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Reviews of Mercure Milano Agrate Brianza 4 stars

Via Cardano 2, 20864 Agrate Brianza, Italy

#2 of 5 hotels in Agrate Brianza

Guests' Choice

Review score

Based on 357 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.0

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.4

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Showing 76 – 100

  • Reviewed: 6 June 2022

    8.0
    Good for price value and close to Monza and Milano if you have a car.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights

    Surprisingly for an Italian way the breakfast didn't have too many available choices and wasn't as good as it is shown in the pictures. On the first couple of days, I went down for breakfast and when I got there some items were finished, I when asked the staff to bring them, they told us because it was 30mins to finish the breakfast, they will not bring more. (for example fruit salad, scrambled eggs, strawberry yoghurt, etc). Toasted bread is not available in the room, you need to ask the staff to bring you the right amount of toasted bread, as well the coffee. The sauna is not as hot as expected for a real sauna. The staff could be more smiley as Ali (he is the face and definitely he made our staff real pleasant since the first minute. thank you Ali for All) The TV was a nightmare to set and find anything in English. Only on the 2nd day, I finally manage to find the right settings and change it (luckily I speak Italian, but my partner doesn't): Advise: ask the reception at the check-in to make sure they give you a TV set in English. The shower head couldn't stay still, so we had to grab it at all times while taking a shower, which makes it less relaxing if you need a relaxing shower after a busy day

    The hotel is good located and close to the Monza circuit. The Gym looks small but is fully equipped with everything you need. The decoration is also very nice and the lobby a nice place to be. The room has the right size and the bed is very comfortable. Room decoration is also nice. Ali was probably the best of all our stay! Really really nice and friendly welcoming, check-in and customer service. We arrived late due to some issues with the rental car, besides that, it was raining dogs and cats and he just simply made our first moments incredible that we actually forgot about the nightmare until we got to the Hotel. I travel for more than 20 years and I am already a Genious 3 at booking.com and I have to say...the best welcoming time I ever had even compared to a 5* hotel. Every time we got into the Hotel, he was very welcoming and always smiling. Thank you Ali for making our time amazing and keeping it like that, because you stand out from the crowd and make the guess experience way more valuable than the price of the stay.

    Stayed in May 2022

  • Reviewed: 19 May 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    The restaurant has few choices

    Stayed in May 2022

  • Reviewed: 15 May 2022

    8.0
    It’s OK
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The BIGGEST drawback regards the location. It’s far from Milan center, it’s definitely not suitable for person who travel by public transports. But if you own a car and you want to travel to Bergamo or Como or some places around, it is OK. Since it’s in a separate region, you may find it difficult for finding somewhere to eat. A minor disadvantage is you have to ask for bathroom stuffs such as toothpaste or toothbrush (of course for free) but they are not prepared in your bathroom.

    The facilities are perfect: large, clean room, which may fit for 5 people (but the maximum number of people allowed/ room is 4 I guess?). The staffs were friendly though we reached the hotel late at night (11 pm). They did support a lit when I had questions and my sister came late (the next morning)

    Stayed in April 2022

  • Reviewed: 14 April 2022

    9.0
    Good business hotel
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is located with 5 minutes walking distance from our Office. However, This part of Agrate Brianza is not really the place to be

    Stayed in April 2022

  • Reviewed: 3 April 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Economy Double Room - Disability Access
    • Stayed 1 night

    Location

    Price

    Stayed in March 2022

  • Reviewed: 30 March 2022

    9.0
    1 night stay
    • Leisure trip
    • Group
    • Executive Room
    • Stayed 1 night

    For our staying everything was OK.

    Nice place, big room, clean. We stayed there 1 night. Recommend!

    Stayed in January 2022

  • Reviewed: 20 March 2022

    9.0
    Value !!! :)
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    - Pillows (very small pillows for such a nice; comfortable; big bed; i had little pain in my neck in the morning because of that)

    + Breakfast (very good and tasty - scrambled eggs; bacon; vegetables; rice; a lot of croissants and small doughnuts; delicious pancakes with maple syrup) + Big parking infron of the hotel + Clean rooms + Very friendly staff + Quiet area

    Stayed in March 2022

  • Reviewed: 5 March 2022

    9.0
    brilliant hotel .. will be back!
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 7 nights
    • Submitted via mobile

    immaculately clean, comfortable rooms, fantastic bed and a fab breakfast

    Stayed in March 2022

  • Reviewed: 5 February 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Double Room - Disability Access
    • Stayed 1 night

    Weak water pressure from shower and sink, no clear info about parking, , no kettle in the room (even if it was advertised)

    Quietness, ample room, decent breakfast, ok price

    Stayed in February 2022

  • Reviewed: 27 January 2022

    7.0
    Good
    • With a pet
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 1 night

    Very basic amenities. The restaurant was closed exceptionally due to holiday closure, but there was no communication from the hotel beforehand, and we only found out on arrival. We chose the hotel taking the easy access to food and drinks into consideration, so we feel mis-sold the room. The hotel is really in the middle of the nowhere so not easy to find alternatives at the last minute.

