Very small room and bathroom.

Friendly staff, decent breakfast, great location.

Stayed in September 2023

On our first night we went to the restaurant, it was absolutely the worst meal we had in a month in Italy. Some food was served to us still frozen, the service was awful. There was another couple of tables of Italians who arrived after us and were waited on hand and foot, given bread, drinks, their food was out straight away. We arrived at 7, we were finally given still frozen food at 9. We had travelled all day, the children (6 and 7 years old) were starving. It was heartbreaking to be treated like this. In the end we complained, they said we pay nothing which is fortunate because there’s no way we would have paid for any food. They were super apologetic the next day which we were grateful for but at the time I just wanted to cry. There was some young lads with excellent English, they were all friendly especially to the kids. However, there was an older man who worked by the pool, I think he tried to make it intolerable for us to be there. He shushed the children (I am quite capable of shushing my own kids and all they were doing at that particular moment was laughing!) He’s moody, he likes sitting in his little hut and watching stuff on his phone, or chatting to the Italians. He has no tolerance for an English family with children! Also, we took our room towels to the pool every day. The first day I accidentally only bought 2, so gave them to the kids and tried to dry myself off in the sun! Never mind, my fault. But then on the last day I realised he had a whole stash of towels to give out!! Not once did he offer me a towel! Finally, we are easy guests, we aren’t worried about having our room cleaned, we only do it when we need clean towels. One day cleaners took the dirty towels and didn’t replace them. We had to go and ask for towels. The guy on reception said there was a problem with the laundry and found us 2 towels, even though there was 4 of us. It would have been so handy at this point to know there were towels by the pool!!

We experienced some ups and downs at this property, Vico Equense is a cute place with lovely views. It’s easy to go into sorrento for the day. The walk down from town is ok, as long as you have good shoes on. My kids loved the pool, that’s why we booked this hotel. There is a beach nearby but it was very overcrowded and you have to pay for a lounger. The rooms are nice but quite small, there’s nowhere to hang swimming costumes and towels to dry. We were in Italy for a month and we stayed here for 5 nights towards the end of the trip so we had reasonable sized backpacks which made the room feel small straight away. We asked if we could get a balcony and half way through our stay we were able to change rooms which was great, it made a big difference to us. The staff were mostly friendly. The free shuttle to the station is completely invaluable and we used it a lot. When we had problems some of the staff tried hard to resolve them. The breakfast was good, a large selection. Overall we had a great time, we didn’t want to let a few things ruin our trip so we had a very forgiving attitude.

Stayed in August 2023

The staff at this hotel were always ready to help and offered travel solutions and advice on anything we asked for. Good and varied choice of breakfast and even their own restaurant was very tasty. Hotel is located few metres from the sea front which offers more restuarants, beaches,, ferry quay and a good walk. Their scheduled shuttle to the main bus and train station is an added bonus to the stay. Would recommend Hotel Eden Bleu anytime :)

Stayed in July 2023

Breakfast was fairly average

Staff were very friendly, nice pool and location decent as very close to the marina which has nice restaurants and views.

Stayed in June 2023

The hotel was by the harbor which was good for ferry service. There were a few nice restaurants at the harbor, which the hotel help secure a reservation for. It was a cab ride into town, but the town cute and people very nice. It was a cab ride to the train, but easy to get trains to other cities.

The staff at the hotel was beyond helpful. They could not do enough to make your stay more enjoyable.

Stayed in October 2022

Unfortunately the internet was not really good, which is hard if you have to work while traveling.

Josie from reception was delightful! Extremely helpful, pleasure to deal with.

Stayed in September 2022

Hard beds. Not well soundproofed rooms (ok with earplugs).

Great pool! Easy free parking. Friendly staff helped us with boat trip to Capri. Great location near resturants, beach and harbour.

Stayed in September 2022

Only downfall was getting into vico equense it's only about a 10 minute walk but up lots and lots of steps

The staff were very friendly, pool area was lovely and our room and outdoor area was so clean and spacious

Stayed in September 2022

Breakfast was very good, served in the breakfast room each morning. Location was excellent situated next to the marina and the swimming pool was ideal for our kids to play in.

Stayed in August 2022

i would have loved fhe pool to be larger.

the surroundings, the breakfast and the friendly and helpful staff.

Stayed in August 2022

loved the pool and the reception staff.

Stayed in August 2022

Wifi is very poor and slow. Average breakfast.

Very helpful staff. Good information about tourist attractions. Location!

Stayed in July 2022

we didn’t have internet connection in the room.

location is good. food is okay. hospitality is good.

Stayed in July 2022

The bath towels were wet even after a day, there were no heatings to dry them.

Almost everything perfect.

Stayed in May 2022

The internet "worked" 0 % at any time of the day.

Stayed in April 2022

We didn't use the pool because it was very small and too chlorinated. The triple room has perfect size but the double room was quite small.

The location of the hotel is very good, close to the beach and restaurants. The rooms are well-equipped and clean with nice furniture. The staff is very kind and helpful.

Stayed in August 2021

We simply could not fault anything about the property!

The facilities, location and supporting staff were exceptional. Staff in all areas like the front desk, breakfast service and pool / bar areas went above and beyond each day. Another awesome feature was top speed wifi throughout the entire premises no issues with connection at all. Special thanks to the front desk for assisting with transport options on departure.

Stayed in June 2024

Eden Bleu was spotless, the breakfast was amazing, and all the staff were extremely kind, friendly, and helpful. We loved our stay there. The staff looked after us so well.

Stayed in June 2024

The shower's doors didn't close properly

Clean room, beautiful location, friendly and polite staff, quiet area

Stayed in June 2024

no airconditioning

The staff were very friendly and helpful. Really nice breakfast options and possible to sit outside and have breakfast. It has a nice swimming pool with good view and peaceful environment. The room had a terrace with good sunlight during the day.

Stayed in May 2024

Difficult to walk to a station if you have no car

Beautifully clean

Stayed in May 2024

The location is perfect, just near a free entrance amazing beach. The staff was very kind . The room was comfortable, and the breakfast was nice. We had a wonderful vacation.

Stayed in September 2023

Only thing I'd advise is to try and get a room with a balcony. This made it a lot easier to dry wet beach towels and bathers. But other than that, I can't fault the hotel. Nothing to do with the hotel, but I wich I'd rented a car. One way in a taxi to the airport was £150. A car was about £140 for the week so it would have been cheaper to get a car and leave it at the hotel. I was put off hiring a car as one review said it was a small windy road down to the hotel. In my opinion, it was windy, but not small, or difficult to drive.

This is a lovely, small, family run hotel. The staff could not have been any more lovely or helpful. We had an issue in our first room and they changed us as soon as they could and did everything possible to make the one night we did stay in there more comfortable. Breakfast is a varied continental breakfast, fairly standard for a European hotel and constantly topped up. They even make individual machine coffees if requested. The pool is lovely and we never met more than one other family there so pretty much had our own space the whole time. There is a hotel shuttle to and from the closest train station which is incredibly helpful. There are set times, but if there were no other people using it, they were incredibly flexible and ran us up and down at times that suited us. The train is super easy to use and goes to all of the coastal towns, Pompei, Herculaneum, Vesuvius and Naples The beach is only a few minutes walk with boat rental and trips to Capri easily accessible. I highly recommend hiring a boat with a skipper to take you around the bays. We loved it so much, we did it twice. There are a lot of restaurants on the waterfront with gorgeous views and delicious food.

Stayed in August 2023

If there was a kettle and tea/coffee making facilities in the room.

Very clean rooms, central to the harbour. Great choice of breakfast

Stayed in July 2023