The road was very noisy, it was difficult to sleep, and when opening the windows, the noise was overwhelming. Check in procedure a bit tricky since this has to be done remotely, but with instructions from the host on What's app, this was ok.

Location a little apart from the touristed city centre. Felt safe to walk around. Room was very nice and big with everything needed. Cleaning was excellent, the room was cleaned every day. Nice and big terrace. I didn't have time to have breakfast but this was offered as room service, very nice. The host Angelica responded very fast on What's app.

Stayed in September 2024

No tea/coffee facilities or even a communal machine. A vending machine could also be useful.

Clean, comfy beds, lovely staff

Stayed in August 2024

Breakfast is quite poor for this price.

Big and nicely decorated room, comfortable bed. It was also quiet during the night because our room was facing the inner block. Lovely terrace with a view to an Orthodox church. Easy 15-minute walk to the city center.

Stayed in May 2024

It would have been nice if we'd had glasses in our room for water and drinks. We were supplied with disposable cups, however they were very flimsy and the one I had leaked.

Good location for transport to city centre. Nice cafes and restaurants nearby. Very friendly and helpful staff.

Stayed in July 2024

Location was great

Stayed in July 2024

The breakfast that was an additional service was quite poor, although the location where you have it is very nice. But there are plenty of places in Florence were you can have a full breakfast, so it wasn't that big of a deal for me.

The location was excellent, very close to the cultural center but relatively far from the touristic frenzy of Florence. The room was quite spacious and clean with a big balcony and bright.

Stayed in June 2024

It could not directly related with the building itself maybe, but the bathroom smells.

Apartment was clean and houseowner had helpful, welcoming attitude. Room was clean. It's close to the tram and you can take the tram to go train station.

Stayed in June 2024

The ability to get a cup of coffee or tea would have been nice

Loved the terrace, being able to sit and take in the view. Property was very clean with very friendly staff. We paid for the optional breakfast served on the terrace which was lovely

Stayed in June 2024

The noise, garbage collection early early morning hours maybe it was during the night!

Location

Stayed in June 2024

Nothing.

Angelica was so friendly and helpful and breakfast on the terrace is not to be missed.

Stayed in May 2024

We were probably a bit further out than I expected, but actually, the walk to and from the places we wanted to visit was fine. I was a bit concerned about Angelica not being on site all the time, but she was always reachable by phone/text, so it wasn't an issue. I would say to anyone, though - watch those paving stones! That's how I injured my ankle

The room with its terrace was lovely and Angelica was very kind and helpful. Whatever questions we asked, Angelica answered and she made our stay stress-free. While there I twisted my ankle quite badly and had to leave early because walking was so difficult. Angelica could not have been kinder. Because of my ankle we visited some places closer to the B&B than we had planned and I am really glad we did - fewer crowds.

Stayed in May 2024

Big room! Staff was amazing and so kind. They made us a cappuccino when we got there and let us sit on the terrace to enjoy it... it was also one of the best we had in Italy. They make a sweet little breakfast for €10, very worth it

Stayed in May 2024

Housekeeping excellent Outside sitting area excellent

Stayed in May 2024

The rooms are facing towards quite a big street with traffic, so you just need to be prepared that it won’t be quiet even with closed windows. We indicated during booking that we need 2 separate beds, but additional bad at the room wasn’t prepared. Since we arrived very late, there already was no possibility to ask about it. It didn’t spoil anything, but still.

Clean room, short distance (around 15 minutes) from railway station. Good host who explained all details for our late arrival

Stayed in April 2024

The only thing we would have liked would have been the option to make a cup of tea or coffee in the afternoon so we could relax on the terrace after a long day out. Even if it was in a communal area.

The apartment was beautiful, as was the terrace area. It was great to have an elevator for the luggage, though we had to get it up some stairs initially. We found a fabulous pizzeria where I had the best pizza ever - Penta Bistrot. It was a bit of a walk but well worth it. We walked to the old part of town early in the morning, which was lovely. By the end of the day we were worn out and found a bus from the old part of town that stopped right in front of the door. Perfect (though the bus ride was pretty wild - you had to hang on tight). So the location was good, and the bed was comfortable.

Stayed in April 2024

Beautiful location, in the city center, everything is close by.

Stayed in April 2024

Great location, helpful staff, feels like home, awesome terrace view

Stayed in April 2024

The place is perfect, has a convenient location, beautiful terrace and view. The room was super clean.

Stayed in March 2024

No bad point.

very flexible. Angelica made my stay super comfy and helped store and retrieve my luggage easily.

Stayed in November 2023

Not many restaurants on the street… they are a 10 minute walk away. But not an issue as Florence is such a beautiful place to walk around.

Very spacious room, beautifully done up. We spent two non-consecutive nights in Il Sorriso. Our host Angelica graciously upgraded us to a large room with terrace and a lovely view. The location is good, two tram stops from the main train stop. Very convenient location. Lovely B&B. Will definitely recommend.

Stayed in November 2023

Nothing

The locations it’s very close to the main attractions like Academia Gallery and the centre and also close to the train station. The host is amazing and provides us all the information we need. I totally recommend!

Stayed in November 2023

The property’s location is excellent. A 15-20 min walk to the Duomo through a lovey and very safe neighbourhood. Close to restaurants and cafes. The room was extremely clean and cozy, I had a good rest after exploring Florence. Angelica was very nice and promptly responded to my request as I had asked for an extra blanket. I absolutely recommend Il Sorriso to everyone visiting Florence🫶🏼

Stayed in November 2023

Very good location, especially since we came by car and there was a lot of parking space very close to the room. Nice walk to the city center, about 10-15 minutes. The room was clean and the bed and pillows very comfortable. Angelica was very helpful.

Stayed in September 2023

Lack of communication as there is no one there to assist you. You have to contact through What’s App which is fine though I feel there should be someone to assist at the property.

Great property and very comfortable stay

Stayed in August 2023