n/a

clean friendly staff close to village of bardilino and lake - good position for getting access to all areas of lake - staff friendly and help - would definitely stay again

Stayed in September 2024

The staff are amazing, so welcoming, friendly and helpful. Really comfortable, excellent quality and value for money.

Stayed in September 2024

Small issues, an iron for clothes wasn’t in the room. One could even be shared on each level, on the landing. Bathroom window could do with a curtain.

Breakfast particularly good. Pool area was clean and tidy. Always able to get sun loungers. Close to town and shops. Service was good from well mannered staff. Very professional.

Stayed in September 2024

Nothing - it’s was fabulous!

The hotel is just fantastic. Spotlessly clean, wonderful breakfast, (with a special mention for the delicious omelettes) great pool area and comfortable rooms. However the most impressive part of this hotel are its staff. From the front desk, the cleaners and the waiters/ waitress’, each and every person we met greeted us with a big smile and were so friendly and helpful. Nothing was ever too much and the service was beyond 5 star. Will be recommending this hotel to our friends and family!

Stayed in September 2024

Staff were incredible. Very friendly, helpful and very informative. A special mention to Marta who was so helpful to us. Breakfast was really good too, fresh ingredients with plenty of variety. Rooms were modern, comfy and clean with great air con.

Stayed in August 2024

The bed was hard

Customer service from the front desk was great

Stayed in August 2024

The rooms were very comfortable and sufficed our needs for our stay. The villa pool was great.

Stayed in July 2024

Absolutely nothing

We found everything to be fantastic,the staff, the location, our accommodation.Hotel Gardenia and Villa Charme is a seriously superb Hotel and we are looking forward to returning in two years. Any information can be sourced from the staff on reception with regards to the local area, including the ferry that takes you around Lake Garda and Bardolino itself. The hotel is perfectly located, just off the main road and only a 2 minute walk onto the promenade that takes you either towards Lazise in one direction, and Bardolino in the other.Its pretty secluded and quiet and the two pools are extremely nice,not big but perfect to cool down in as you relax beside them.Sunbeds around the pool are always available. Also,just across from the hotel there is a restaurant called Le Palafitte,superb atmosphere and the food is amazing and there is no rush to finish and leave,outstanding restaurant

Stayed in August 2024

Excellent customer service, very friendly helpful staff. Hotel very clean. Great location.

Stayed in August 2024

The hotel was very clean and the staff were friendly and helpful. Pool area was clean and always managed to get a sunbed. The hotel is a nice walk along the lake into the centre of Bardolino.

Stayed in August 2024

Everything was amazing. Very clean lovely staff very polite and very friendly and helpful. We have booked again to go next year

Stayed in August 2024

Very clean and comfortable. Staff were excellent, friendly and helpful. Breakfast was good. Use of two pools. Location was great. 2min walk to Lake and 15min walk into Bardolino but it's a beautiful walk along the lake. Beside bus stops and supermarket. Could also hire bikes from the hotel. We had a great stay. Prices for food and drink in hotel were good.

Stayed in August 2024

The local restaurant across the road wasn't the best to be honest although it was recommended to us from the hotel but to be fair we got a small discount.

Great location on lake Garda, easy walk to bardolino but we also walked to the towns of Garda and other way Lazise about 1 hour each. Both worth a visit. There is a good supermarket 5 min walk away, a pharmacy also and bicycle rentals. Bus stop outside to go further if you wish, we went as far as Malcesine and got the ferry to Limone. Bus to airport and Verona easy also, especially using app. Hotel easily earns its stars, is well maintained and offers good value bar food. Staff are extremely friendly and helpful. Didn’t book breakfast but paid for one day, was worth the money. Bardolino is a good town to stay at, it has transport links to other towns and is very flat. There are some nice restaurants and bars also. We liked The Yatch Bar and Divinio mostly.

Stayed in August 2024

Would have liked breakfast to change a bit - it was the same every day of our stay. Though there was enough variety.

Property is quaint and excellent value for money. The staff were very friendly and warm, always offering advice to make our stay better, or agreeing to serving us even when the kitchen should have been closed. Always clean.

Stayed in August 2024

Very nice hotel. All personal were very friendly and very helpfull

Stayed in July 2024

The staff! Rita, Chiara, and the others whose names escape are so fabulous! They became friends after a 3 night stay. The pool is fantastically refreshing after extremely hot days wandering the lake. The location between Bardolino and Lasize was awesome. The hotel is spotlessly clean. I had a great time and was sad to leave. Grazie mille to the dream team at Hotel Gardenia!

Stayed in July 2024

Our 2 week stay was absolutely excellent, cannot fault it! From the room itself down to the staff, everything was perfect. Rooms: From our stay, it appears that there are some rooms a bit newer than others, to be expected as everything can’t be refurbished at the one time, but even the slightly older ones didn’t have any faults. The bed was very comfortable and this is something we look for in a hotel. There is a small fridge which is very handy and always restocked with water and juice. Cleanliness: The cleaner comes every day to make your bed, a quick tidy and replace all your towels. The lemon fresh smell emphasises how clean your room actually is. Breakfast: Definite value for money and a great variety of options, suitable for everyone. Swimming Pool: Although the swimming pool is of the smaller size, it is certainly a nice experience. It can fit around 20 loungers, so it’s never too busy. Staff: Honestly the staff is one of the main things that make the hotel so good. They are always on hand with any questions that you have. Location: Perfect location, it is nice to have the 10/15 minute walk into the main part of Bardolino. There is a great variety of restaurants, good portions and not too expensive for a family of 3.

Stayed in July 2024

Staff was great, breakfast was very good. They gave us great tips for restaurants and places to visit. We arrived early, we were greeted with complimentary beverages and they got us I to our room early.

Stayed in June 2024

Rooms were a little outdated

Pool was in the sun, breakfast was great & it was next to the lake. The staff were fantastic!

Stayed in May 2024

Expectations were fully met in every area of our stay at this hotel.

The staff were helpful,friendly and very skilled in English and German as well as their native Italian. Housekeeping was excellent-our room and public rooms were very clean and well cared for. Prices for food and drinks were very reasonable.

Stayed in May 2024

Charming small hotel. Super friendly, very helpful staff. Lovely breakfast.

Stayed in May 2024

N/A

Whole stay was amazing. Staff were so lovely and friendly and if need anything more than happy to help. Everything was spotless and cleaned room each day. View from our room was just fabulous. We couldn’t of asked for a better stay and 100% stay here again !!

Stayed in May 2024

I can't think of anything that wasn't to a high standard.

We were made very welcome by genuinely friendly and nice staff. We were given a drink and had a chat with Rita about Bardolino and the surrounding area. Rita and the other lady at the desk (I didn't get her name unfortunately) were very nice and helpful. The maids were nice ladies too and very professional. Couldn't fault our room. A wide range of breakfast options- ham, cheese, eggs, salads, cereals, cakes, breads, fruit and plenty of good coffee! A nice range of teas as well. It's definitely worth paying extra for breakfast at Gardenia. The Restaurant across the road is fantastic and worth a visit, Le Palafitte, and if you stay at the Gardenia you can get discount on your meal.

Stayed in April 2024

Nothing

The hotel was spotless with towels and beds changed regularly, the wonderful smell of lemons protected. The staff were so helpful

Stayed in September 2023