Nothing

Atmosphere

Stayed in September 2024

The only problem we had was an ant issue. The last 2 nights, I had several crawling on me while I was sleeping. We couldn't have any drinks or snacks in the room because one crumb would send tons of them into the room.

Excellent staff. Kind and fun.

Stayed in September 2024

You need a car or just accept you won’t leave the castle (which isn’t the end of the world) or just get taxis like us to places.

The location is lovely. Beautiful gardens and private beach. The staff are also highly attentive and kind.

Stayed in September 2024

It is hard to find faults in this property but perhaps the only thing was that breakfast room was inside and it gets hot in there.

Best pool ever, children really loved it. The gardens are very well maintained and beautiful! Good breakfast and coffee. Big size property so it almost felt like we were the only ones there.

Stayed in August 2024

Couldn’t understand why we received a bottle of water when we checked in but never again. Most hotels would leave water.

Beautiful setting. Peaceful and serene. Delicious breakfast.

Stayed in August 2024

Bedrooms perhaps could do with updating. Better bed and shower.

Rustic, beautiful and lovely staff

Stayed in August 2024

Service could be a little better in terms of attention to detail eg pool bar often did not have ice and dirty plate left in room for two days.

Gorgeous pool area, bar and grounds. Room was big and very comfortable bed. There is a big difference in rooms, some not updated yet so fully investigate options. We had an older style but saw the new ones for £50 a night more, and had we had known the extreme difference, would have defo forked out the extra...next time!

Stayed in August 2024

The actual location is too far from the nearest town where you can take advantage of the bars and restaurants.

Amazing place with beautiful gardens and great proximity to the sea

Stayed in June 2024

You need a car or taxi to go around A little on the expensive side side for taxi and meals

The property is one of a kind it’s not everyday that you can say you stayed in a castle. The staff Claudio and Flavia were very attentive and always happy to help. Daniel our driver was fantastic and even helped us do some ancestry research. All in all an exceptional stay

Stayed in June 2024

Most beautiful gardens, pool and old buildings

Stayed in June 2024

Nothing!

The most beautiful Castello in the most beautiful setting!

Stayed in June 2024

Nothing.

The property is in beautiful laid out gardens and very peaceful . Each room has its own entrance and small outdoor space and it is the perfect place to relax and unwind. All the staff are very friendly and helpful, from receptionists, to the barmen, the spa staff to the waitering staff, even the pool man makes an effort to make you feel at home. It makes a great getaway of tranquility. Easy to find too.

Stayed in May 2024

the toilet and shower is not in proper use lot of draining water leak in to the room and not good ventilation system for smell

the restaurant for breakfast is really good variety choices of food

Stayed in April 2024

No regular public transport nearby

Lots of space, peace and exceptionally helpful staff!

Stayed in March 2024

Beach that is close isn't great and didn't have sunbeds from September. Need a car to travel around as the resort is in quite a remote area.

Lovely pool area and close to the beach. Restaurant was exceptional and breakfast each morning was amazing. The smell of the whole hotel was lovely. Lovely cocktail and wine bar.

Stayed in October 2023

Calatabiano itself and surrounding

Beautiful Decor of the hotel Deluxe Suite decor, big bathroom, big terasse Excellent dining and coctail bar, fine dining dinner Great Choice of excellent wines Combination of a la carte and buffet breakfast Pool is perfect, Garden is amazing View of snow-covered Etna The staff is also excellent, also Laszlo,the property boss( He is a dog)

Stayed in November 2023

Their should be more actually access to the original castle - even a tour or some other features open other than just the reception. Rooms are ok but need to upgrade things like a coffee machine for such a luxurious establishment.

We loved the castle and the grounds; it's incredibly beautiful but as it was the last day of operation things like the spa and pool were not really operational. Some of the staff were really friendly and kind and some were already disengaged. The food unique and exceptionally tasty and the wine bar was very pretty.

Stayed in November 2023

The beach, admittedly end if season visit but it is shingle and did not have shoes(my fault) Dinner was good but limited menu and trying too hard on fine dining front.

Charming, beautiful castle, great gardens and fabulous pool. Staff could not be more helpful. Lovely breakfast

Stayed in September 2023

The water pressure in the shower could have been stronger and the balcony furniture could be new or more comfortable, but this is really nit picking, the place is wonderful!

A beautiful place! Wonderful old castle, with beautiful gardens arround it. Lovely swimming pool and an access to the beach. The room was large and beautifuly decorated. The breakfast was great! A large selection including a selection of omelettes and crepes.

Stayed in October 2023

Nothing

Everything

Stayed in October 2023

The only room for improvement would be that the furniture in the rooms is a tiny bit dated. It’s perfectly charming but to get the rooms to the same standard as the main building would really be the icing on the cake.

This place is a little slice of heaven, everything was amazing and so well thought through. Each little space felt so intimate and like there were just a few guests staying. There are so many original features which just make the place so charming!! The staff are super friendly and the food and drinks are delicious. The breakfast too… you must try a pistachio croissant!!

Stayed in September 2023

Some of the staff at the bars were a little curt at times.

Loved the charm of the property and all the hidden areas to relax. The breakfast was amazing and the staff there and at the front desk were very friendly.

Stayed in September 2023

It would have been a 10. But they started cutting the grass by our window around 8am and it was impossible to sleep as much as we wanted.

Place is beautiful and facilities are great

Stayed in September 2023

Very nice atmosphere. A charming old property (castle/palace) updated with all the modern comfort

Stayed in September 2023