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  5. Reviews of Hotel Genzianella

Reviews of Hotel Genzianella 2 stars

Via Cavour 112, San Marco - Santissima Annunziata, 50129 Florence, Italy

#361 of 381 hotels in Florence

Guests' Choice

Review score

Based on 137 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    6.8

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 21 September 2024

    6.0
    Fine for a short stay.
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Tired decor , cheap MDF furniture. broken shower attachment, no plug in sink. Needed revamp from 1990s . Access via tiny lift to 3rd floor. No breakfast. Noisy building works opposite Sept 24.

    Served our basic needs. Friendly owner and English speaking on reception. Some communal facilities for food prep. Tiny balcony with potted plants. Kettle and tea making.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    Wifi doesnt work rest everything is good
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Wifi doesn’t work

    Cleanliness

    Stayed in September 2024

  • Reviewed: 9 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Small bathroom

    Near to center and clean

    Stayed in September 2024

  • Reviewed: 31 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There was a parking space promised but the closest one was 7 minutes walk from hotel, with charge of 15€. Entry to the hotel looked dosgusting.

    Close to town, rooms looked clean, reception was welcoming

    Stayed in August 2024

  • Reviewed: 21 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Location, and elevator it's too small

    Was cleaning and so good place

    Stayed in July 2024

  • Reviewed: 17 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Do not expect a hotel. I had a fright when we arrived as you enter the supposed hotel through the entrance of an old Palazzo. You find a very old small elevator which takes you to the third floor. Once you enter you find a long corridor with rooms along. However. We had a big room with an AC, a refrigerator, big private bathroom and was super clean. We always look for clean hotels with room commodities. Nevertheless, the elevator was a bit bizarre.

    The room was super clean and beds were comfortable

    Stayed in July 2024

  • Reviewed: 30 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It is a very old building and rooms need renovation but otherwise clean

    Location was good and staff was very nice.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Could do with basic facilities such as kettle

    Staff very friendly

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    WiFi was sometimes a bit hit and miss

    Good location and had an old fashioned charm.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The building Elevator is tight 25 min walk to the train station The wifi signal isn't good

    Nice Hotel Nice and clean room 5 min walk to santa maria del fiore and piazza della signoria The bed was comfort and the room smelled good The staff was so helpful and friendly

    Stayed in May 2024

  • Reviewed: 14 April 2024

    8.0
    Clean hotel in a very good location
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The building and elevator are old but the hotel itself is clean and good

    Clean and good location

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Good place
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The building was a little dusty.

    The people were very friendly, the hotel lobby and room were clean and the. Location was fantastic.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    bellissimo!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    the shower would fill up very easily and sometimes there would be water all over the bathroom floor

    The receptionist was very kind and funny, literally the kindest man i’ve ever met😭. it’s the classic hotel you’d book if you have in mind to only get in the hotel at the end of the day just to sleep, but if you use it for this purpose it’s very good.

    Stayed in March 2024

  • Reviewed: 5 November 2023

    8.0
    Thank you!
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    So much mosquitoes.

    Good location.

    Stayed in November 2023

  • Reviewed: 13 October 2023

    6.0
    Good location but not good bed
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The mattress for queen bed wasn’t queen mattress it was two one bed mattress

    Near to core town

    Stayed in October 2023

  • Reviewed: 5 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. However, a few tips for travelers: Currently, there's a lot of construction work going on so it's not quite as straightforward to get there as it normally would be but that's not the hotel's fault. Careful if you have a lot of luggage: The lift is tiny (possibly the tiniest I've ever seen) and the hotel is on the 3rd floor of the building.

    The room was clean and the location itself is ideal. The bed is super comfortable, there's air conditioning and the room was completely dark at night. The hotel is close to the city centre and to nice restaurants. It's a very dog-friendly place with lovely staff and they even switched back to Italian so I could improve my Italian. Grazie mille e a presto!

    Stayed in September 2023

  • Reviewed: 4 August 2023

    8.0
    Good for short trip
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Wifi is not working properly, elevator is outdated.

    It values for money. Hovewer it looks outdated and located last floor of building, rooms are clean and big enough. Good for short stay.

    Stayed in August 2023

  • Reviewed: 10 July 2023

    6.0
    Good location, expensive for what it offered, very dated.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It’s old, windows were old and weren’t soundproof at all. The room hasn’t been painted in a long time.

    It is located close to the city centre and different attractions.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Convenient place for a short stay in Florence
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights

    No complaints, it met my expectations.

    I had everything I needed for my short stay in Florence. It's not luxurious, but it's comfortable enough. Good location. Kind staff.

    Stayed in July 2023

  • Reviewed: 18 June 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    could do with a lick of paint

    spacious room and location

    Stayed in June 2023

  • Reviewed: 13 June 2023

    6.0
    nice staff welcoming working at the hotel, good location near Dome but very old and moldy smell inside the rooms.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    dust and mold on the ceilling, bad smell inside the bathroom, noisy windows

    well placed, few minutes away from Dome. clean bed sheets

    Stayed in June 2023

  • Reviewed: 3 June 2023

    7.0
    comfortable good for the price
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    the entrance of the building seems a little bit off but rest of the bedrooms was perfect

    excellent value for the money. very clean and comfortable bedroom. We were 3 in one room and was perfect. excellent location and very walking distance from the Duomo. host was very attentive and respectful. for budget travelers would highly recommend

    Stayed in June 2023

  • Reviewed: 21 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    the coordinates were wrong. my gps put me a kilometre away. The numbers on the street were confusing ( two sets of numbers ,new and old) I asked several times and got directions going both ways 🤔 Finally a nice young man told me that it was at the next plaza, finding the door was difficult. stairs up to the one person elevator. once inside it was ok. You have to buy your water from the machine.

    staff was friendly

    Stayed in May 2023

  • Reviewed: 12 May 2023

    6.0
    Budget Travellers only
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    It was very noisy in the hotel. The water tank makes noises all through the night and the reception desk is in the same corridor as the rooms. So hearing the lady loudly on the phone from 8am and sometimes hoover's at 8.30am wasn't great after 13 hour day trips the night before. Although the room was very clean, the pillow was like a rock and the shower cubicle was tiny (I'm 5"3, slim) I had to shower with the doors open. The main door into the bathroom also didn't shut properly so I had to prop it closer with the chair.

    This hotel is great for budget travellers who don't spend much time in the room. It's only a 20 minute walk to the train station and downtown Florence making it easy for sightseeing and any day trips with meeting points at the station. It was very clean and the room had a fridge. The gentleman that checked me in was very friendly also

    Stayed in May 2023

Showing 1 – 25

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