Piazza della Stazione 2, scala D, piano 3°, Santa Maria Novella, 50123 Florence, Italy
#15 of 677 B&Bs and Inns in Florence
Guests' ChoiceBased on 117 B&B reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.6
Facilities
9.8
Staff
9.9
Value for money
9.5
Free WiFi
9.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
Darlene
United StatesNothing
Inviting and clean, location was amazing since we used the train and the hostess was great
Stayed in June 2024
Reviewed: 16 June 2024
Hazel
PhilippinesNothing really. It was perfect for us
So here are the things we liked: Location - just across Florence Station, within walking distance to everywhere. Lots of shops and restaurants nearby. Mcdonalds and BK next door. The building has an elevator. Room - the room was adequate, not too big or small. Very comfortable and clean! The bathroom was clean and spacious enough. Host - Giusi was a great host. She made sure we were welcomed properly. We loved how hands on she was. All our requests were swiftly accommodated as well. She’s very pleasant. We would definitely stay here again!
Stayed in April 2024
Reviewed: 12 June 2024
Yao
ChinaNothing
Amazing place. Location is perfect. So clean and so comfortable. The best accommodation throughout my entire trip in Italy.
Stayed in June 2024
Reviewed: 17 May 2024
Francis
United KingdomNothing.
Everything about this apartment was absolutely first class, the location was absolutely perfect and the communication with the owner was outstanding including restaurant recommendations. We will be back!
Stayed in May 2024
Reviewed: 2 May 2024
Gabriel
Hong KongIt is very close to the station. There is a 24 McDonald nearby.
Stayed in April 2024
Reviewed: 26 April 2024
Radames
United StatesVery beautiful room with a great location!
Stayed in April 2024
Reviewed: 22 April 2024
Luis
BrazilI liked everything.
Excelent localization across railway station. Great room, super clean and well equipped. Great place to stay.
Stayed in April 2024
Reviewed: 10 April 2024
Ren
United KingdomNothing, it was absolutely perfect ❤️
Couldn't have wished for a better stay! The B&B’s perfect location directly opposite the train station makes it super convenient. The meticulousness with which they maintain the place is evident. The room was very clean, and the little touches (bedroom slippers, soft and fluffy towel, comfortable bed, complimentary biscotti and candies) show how much they care about their guests' comfort. I can't recommend this place enough
Stayed in April 2024
Reviewed: 4 April 2024
Melody
United StatesNothing!!
This place is so super convenient- right across from the Florence train station. Giuseppe was an absolute delight and was even available late night via the phone when we had a missing key issue.
Stayed in April 2024
Reviewed: 3 April 2024
B
United StatesExcellent hosts!!
Stayed in March 2024
Reviewed: 12 March 2024
Robinson
CanadaNothing
Amazing everything. Your ever needs were thought of.
Stayed in March 2024
Reviewed: 29 November 2023
Adolf
PhilippinesThere was nothing notable that I can remember.
It was very accessible and the overall ambiance was very comforting. It was a place away from home.
Stayed in November 2023
Reviewed: 3 November 2023
Andrei
Romaniaa bit noisy due to trams and cars
location (1 min to main train station and 10 min by walk to the main church) amenities and cleaning services 20 euro daily parking at 10 min walking distance
Stayed in October 2023
Reviewed: 17 October 2023
Carolyn
United StatesNo complaints
Very conveniently located right across from train station with east access to the airport
Stayed in October 2023
Reviewed: 1 October 2023
Elbeltagi
United Arab EmiratesExcellent staff. Cozy, well located & does the job perfectly for a few nice days in florence
Stayed in October 2023
Reviewed: 1 October 2023
Sandra
AustraliaNothing
Fabulous to have a lift to the 3rd floor! Super clean and great facilities. Modern room and comfortable bed. Very accommodating and friendly Guiseppe and Guisa and we were able to check in early as room ready. Perfect location for main train station and access to the airport by public transport T2.
Stayed in October 2023
Reviewed: 31 August 2023
Maria
CyprusGouzi is an excellent hostsess. She showed as a lot of itineraries to follow on Florence, gave us a lot of tips. Super clean apartment, excellent location!!
Stayed in August 2023
Reviewed: 27 August 2023
Travis
AustraliaBeautifully thought out rooms, lovely bathroom ammenities, great communication, delicious hand prepared breakfast. Perfect!
Stayed in August 2023
Reviewed: 26 August 2023
Rachelle
United StatesLiterally a minute or less from the train station!Very well appointed, comfortable, newly remodeled rooms with an extremely friendly, helpful staff (owners).
Stayed in August 2023
Reviewed: 24 July 2023
Ivelisse
United StatesProperty was great!
Super clean, cool room temperature, great breakfast and slept great!
Stayed in June 2023
Reviewed: 20 July 2023
Ciara
IrelandNothing
The room was very clean and well equipped with facilities. The bed was comfortable. The host is extremely helpful and accommodating.
Stayed in July 2023
Reviewed: 18 July 2023
George
United KingdomNil
Booked last minute impeccable interior and staff (the latter really brilliant). Allocated parking (at a much cheaper rate than the rest of Florence). Great location. Highly recommended. Would stay again.
Stayed in July 2023
Reviewed: 15 July 2023
Chetna
United KingdomHad a quaint and relaxed stay, the host was very helpful with all that she could do. The room was sizeable with all the amenities required. The AC was not working properly on the first night, which was swiftly looked at by the hosts, but because it was the weekend, the technician could not come. It was hardly a discomfort as the weather in florence was quite good. Also, as a consolation, they provided us with goodies and breakfast, which was a nice gesture. Overall, one of the best options i could see to stay in florence.
Stayed in July 2023
Reviewed: 13 July 2023
Han
United KingdomNothing.
It really was a great experience and my favourite stay after we have travelled to many countries. The couple running the B&B were both very warm-hearted and kind, offering to introduce us to delicious local restaurants and interesting sights, constantly answering our various questions (about local specialities, etc.). For example, we left our backpacks on the train and the owners took us to the train station and police station, which was very reliable. It was more like a friend who could give us support in a foreign country than a B&B operator. Secondly, the breakfast was delicious, you can choose what you want to eat the day before and the beautiful landlord will prepare it for you thoughtfully. Lastly about the accommodation itself, the rooms are spacious and bright, without the smell of dampness caused by the inability to ventilate a traditional hotel. The facilities are well equipped and no noise is heard due to the proximity of the railway station. The location is excellent for walking to any attraction. All in all, I would recommend this B&B to anyone looking to visit Florence!
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content