Great location. The breakfast was really good. Spotless room.

Stayed in June 2024

The hotel was quiet, exceptionally clean and pleasant in every way. The location was within walking distance of all the important sites in the historic center.

Stayed in June 2024

the neighbors were playing love games very loudly, so couldn't sleep for a while...

Everthing's good except sound isolation

Stayed in May 2024

The room was very cold.

Nice staff. Clean room.

Stayed in April 2024

Reception staff very professional and friendly , city center hotel

Stayed in March 2024

The single beds in the 4 bed room were really bad. One could hardly sleep. Hard, uncomfortable and bending on the side

Perfect location, very friendly staff, great breakfast

Stayed in March 2024

Breakfast could be better. There's big variety in sweets.

Stayed in March 2024

Nothing

Friendly staff, all English able. Great private and secure parking. Hotel is located in the historic center.

Stayed in February 2024

I liked very much the mattress and the pillow of my bed. The heating of the room was also very good.

Stayed in February 2024

[1] Rooms are not soundproof. If you sleep in (e.g., 09:30) you will experience all sorts of noises coming from either the inner court or, more often, from the corridor. For example, if the cleaning ladies decide to sit their cart in front of your door, they will keep coming back and forth and it almost feels like they are inside your room because all noises are so close you hear everything. [2] The shower hose was nothing exceptional and had some flaws. [3] Reception is not really open late at night: the receptionist is there, but you have to arrange for your late arrival (e.g., making phone calls and informing the property you will get back at 1 am instead of midnight, etc.): usually, when I book a hotel with a 24/7 reception is precisely to avoid these sorts of exchanges. [4] Parking: even if your car is parked you will be required to leave the keys to the reception and they would move the car during your absence (supposedly to make room for other cars). When I got back to my car, which had been moved, I found that nobody had pulled the handbrake -- which is not how you park a car. [5] Breakfast: as usual, Italians do not know how to make breakfast so I am not really holding this against the establishment... let us just say that there is the usual lack of eggs and other savoury options. [6] Plugs were a bit strange in my room: no plug next to the desk, so I had to keep the thread of my laptop's charger hanging from the bed to the desk.

Location is amazing and Europa is the perfect hub to visit the inner town and check in on all of its restaurants. The establishment is not new and rooms have undergone some renewal; however, both rooms and toilets are spotlessly clean. Some of the furniture has amazing design and style and I have really appreciated the bidet. Rooms are provided with plenty of towels, as well as quilts and hangers. The furnishing is in good taste, including paintings on the walls. The staff is very courteous and clearly made up of professionals. The hotel has a little bar and a roomy breakfast lounge. You can access the hotel from the rear or from the front. There is an elevator, which makes everything accessible and care has been taken to ensure wheelchairs encounter no obstacles.

Stayed in November 2023

-

Central place, parking, clean room,

Stayed in October 2023

Very very hard bed. When booking we asked for double bed, they gave us two singles. We asked room change, but there was two single beds just put together. At the breakfast food ran out even when there was almost one hour left, they did not bring anything in place of.

Location

Stayed in October 2023

Shower too small, bath would be big enough

breakfast, location, friendly, character

Stayed in September 2023

The shower was a bit small

Great location, comfortable bed, friendly staff

Stayed in September 2023

nothing

safe parking for rental car in locked hotel court. good breakfast. excellent location for exploring Ferrara. Free bike use. Quiet and large room to the inner court.

Stayed in September 2023

smelly room facing the inner court yard, so I didn't even open the window because it was hot and sticky outside.

typical italian breakfast with little choice of regular food, but GREAT SELECTION OF SWEETS!

Stayed in September 2023

Location

Stayed in August 2023

I have no complaints. The city was extraordinary. The friendly people. Good restaurants

Good breakfast. Incredible location, close to everything. Friendly and efficient staff.

Stayed in August 2023

I always stay at the Europa when I'm in the Ferrara. I like the kindness of the staff, rooms are big and comfortable. No noise and I can work from there with no issues. The breakfast is great. Many thanks again.

Stayed in August 2023

Parking was extra, but I could easily find a space close to the hotel within the blue lines (3€/24h)

Breakfast was nice, the rooms a bit stuffy perhaps, but appropriate, location was great and the staff very kind.

Stayed in August 2023

Nothing really.

Clean, spacious, and historic hotel located in the heart of the old city of Ferrara and close to all sights and amenities. Rooms were cleaned every day and the buffet breakfast was excellent.

Stayed in July 2023

My room was quite small and without windows

Very good position; breakfast was excellent; staff friendly and helpful; room overall cleaned.

Stayed in July 2023

AC seemed to make the room more stuffy and remote did not work. On my first morning there was no coffee order taken at breakfast.

Location was excellent, bathroom well sized, spotlessly clean. Breakfast generous, and soundproofing very good. I would certainly stay here again.

Stayed in July 2023

The staff was talking seriously loudly outside the rooms the whole morning.

Good location, very clean

Stayed in June 2023