay.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Excellent.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was tired. The toilet pan was loose in the floor and the bath and sink plugs were not work g properly. Shower head would not stay in position. We were in room 205.

    Superb location and parking facilities. Staff and attention to detail was outstanding.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Amazing
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent service, friendly staff, comfortable lovely rooms

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is a little bit smaller than ı expect

    Excellent location, amazing personel

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    great
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 2 nights

    breakfast was great . staff helpful. rooms are clean and cosy

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    This hotel is perfectly situated by a marina in a quiet area of the island, yet within walking distance to everything. The hotel is absolutely beautiful, and the staff are very friendly and helpful. The breakfast is excellent and located on the top floor overlooking the water. Our rooms were beautiful with all the wood and tile/marble floors. This hotel is where we will definitely stay on our next trip to Ortigia.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Great place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower and bathtub very old fashioned. Green light lamp too bright, disturbing sleep. Breakfast good but could be improved with better variety of non-sweet options (too much focus on sweet tooth).

    Nice building, both from outside and inside. Lots of detail inside, especially art and artefacts. Excellent location in front of marina, direct access to town, parking in front.

    Stayed in March 2024

Showing 1 – 25

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