Corso C.Colombo 52, 16035 Rapallo, Italy
#12 of 30 hotels in Rapallo
Guests' ChoiceBased on 264 hotel reviews
8.2Cleanliness
8.6
Comfort
8.4
Location
9.2
Facilities
8.0
Staff
9.3
Value for money
8.0
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 September 2024
Sara
PortugalThe mattress was a bit hard.
Spacious and clean room. Nice rooftop view of the city. The staff was great and allowed us to store our bags after check-out. The location is awesome.
Stayed in September 2024
Reviewed: 17 September 2024
Laura
United KingdomThe bathroom in our room was tiny!
The hotel is very well located, close to the beach and lots of restaurants. Hotel stuff was amazing, super helpful and charming
Stayed in August 2024
Reviewed: 13 September 2024
Alistair
United KingdomShower / 1/4 bath. Strange
Location - handy for ferry Handy for town centre Easy to find Breakfast excellent
Stayed in September 2024
Reviewed: 2 September 2024
Alberto
SwitzerlandSmall room for 1 person, but good enough for a great sleep
Amazing view from the terrace on top floor Very close to the city centre and the sea Excellent breakfast with lot of choices
Stayed in September 2024
Reviewed: 2 September 2024
Sara
QatarThe staff are exceptionally friendly and welcoming. The location is conveniently close to the center, with easy access to everything, making it perfect for enjoying walks around Portofino. The rooms are clean and nicely appointed. I highly recommend it for a short stay.
Stayed in August 2024
Reviewed: 30 August 2024
Laura
ItalyNothing
The hotel was what I was looking for as I had the need only to sleep.
Stayed in July 2024
Reviewed: 28 August 2024
Ramazanli
AzerbaijanThe bathroom was very small and uncomfortable
Excellent location (close to the city center, beach and ferry station), friendly staff. Breakfast was ok. Limited (3) parking places for 15 euro per night.
Stayed in August 2024
Reviewed: 25 August 2024
Bartłomiej
PolandSmall bathroom
Mr Arturo - fantastic man!
Stayed in August 2024
Reviewed: 17 August 2024
Stephen
United KingdomWifi was not very good
Good breakfast, good service from all of the staff.
Stayed in August 2024
Reviewed: 6 August 2024
Attila
HungarySo there is a small bathroom in the room, in the bathroom there is a bidet and toilet also. The bidet has enough space and toilet has no space, so you can sit onto the toilet if you are an artist.
One of the best crew whom i have ever met. Good italian breakfast(no warm food) with vegan desert.
Stayed in August 2024
Reviewed: 25 July 2024
Murat
NetherlandsNothing
Spacious and super clean rooms. perfect location and great service. Private parking
Stayed in July 2024
Reviewed: 24 July 2024
Vance
CanadaBalcony and the bed was firm,
Stayed in July 2024
Reviewed: 17 July 2024
Mina
BelgiumThe hotel is located very close to the centre and the beach. Our room was small but clean. The staff was friendly. The biggest plus was the lovely breakfast with many gluten free options.
Stayed in July 2024
Reviewed: 16 July 2024
Pia
SwedenA bit noicy from the street - but off course. Comes with the location.
The staff was very friendly. We booked a superior room because we wanted the beautiful wiev. When we first arrived we where shown to another room but when we pointed this out the staff immidiately arranged for us to get the room we had booked. The hotel was just what we wanted - a bit old fashioned with the right "italian vibe", situated among the old italian villas. Nice breakfast with good coffee. A short walk to the beach on the next bay (that is much nicer then the Rapallo beach). We used this as a base for nice boat trips to Portofino and Cinque Terre.
Stayed in July 2024
Reviewed: 13 July 2024
Denise
United KingdomWorking safe. Updated bathroom.
10 mins from train station - we had a balcony room which overlooked the road and views to the sea, harbour and mountains. Roof terrace views even better. Shutters kept room cool and dark -and the air con was very effective. Room recently refurbished - our bathroom was dated and small - but saw some others had been updated. Breakfast comprehensive self service. Safe in room not working.
Stayed in July 2024
Reviewed: 10 July 2024
Natasha
SerbiaStaff and location.
Stayed in July 2024
Reviewed: 9 July 2024
Lottie
United KingdomThere could have been more options for a hot breakfast e.g. scrambled eggs on toast etc. Our room was rather on the small side, which was fine apart from the space in the bathroom.
The staff were lovely, particularly the breakfast staff. However our room was rather small, particularly the bathroom. The hotel was always very clean and the breakfast had a good range of cold foods.
Stayed in July 2024
Reviewed: 5 July 2024
Dora
HungaryThe hotel is situated on one of the main streets of Rapallo, therefore it is quite noisy in the morning, but if you expect this, the location is perfect to visit around for a couple of days.
Friendly staff, perfect location, nice, clean, spacious room and bathroom for 3 people. The rooftop terrace is amazing.
Stayed in July 2024
Reviewed: 5 July 2024
Robert
United KingdomBathroom- I was told I had small room which I had no issue with. The big issue I had was the bathroom and in particular the bath - shower. It was neither,ie half the size of a normal bath but with a 45degree slop and an old fashioned hand held shower unit. It doesn’t work and in my opinion is VERY dangerous and is a risk for a potential accident
People were very helpful Breakfast was good Location was fantastic
Stayed in July 2024
Reviewed: 4 July 2024
Vainius
Lithuaniathere was no parking space at the hotel
Very good location. Cozy hotel. Good breakfast
Stayed in July 2024
Reviewed: 1 July 2024
Sylvia
GreeceThe elevator was out of order quite often
Staff was excellent, very polite and willing to help. The parking service was very convenient. Breakfast was also good.
Stayed in June 2024
Reviewed: 25 June 2024
Janet
United KingdomThe noise from the traffic from the road below.
Staff were friendly and helpful. Good breakfast, lots of choice.
Stayed in June 2024
Reviewed: 23 June 2024
Gizem
Turkeythe room was a bit small and the breakfast didnt have many options and hot dishes.
The room was very clean and had a balcony. The location and the staff were excellent!
Stayed in June 2024
Reviewed: 19 June 2024
Philip
United KingdomCouldn’t get on WiFi ,
Hotel was just as expected breakfast was good and Giovanni on reception was a great help and gave me good advice were to visit thank you
Stayed in June 2024
Keystone, USA
Bad Gastein, Austria
Charlotte, USA
Magog-Orford, Canada
Bohinj, Slovenia
Die, France
Southbroom, South Africa
Campiglia Marittima, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content