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  5. Reviews of Hotel Esperia

Reviews of Hotel Esperia 3 stars

Via Val Cismon 1, 16167 Genova, Italy

#32 of 92 hotels in Genova

Guests' Choice

Review score

Based on 189 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 11 September 2024

    9.0
    Welcoming and Relaxing.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    The location, beside the Ligurian Sea and next door to the train station. A small friendly and efficient hotel. Tastefully decorated and exceptionally clean. Helpful, friendly staff and good food available three times a day( breakfast included in the price). A three course evening meal for 28 euros. Comfortable bed, room cleaned every day. I requested a sea view room, stunning views!

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Ideal place for a stay in Nervi
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Very narrow entrance for cars

    Good location and lovely shaded terrace

    Stayed in September 2024

  • Reviewed: 5 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No complementary water inside and outside. You should buy water in the restaurant. No tissue in the room.

    Near a train station, good air-conditioned, very quiet.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Exclusive experience for an affordable price.
    • Leisure trip
    • People with friends
    • Standard Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very good airconditioning throughout the hotel. The lady at the reception had a genuine smile and was very helpful. Really felt like an exclusive experience, but then for a reasonable price. Just 200mtr from the beech (promenade). Couldn’t be in a better location. Will be my place te go for any visit to that region.

    Stayed in September 2024

  • Reviewed: 28 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Friendly

    Stayed in August 2024

  • Reviewed: 27 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom photos were not from the same room. Our bathroom was really old and there is a must to have a renovation. The closest beach, where pets are allowed is around 45km from the hotel. There is not much place to take a dog for a walk - there is no grass at all. Even in main street, where I took my dog for walk, because I did not want my dog to piss on hotel's corners. Main street really stinks from dogs piss. :) Parking is free at the hotel, but extremely narrow. We have Tesla model Y. The room had air condition. AC is in front of the bed and it has a very shaky plastic shade, so You do not get cold air directly to the face. It is really loud. We had a dinner at the hotel. Reception is asking You everyday if you will have it. It has a fixed price (28e per person), but only for a food. Everything else You take is extra (water and wine) and we did not see a meniu for the drinks. Just a price at the check out.

    It is free to stay with your pet. Extremely friendly reception, very helpful and pet loving people - we were allowed to have breakfast together with our dog outside in the terrace. :) Location is really nice and good, if you stay without pets. Free parking for car.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Single Room with Balcony
    • Stayed 5 nights

    n/a

    good

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    It’s a holiday pearl!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful house next to sea and a rocky cost. There is a pool nearby or you can swim in a sea. I loved waking up with a smell of freshly baked croissants! Beautiful experience!

    Stayed in August 2024

  • Reviewed: 11 July 2024

    8.0
    Great hotel with good breakfasts, location and view
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    - no place for drying clothes - no meals in the room policy, no fridge in the room

    - location (very close to the sea and train station) - excellent air conditioning - friendly personal - window view, balcony

    Stayed in July 2024

  • Reviewed: 5 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights

    No drinking water in the room. Some rooms are quite tiny. It can be a bit uncomfortable, if you are not a solo-travaller and carry many luggage with you.

    Helpful staff. Private parking. Good location near the tranis station.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    9.0
    Paradise :)
    • Leisure trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There could be lactose-free yogurt option for breakfast.

    Location is perfect, you could not wish for more. The area is quiet, birds sing beautifully! Not fancy, but very clean and well thought-out and cosy hotel. Breakfast was continental (no hot food), but rather good.

    Stayed in June 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Business trip
    • Group
    • Comfort Double Room or Twin Room with Balcony
    • Stayed 2 nights

    Fantastic location and superb breakfast.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Close to train station. Near the water
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 1 night

    Near the train station. Walk out of the train station, look to the right, and it's up a small hill. Beautiful view from my room. I could see the water from my room. The breakfast was good with a large selection. Staff were friendly. The room was comfortable and clean. The hotel was larger than I expected. It had an elevator. It was close to the water (train was between hotel and water, but I didn't hear the train). The town had a nice promenade to walk on. Close to restaurants.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Convenient, comfortable and relaxing stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was small

    Location was excellent for promenade walk, train station and centre. Helpful staff on arrival and friendly throughout our stay. Much better staying here than in Genoa centre!

