The Wi-Fi signal was not very strong in my room, which was at the very end.

The location is great. It's very close to a train station. The closest tram stop is about 10 min walk away, which is not bad. The staff were very helpful and attentive.

Stayed in June 2023

There was common kitchen, but not every equipment was working. We could not wash dishes after use in the kitchen

Stayed in June 2023

The accommodation was on the third floor and without a lift so at the end of the day we had to put in more energy to negotiate the steps up. The location is near a busy road and the train station so we had to put up with the traffic noise and keep the windows firmly close at night.

The room had all the basics including bidet and the bed was comfortable and clean. The room was kept clean and tidy every day. There was also access to tea/coffee and the broadband connection was good. The location in someways was great, only 300 meters to the train station so we took the train to explore other cities.

Stayed in October 2022

The breakfast was terrible, only bread and old kekse Administrator speaks only italian language

Room was okay

Stayed in September 2022

.

Stayed in June 2022

tiny window, no view, still think that 110€/night for a room without breakfast in a suburb is too expensive

very friendly staff, right next to the train station, everything clean and comfortable

Stayed in June 2022

Located very near the railway ,one station away from the center of Florence , quite neighborhood , tidy building . Very helpful hosts.

Stayed in July 2023

The staff can not manage the property, they dont know if property is busy or not, they tried three times to open the door without knocking it. It makes to feel uncomfortable and unsafe.

Location is good, is very close train station.

Stayed in June 2023

Be prepared it is quite loud in the streets at night but nothing unbearable.

Great location, 1 min walk to the train station. Great staff who were friendly and accommodating.

Stayed in June 2023

it was very hot.

close to the train station.

Stayed in May 2023

Unfortunately this has to be broken up into a couple of parts. Brief overview, they locked us out until 3 am our first night, they entered our room randomly, they would not communicate over apps and probably most importantly they did not treat us respectfully. We were worried about this stay beforehand so we emailed a week in advance to let them know we would be coming in late. They did not respond to that email, but they did send us the instructions for how to enter. They said it was automatic check in but they messed up and locked our key in our room. It was midnight so we were already very worried and paid a taxi driver to take us elsewhere, he was kind enough to try and call the owner. The driver was trying to look out for us and told the owner something to the extent of take care of your clients. The owner told off the taxi driver for looking after us, thats not all though, as we were arriving to the door the owner was sure that it was our fault, that we were too "stupid", is a word I heard come from his mouth over the phone, only to reach the door and he told us oh sorry I forgot it's a habit to lock the door before leaving. All seemed well enough until we asked about the possibility of not paying the city tax because of the issue with the door. Our last day they tried to charge us an EXTRA 340 euro, saying we stayed an extra day. So they took our towels, stripped our beds and left a note adding up all the things that would make up 340 euro. Luckily booking.com solved the issue because we had the booking confirmation and had paid for that day. It was so hard to communicate with them. The woman speaks some English and the main owner speaks none. If you have a tight budget like we did, I would STRONGLY suggest paying a little more to find something better. Also the people cleaning in the morning would randomly enter our room in the morning with little to no warning, owner included.

The location was good because it was next to a train station that took you into the city.

Stayed in May 2023

stairs 🥲 ventilation in shower could be better, mosquito’s are common so try to keep windows shut

good location near a major train station, friendly staff, affordable but medium large room. ask about how the aircon works first!

Stayed in May 2023

Breakfast was a struggle. Coffee vending machine didn't work, Other guests who didn't pay for breakfast were taking the food meant for us. To their credit, management did compensate us for the breakfast costs we paid. However, management disappeared for two days over the weekend and we had no way to resolve issues. They need screens on the windows - I was eaten alive by mosquitoes - 40 bites in two nights....Also, no elevator. 49 stairs from street level to the room level. Not great for getting luggage to/from the room.

Location was great near Rifredi train station. Internet was reliable. Air conditioning was terrific to have the option to turn on.

Stayed in October 2022

the receptionist was rude, he was angry that it was a last minute booking - if it’s a problem, don’t allow it on booking.com. he was angry I didn’t speak Italian - well, he didn’t speak my native language either. at first he didn’t even give us the controller of AC and set the temperature to 28 degrees. I went to the reception to ask for the controller, he gave us a 10min lecture about why it’s not good to set the temperature lower, didn’t really ask for it - had to use translator to understand him. he did end up giving it to us but really. i understand this is a very old man, but this is a place of business, I came here for a nice stay not to visit my grandpa and tolerate all of his “personality traits”. when we were checking out no one was there. some other clients were also waiting and they called the guy. Overall do not recommend.

Location

Stayed in July 2022

The receptionist was an old man. When we get the room he took the ac controller and didn’t give it to us. The Ac wasn’t working at all. we told him that the ac wasn’t working his answer was “it’s because of the sun, the room is located south east that’s why it’s hot. Apparently the ac was not working outside was much cooler than the room. We booked the room with breakfast but there was no breakfast. We also booked the room with park place but there was no available park place, we paid almost 10 euro separately from the room.

Stayed in July 2022

needs elevator, needs a clerk there, daily snd staff who can speak English ! No ice machine! Neighborhood seemed a bit sketchy!

owner was friendly! near train station

Stayed in May 2022

The location is very good, easy to find the transportation.

The bed is terrible, it seems like very old condition.

Stayed in September 2023

No Wi-Fi but there was a password posted on the desk. Must have just been out during our stay.

The location of this property is on short train ride away from the city centre of Firenze. 3 minute walk to the train station and about 1.50€ for a ticket. The owner speaks very little English but tries his best to ensure his guests have a wonderful stay. He did his best to communicate with us and was super friendly. Our bed was made each day and our room was clean.

Stayed in July 2023

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Stayed in October 2023

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Stayed in May 2023

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Stayed in June 2023

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Stayed in May 2023

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Stayed in May 2023

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Stayed in April 2023