There were no AC, the sewer in the shower was logged and even though the hotel staff promised to fix it, they did not fix it. Due to this, it was extremely uncomfortable to use the shower.

There was a fridge, a big comfortable bed and a balcony. There was free parking available, breakfast included scrambled eggs, bacon and small bits of sausages, which was nice.

Stayed in August 2024

Nothing

Great breakfast! Good location & free parking.

Stayed in June 2024

Great location for Strlvio Pass. Secure underground car park.

Stayed in June 2024

Either a leaking pipe or drain in the outer wall was dripping away making a constant dripping noise. Probably wouldn't bother most people but I'm a very light sleeper. WiFi was hit and miss.

Good location with brilliant safe underground parking for our motorbike. Great breakfast with lots to choose from and a very spacious room. Great location for the Stelvio Pass

Stayed in June 2024

Great location and good value for the money.

Stayed in June 2024

This hotel was perfect for a short trip to Bormio. The staff were very helpful catering to our needs. They even supplied an early breakfast for their guests participating in the cycling event. Many thanks.

Stayed in June 2024

old furniture and bathroom

amazing breakfast

Stayed in February 2024

The breakfast was amazing! The staff was really friendly and polite!

Stayed in March 2024

Parking limited

Location and breakfast

Stayed in February 2024

The hotel,is a old location without any new updates , the price is higher for his quality, staff was ok .

The charger for porsche :)

Stayed in February 2024

This hotel is not good for animal activists like us. They have real preserved animals on display all over the hotel. No water provided in the rooms, and when we requested water, they asked us to buy from the vending machine. Surely, this is not a 4-star service. I am not impressed with the quality of the room, and it needs some renovation. No coffee/tea in the room or a handy coffee machine.

Spacious room for 3 to sleep in it. We could see the mountains from our rooftop room. There is an old type with an electric oven, but we didn't use it. The bed was firm, but we slept comfortably. Breakfast was great! The hotel had a spa, but we didn't use it. It was not included in our hotel price. To include it, it was €15 extra per person. They gave us a small packet of complimentary biscuits before leaving as a thank you for our stay

Stayed in December 2023

Non c’era l’acqua in camera

Centrale staff e reception

Stayed in November 2023

Staff were miserable

Position good

Stayed in September 2023

It was summer and it was so hot at night that we couldn't sleep. The room was in the attic.

We got free garage for our motorbikes. Nice location in the center.

Stayed in July 2023

There was no drinking water provided in the room. We did not find vending machine inside the hotel either. The room needs some maintenance. The kitchen door fell off. Bed was not comfortable. We had problem sleeping with the pillows provided

Breakfast was very good, staff was friendly Parking was easy to find in the street, even though hotel parking was full.

Stayed in July 2023

Because of the storm at home we had to go home one day earlier and the staff didn't understand situation, so we had to pay 4 nights instead of three. They didn't want to understant the situation.

Nice, clean hotel, beautiful rooms, good location.

Stayed in July 2023

Sauna and relax

Stayed in July 2023

Not much.

Great place. Comfortable, clean, well positioned for the town . Breakfast was great. Staff very helpful

Stayed in June 2023

The breakfast was a bit too plain with no vegetables and mainly consisted of sweets. The ski room is not practical at all. At the first two nights we got a room at the top floor, an attic, really limited an worse then described when we booked, not fancy at all. We asked to change room to a one as described and only after 2 days we go it. The new room was excellent, although the mattress could be better.

The hotel room was really nice and convenient with a balcony over looking at the mountains. Everything was very clean and the staff were friendly and helpful. The spa is nice.

Stayed in March 2023

Too complicated procedure to go to the room after skiing as you cannot enter via main entrance to reception with ski boots to get your key.

very nice location, very close to city center and shuttle stop to the lift station.

Stayed in January 2023

Nothing really

The room Hotel close to center Kind staff

Stayed in August 2022

That we only had one night!!!!!

Was really great in every way. Lovely staff, super accommodating and utterly reasonable. Perfect location.

Stayed in July 2022

They can put some fly burners lamps in some of hotel area like breakfast room. There is lot of flies in summer.

Perfect location, 5 minutes walking distance too all restaurants bakery, cofeterias, ice cream shop.. etc. Bigest super market 100meters from the hotel. Nice view from the balcony to Bormio downhill ski track. Very good breakfast and coffee machines making perfect coffee. Staff in the hotel very professional and polite, specially receptionist Elisa. Easy free parking lot in the Hotel. You don't bother with anything, they are well organized, perfect place for vacation and fun. Bormio thermal bath is on 7minutes walking distance.

Stayed in July 2022

The breakfast was very average, no decent coffee and the staff seemed somewhat grumpy. There were no tea / coffee facilities in the rooms.

Hotel Cristallo was comfortable and reasonable, but just a bit short of value for money at their price point.

Stayed in May 2022