    Stayed in May 2024

  • Reviewed: 28 April 2024

    9.0
    Great location, a short hop from the beautiful passeggiata
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 11 nights

    Breakfast was a little repetitive...but we were there for 11 days! And we will certainly go back!

    The location in Nervi is superb - right in front of the train station (a great way to get around in this part of Italy) with views of the Mediterranean. The hotel is spotlessly clean and all staff are bright and friendly.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good but get rid of the night receptionist.
    • Business trip
    • Group
    • Standard Double or Twin Room with Balcony
    • Stayed 5 nights

    I am really sorry to say that the overall good impression was dented by the individual serving night shifts in the reception -simply put, one of the most rude and unpleasant person we met. If handing room keys, helping to store luggage, being respectful to guests and explain regulations in a courteous way is not your cup of tea you should not work in the hospitality industry. We got the impression this person was forced to work here against their will.

    Location was excellent, rooms were clean and functional. Breakfast was very nice and abundant (for Italian Standards). Service was also good with attentive and helpful personnel apart from the night shift receptionist.

    Stayed in March 2024

  • Reviewed: 20 April 2024

    8.0
    Family run, comfortable and good value with helpful staff - our dog was allowed too!
    • Leisure trip
    • Couple
    • Comfort Double Room or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The parking is a little challenging

    Pleasant and very convenient area

    Stayed in March 2024

  • Reviewed: 19 April 2024

    8.0
    Lovely we really enjoyed it and a great breakfast
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was very small with little shelving for wash bags

    Lovely friendly staff in a great location as railway station two minutes away giving easy access to Genoa but in a peaceful location

    Stayed in April 2024

  • Reviewed: 5 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 1 night

    Small room

    Location and Breakfast

    Stayed in February 2024

  • Reviewed: 5 November 2023

    9.0
    Great hotel, great location
    • Leisure trip
    • People with friends
    • Comfort Double or Twin Room with Extra Bed with balcony
    • Stayed 2 nights
    • Submitted via mobile

    Only thing was the beds were super hard, everything else was fab

    The location was great and the hotel lovely. We were lucky as had a balcony with a beautiful view toward the ocean. The staff were friendly and the breakfast was excellent I thought. I had let them know I was gluten free and both mornings there was a gf basket waiting for me which was excellent as for those who are gf you know the deal of eating little from buffets.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    9.0
    Great hotel & location.
    • Leisure trip
    • People with friends
    • Comfort Double Room or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The lush surroundings were beautiful.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    7.0
    Nice hotel with a few flaws.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Extra Bed with balcony
    • Stayed 7 nights
    • Submitted via mobile

    The mattress was the worst I have ever slept in. Springs were sticking out and it was hard. Might be okay for a couple of nights, but after seven nights I had a sore back. At breakfast I had a hard time every morning to get a second cappuccino, I either received it very reluctantly or my request was ignored completely. Dinner had to be booked at breakfast or you had to eat elsewhere. Every time you leave you have to give reception your room key, they insist on it. There were always lots of people staying at the hotel, so if you don’t mind the things I just mentioned above, it is a nice hotel for the money you pay.

    Great location, just a few steps from the train station. Property was clean and well maintained.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    Location and views
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room with Extra Bed with balcony
    • Stayed 2 nights
    • Submitted via mobile

    Location in di Nervi, beautiful manicured gardens and view of the sea from room

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There was no blanket, we used bedsheets and the thick cover. The shower head has mold, and we missed a minibar.

    Wonderful view to the sea, amazing and helpful staff, beautiful place for breakfast, nice shower. It is so close to the train station and also to the sea.

    Stayed in September 2023

Showing 1 – 25

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