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Reviews of First Hotel Malpensa 4 stars

Via F. Baracca 34, 21019 Case Nuove, Italy

#9 of 17 hotels in Case Nuove

Guests' Choice

Review score

Based on 2276 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 16 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Close to airport

    Stayed in April 2024

  • Reviewed: 16 June 2024

    9.0
    Great if flying from malpensa!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shuttle bus and the bar

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Great stay for a night before a flight
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location for someone who needs to stay over for a night before your flight. Excellent staff!!

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    This hotel is extremely convenient for travelers. It is very close to Malpensa Airport, the shuttle is excellent and the
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Musty smell in hallways.

    Convenient to Malpensa Airport.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very accomodating. Near at the airport. Nice room and good food 😋

    Stayed in May 2024

  • Reviewed: 11 June 2024

    8.0
    Very good
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are definitely older. They advertise that the lobby bar is open with drinks and snacks all day but we never saw it open. We arrived to the hotel at about 5:30pm and we were so hungry and had to wait until the restaurant opened at 7 to eat. The restaurant for dinner is not within the hotel and is about a 8 min walk away.

    This property was close to the airport and had a shuttle that picks you up and takes you there which is great. We were only there for one night so it was convenient

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Ok
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ok ee did not expect more from a airporg hotel

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    nice hotel close to airport , breakfast was good enough, very professional staff
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    Transfer was very good.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Friendly staff, return van to airport. Good for a short break before continuing your trip.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We managed to get their van with €5 fee. Good enough since we can’t get our taxi at late hour

    Stayed in May 2024

  • Reviewed: 8 June 2024

    8.0
    Great option near the airport
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can be a bit noisy if people talk or walk in the corridor

    Very convenient for the airport, clean and functional

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Communication to arrange the shuttle was a little difficult. we had to wait 40min although the hotel is close by.

    Comfortable clean room. Very close to the airport. Friendly staff at the front desk available 24/7, which was very helpful considering our flight landed at midnight.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    9.0
    Excellent stay if you need to catch an early flight
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Very friendly staff, shuttle is very convenient.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Really terrific airport hotel
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bad things

    Excellent all round. For an airport hotel the shuttle was fast and comfortable. The rooms were perfect. The lobby large and modern and the staff very kind and helpful.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    Comfortable hotel. Good value.
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Disappointed about the restaurant being closed.

    Perfect location for an early flight from Malpensa. Nice, clean, comfortable rooms. Personnel exceptionally kind. In particular, kudos to the shuttle driver who overheard that I had left my glasses in the room and offered to bring them to the airport for me.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Convenient location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    For this price the breakfast should have been included.

    First of all the hotel's convenient location. It is very close to the airport. Helpful and friendly staff. Excellent shuttle bus service to the airport for just 5 Euro pp. The room was clean, the bed was small but comfy.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Convenient clean and cheap, with friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Their kitchens were out of action and we had to walk to a nearby restaurant. We were hoping to stay in the hotel as we’d already done a lot of walking.

    It was very close to the airport and it offered an airport transfer.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Excellent hotel close to aiport
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to airport. Excellent staff and comfortable

    Stayed in May 2024

  • Reviewed: 1 June 2024

    7.0
    Ok stay for one night
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel claims that according to the law the weighted average temperature cannot be over 19 degrees. However, that doesn’t mean they should try to save on heating bills in expense of the customers. The temperature in the room was 17.7 degrees and could not be changed, which unacceptable. The price for the hotel was okish but don’t forget you have to pay quite a lot extra for transfer both ways, breakfast and other stuff, so it adds up.

    Proximity to the airport and quick transfer

    Stayed in May 2024

  • Reviewed: 1 June 2024

    7.0
    If you want more convenient location to Malpensa and with much better amenities choose the Sheraton hotel connected to M
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We selected this property for the sole reason to be close to the airport for an early departure out of Milan. The location is not connected to the airport, but rather within a neighborhood about 10 minutes driving distance in the fee-provided hotel shuttle (5€ per person each way +optional tip). There were no amenities near the hotel, there was no restaurant (except for a small space open during breakfast hours - (7-10 am). There was Wi-Fi and smart TV in the room, but you cannot connect to Netflix, or any other online entertainment because management would not connect internet to their TV’s. The (less than helpful) on-duty staff said that it was too problematic for them to manage system when guests did not log off. Whatever!

    It was okay for a single-night stay.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor accessibility from airport with walking not an option. Hotel transport good but of course it entails a wait.

    Clean, compact, well appointed.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    7.0
    Fine for a short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Every single little thing costs so much extra (the prices are airport prices). When I booked this hotel it mentioned that they offer shuttle service to and from the airport but nowhere did I see that if you land at night then it's 10 euros per person for a short 3 km drive, it's ridiculous (and there's no other way to get there unless you rent a car). I only found out after booking and there weren't too many options left so we ended up staying there. They have a few options for breakfast, the cheapest one is 3.5 euros for a small crumbly croissant and an espresso... And their most expensive is their buffet breakfast that's 10 euro per person. When we came at 8:45 there were no more eggs and they said they don't make anymore (they serve breakfast until 10 so this was surprising). Also there's basically only one place near the hotel to eat lunch and dinner and if you miss the times it's open then you'll just have to stay hungry which is a shame. You can't open the windows and on the other hand can't turn on the AC... Since our stay was short for only 2 nights and we needed to stay near the airport it was fine but I was surprised for how much we paid and the little value we got in return.

    Very convenient that it's a 5 minute drive away the airport, the beds were really comfy and the cleaning lady was super nice.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Exactly as expected. Perfect for early morning flight.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Good and comfy place to stay close by airport 😁
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Water in the room cost around 3 euro 🥲 coffee and tea were for free 😊

    Fast check in and very comfy beds. Also you can go to the airport by shuttle bus every 30 mins 😄

    Stayed in May 2024

Showing 1 – 25

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