    The room was clean and good enough for an overnight stay

    Stayed in January 2022

  • Reviewed: 2 January 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night

    Location is in a office park - during the holiday period it felt like a ghost town. Unfortunately, it was very loud in the room due to other people throwing parties in their rooms and no interference from the hotel staff (it was new year, but nonetheless)

    Spotlessly clean hotel with big rooms, friendly staff and a good selection at breakfast.

    Stayed in January 2022

  • Reviewed: 30 December 2021

    7.0
    Good
    • Business trip
    • Group
    • Standard Room
    • Stayed 2 nights

    NA

    For the purpose of business travel for 2 nights - Very Good. We had a flight early morning, so we asked for breakfast box and it was OK.

    Stayed in December 2021

  • Reviewed: 15 November 2021

    7.0
    Friendly Staff, clean hotel but not very comfortable.
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 2 nights

    The beds were not comfortable. Our handsoap dispenser was empty even after room service it was not filled up. The shower gel seemed to be watered down. At the breakfast buffet eggs and bacon were cold even when we came there at 7 am (first ones, right after they opened)

    The staff was extremely friendly. We liked the size of the room and the fact that the living space was separated from the bedroom. The breakfast selection was decent and the area was very clean. We loved the fact, that the staff was serving the food, vs everyone digging into it.

    Stayed in November 2021

  • Reviewed: 29 October 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Rude staff, few breakfast options. There are tolls you have to pay every time you go by car to Milan

    Stayed in October 2021

  • Reviewed: 24 October 2021

    9.0
    Ali is the KING. Bravo Ali
    • Business trip
    • People with friends
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Ali

    Stayed in October 2021

  • Reviewed: 9 October 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 1 night
    • Submitted via mobile

    the breakfast cood have been a bit more diverse but considering the low price I would say it was OK

    we only stayed one night while travelling but the hotel is a very good deal for the price. Personel was helpful and the room was clean. I will keep this hotel on the list for when I take another flight from Milano.

    Stayed in October 2021

  • Reviewed: 1 October 2021

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was extremely friendly and welcoming.

    Stayed in October 2021

  • Reviewed: 14 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 2 nights

    Ventillation in bathroom did not work. Generally, the room may need a renovation in the near futture if they would like to keep the IBISS standards

    room size, bed, staff, price/value ratio -- generally the IBISS quality, as expected

    Stayed in September 2021

  • Reviewed: 20 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 1 night
    • Submitted via mobile

    If you are looking for interesting surroundings this is not the place as it is in a lonely business park. BUT lots of free parking and if you‘re just passing through it is a great choice.

    It’s close to the highway, clean, has comfortable beds and the staff is helpful and very friendly. There’s a good breakfast and a restaurant open in the evening with decent food - this is nice because there is absolutely nothing around the hotel.

    Stayed in July 2021

  • Reviewed: 26 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 3 nights
    • Submitted via mobile

    the breakfast was not good at all. we werent allowed to take the breakfast ourselves, and that was annoying.

    Stayed in July 2021

  • Reviewed: 21 June 2024

    10
    Super !
    • Leisure trip
    • Family with young children
    • Economy Double Room - Disability Access
    • Stayed 2 nights

    comfy beds and clean hotel; stuff helpfull and friendly to talk to.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    It was so cold and they didn’t give me any option to heat the room. I got flu for days

    Stayed in May 2024

  • Reviewed: 12 June 2024

    4.0
    Not as expected
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 2 nights
    • Submitted via mobile

    There were mosquitoes in the room so we all got some mosquitoe bites. The breakfast was terrible. One thing the can be good in italy is food. but there was no coffee machine, they had some capsules that tasted ugly. the juice was just sugar and color.

    The location was great and was somehow clean. The room (apartments) was big and comfortable for the family

    Stayed in June 2024

  • Reviewed: 18 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Super comfortable clean and perfect

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    Very comfortable and convenient
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 3 nights
    • Submitted via mobile

    Spacious and clean room, very comfortable bed. Tasty breakfast. The hotel is perfectly located for a trip by car in North Italy.

    Stayed in February 2024

Showing 76 – 100

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