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Reviews of Glass House - Smart Rooms & Parking 4 stars

Via Duca D'Aosta 32, 73100 Lecce, Italy

#15 of 28 hotels in Lecce

Guests' Choice

Review score

Based on 107 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.8

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 12 June 2024

    8.0
    Really nice
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some issues getting in and working out which apartments were actually ours

    Beautiful apartments

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Nice stay with parking !
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The showers were not great, water would flood the bathroom even if we were careful ! Parking was a little expensive... but worth not getting our car hit.

    Great location, huge room and safe parking available. Really close to historical center so we could walk everywhere.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Wonderful
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything, proximity to old city

    Stayed in June 2024

  • Reviewed: 29 May 2024

    9.0
    We really enjoyed our visit to fascinating Lecce.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Our Wifi was poor, but Antonio had it fixed after receiving our complaints.

    Convenient location to explore Lecce. New, clean rooms and parking.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Comfortable modern room close to centro storico, helpful ‘remote’ reception, secure off-road parking
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    We had no problems. The only potential problems with the ‘smart’ set-up is that there is no left luggage facility and there can be online technical hitches, but the staff here were very efficient.

    Clean spacious modern room near to centro storico. Secure off-road parking. Online front desk always quick to respond.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Would visit again.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is very limited, you have one coffee (or tea), water, a glass of juice and only one piece (you choose between mostly bland things like a croissant or similar). It's not bad but limited.

    Location, very kind employees (thanks to Antonio for everything), excellent bed and pillow, coffee and tea in the room, very clean. Safe and nice parking.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    We had breakfast included in the price, but if we would have paid it I would expect a bit more from the hotel breakfast. Breakfast is served in nearby cafe, with only few pastries available, coffee and water offered. Plus you are only allowed to get one piece and pastries are very different in size. If you are staying day or two it is ok, but for more I would prefer a bit better selection for breakfast.

    Communication with staff regarding the arrival and all details provided were great. The location is also good, quite neighborhood, but very central, cca 10 minutes walk from the city center. The room was spacious and comfort and very clean.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Good hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    I didn’t pick up on it, but this is a contactless hotel. You will have to fill in a form immediately after booking to get a code to enter the building to pick up your keys. The form was in Italian so it took us a while to fill it out as we had to use a translation website. We are middle-aged so it isn’t as common for us to do all these steps. Another guest we met at the entrance while we were filling out the form also said that it was challenging. He was also an older gentleman. The airconditioning was not on yet according to the customer service person I contacted via text, because the law states that the airconditioning cannot be turned on until May. I found this odd, because the airconditioning was working at all the other places we stayed at in Puglia and Basilicata. You can hear the people in the room above .

    Conveniently located very close to the old city center. The hotel seems new, clean and the rooms are very roomy.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Nice BUT ..........
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice designer room lacking of 2 pictures on the wall, the tv wrongly placed between 2 windows instead of opposite the bed. The bedside cabinets are too small shelves, should be larger or on 2 levels. The bathroom again designer bathroom nice on first look with large pieces of stones but black in colour, both walls and floor in black. Any designer should know that bathrooms should NOT be black, bathrooms need LIGHT &  never be in total black. With light behind the mirror and behind me I could not see well to shave, no magnifying glass either and no dish to place the used soap !!  Do they expect us to place the used soap on the wooden top? Finally, the most annoying factor for me is that I stayed 2 nights in this block and I did not see a single human being.  I think this should have been stated in the webside, because if I knew I would have never booked there. The property sent me a link to check in on the net which was on Italian only !!!!!!! How on earth do they expect every visitor  to speak Italian? Finally, breakfast. We got a voucher and we went to the wine bar to have breakfast. We were left waiting for 10', after we spoke to someone we were informed that we are entitled to a juice, a hot drink and a croissant. This is not exactly what you expect when they ask you to pay €10 for breakfast. Anyway at the end they also gave us 2 small bottles of water.

    It is a nice place modern pretty well equipped & has secured parking

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    clean, modern and comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    absolutely nothing - it was perfect

    it was so clean, stylish and high quality. the entire hotel smelled lovely and just felt so luxurious. the staff as well were so helpful and friendly to deal with. if you are staying in lecce this is likely the best place you could choose.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Lovely hotel, great location.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    10
    Very comfortable and clean
    • Business trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very comfort, Good Location and perfect cleaning

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very modern and very clean in a good location.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Very nice hotel in a perfect shape!
    • Business trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Non applicable.

    Very clean and new hotel. The room had a balcony and a window in the bathroom. The equipment is very modern and well selected.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Noisey heater and air-conditioning. Really noisy That's all

    Location is very good, walking distance to city center Road side parking available pay by phone and coins .60 penny for 1h . around hotel in the city 1..20 ph Hotel parking 15 euro per Day

    Stayed in February 2024

  • Reviewed: 8 February 2024

    10
    Bali spa on quiet street near old town. Quiet. Clean. Safe. Fantastic price.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Just five minutes walk from old city on quiet street with minimalist Bali spa vibe. All guests very quiet. First day neighborhood dog was barking incessantly for five plus hours. I mentioned to front desk staff and assumed I’d get the usual southern Italian shoulder hunch but no! That night and for the rest of my stay just short bark sessions. They had sorted with neighbors. So wow! Very impressed at follow up and thanks. Excellent Wi-Fi and very clean and comfortable. Easy clear checkin

    Stayed in February 2024

  • Reviewed: 4 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super friendly and helpful staff.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    noise from water pipes drain from other rooms close to the bed and noise late at night.

    Within walking distance to key sites

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    In summary the cleanness of this hotel was very appreciated. We had another reservation at Le Stanze del Duomo but becau
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing in the bathroom to place the lotion or shampoo! Also the rule for coffee, we had to pay 1.5 euro per coffee capsule after the second capsule!

    The room was very clean and the location was good. We enjoyed our stay.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    A modern respite in an ancient city
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Nothing of note.

    The hotel was impeccable and frankly reminded me of the hypermodern hotel in Quantum of Solace. Surprised to see something so modern, clean, and thoughtfully designed in real life.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning

    Room

    Stayed in December 2023

  • Reviewed: 9 December 2023

    10
    Amazing staff, smooth check-in and -out, and big elevator
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The space outside seemed a bit sketchy at night, but not at all in the morning. We didn't feel unsafe per se but it was dark and very quiet. Lastly, we were told the AC would turn on upon our opening the door, but I don't think it did. I'm sire rhe staff would have fixed it promptly, but we were only there for a night so we didn't bother.

    The staff was wonderful. We got in past midnight because of flight delays, but we were given very clear check-in procedures. When we ran into an issue, the staff replied immediately. Glass House helped us book an airport transfer as well, and the check-out was very smooth too. The elevator is new and bigger than most in Italy, the bed is comfortable, and they have a spacious, private parking lot for guests.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    10
    Highly recommended!
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Very nice and tidy hotel in the centre of Lecce. Highly recommended! Nice and helpful personel.

    Stayed in December 2023

Showing 1 – 25

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