Killer stairs. could have liked small lamp in room. Hook in bathroom and shelf? in shower, No staff available from 8pm to 8am

comfortable bed with nice linens, staff helpful. Brand new small bathroom. Actually everything in room was very new.

Stayed in June 2024

none

The location is good; walking distance to a lot of top attractions in Florence. The staff were very nice and accommodating. The place was very clean. It looked like they did some remodeling to the room and bathroom.

Stayed in May 2024

The noise cancellation is horrible. You could hear everything

The staff Is eccellent and the location is perfect for exploring, everything is close by

Stayed in May 2024

great location

Stayed in May 2024

The alley to get to the hotel and the first stairs

The hotel is located in an alley that you can´t expect much, but the staff is friendly and the rooms is renovated as it is the bathroom. Confortable and good location

Stayed in April 2024

No elevator, good for travelers w light baggage.

Proximity to attractions. Receptive hotel staff.

Stayed in May 2024

Room was outdated in comparison to photos advertised and quite small.

Amazing location, friendly staff.

Stayed in March 2024

.

Great location - very helpful staff

Stayed in April 2024

Broken toilet, bad kettle, noisy other residents

Aldo was friendly and very helpful throughout the stay.

Stayed in April 2024

Should have a net over the window as it’s warm and we needed the window open, which caused a lot of mosquitoes to get in and bite. Should also consider adding some more lights? Either bed lamps or anything. Now it just had one big lamp which was annoying at nighttime.

The place was nice, clean, and had a newly renovated bathroom which was really nice. The staff was very friendly and allowed us to store our luggage even though we arrived 4 hours before check-in.

Stayed in March 2024

Location wise was very good, although needs improvement on facilities such as bathroom but, if was clean. The staff named Egle was really helpful and kind enough to assist us with our luggage

Stayed in March 2024

The room was old and the bathroom was really small.

Gentlemans in the Reception were really helpfull and kind. Hotel location is perfect.

Stayed in March 2024

Very cramped space, not a lot of room in the bathroom.

It was in a really central location. The room was quite small, but it served its purpose as a place to sleep. No elevator, but the walk up was not bad with carry-on luggage.

Stayed in March 2024

If mobility is a problem this is not an ideal hotel. quite a few steps to walk up, but you kind of expect in an old building. the bed also had a strange orientation, but not a big deal.

Well located to the tourist area and the train station. Reception was more the welcoming. if you are a smoker there was a private terrace.

Stayed in March 2024

There is no elevator, and the stairs are high

The room is clean and tidy, and the hotel is in a good place

Stayed in February 2024

the entrance was off an alley way,

location was excellent. very central in Florence, all the main attractions are nearby.

Stayed in March 2024

not enough hot water to wash your hair or take a shower

Really nice location, close to the main sightseeing spots

Stayed in February 2024

The need for bathroom renovations, particularly for the shower, suggests potential issues with cleanliness or outdated facilities. This can affect the overall satisfaction of guests.

The biggest advantage of the hotel is its location and an easy access to the main attractions of Florence. The biggest minus is that it doesn't have an elevator and you need to carry on the huge luggage with you. The staff is friendly and helpful.

Stayed in January 2024

As a student, i booked this hotel with my friend and the room is quite small, the baggages were all over the place we could not walk inside the room.

The location was 10/10. Very central. The staff was very helpful when checking in and out,Ingele from the reception helped us with the baggages. I would recommend for a short stay.

Stayed in January 2024

There was not enough hot water for all and a few mosquitos..

Location

Stayed in January 2024

There is supposed to be free breakfast. I didn't see it out, but I also didn't ask, so I am not 100% sure. But that's on me. Also, there was some minor maintenance issues, but I understand the building is older and this was not an expensive stay. I highly recommend this hotel.

Great locations, friendly staff, and the room was much larger than expected. This place is very clean and accommodating. The hotel is conveniently located between the train station Florence Santa Novella and the other main attractions.

Stayed in November 2023

Super thin walls. Was woken up twice by the lady next door having some fun… Bathroom very old.

Great location and okay room. Friendly staff.

Stayed in November 2023

The light is broken, it’s not good

Stayed in October 2023

No elevator.

Plenty of space for 3 people. Large bathroom. A/C. Quiet.

Stayed in October 2023