Piazza Matteotti, 72028 Torre Santa Susanna, Italy
#3 of 10 hotels in Torre Santa Susanna
Guests' ChoiceBased on 31 B&B reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.7
Facilities
8.8
Staff
9.2
Value for money
9.1
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 August 2024
Julia
United KingdomA really very lovely building and courtyard. Supper in the courtyard was nice and the bedroom and bathroom were very attractive and spacious.
Stayed in August 2024
Reviewed: 22 July 2024
Helma
NetherlandsThe Castle! The Courtyard-Terrace. The Red Carpets all the way up to the room! The beautifully and stylish decorated Room!
Stayed in June 2024
Reviewed: 19 June 2024
D
IrelandAir conditioning cannot cool the large room, ceiling is about 6 metres. Bed a bit firm if you sleep on your side.
Nice old building in centre of town with free parking , clean and tidy
Stayed in June 2024
Reviewed: 5 June 2024
Otilia
ItalyCastello Conti Is a hidden gem in the inlands of Salento. Is places at the core of the village, 30 min driving from the sea side. Although the village is very small and not much to see, the castle in itself is very well taken care off, the staff welcoming and friendly, the amenities and rooms impeccable. We particularly loved the spacious rooms. It was such a pleasant surprise.
Stayed in June 2024
Reviewed: 31 May 2024
Andre
AustraliaNothing
Everything
Stayed in May 2024
Reviewed: 24 May 2024
Catalina
FranceShower head in bath not working properly
Easy access and parking
Stayed in May 2024
Reviewed: 12 May 2024
Wendy
NetherlandsThe city is not the most interesting but if travelling by car it is in close proximity of some nice places so not a problem for us
Kind staff, beautiful ambiance, large en clean room
Stayed in May 2024
Reviewed: 5 May 2024
Marie
Czech RepublicThe castle is beautiful, it was really nice experience to sleep in it. The wifi worked very well in my room so I could get some work done. It’s also only 30 minutes away from Brindisi if you’re taking a ferry.
Stayed in May 2024
Reviewed: 4 May 2024
Martin
GermanyEverything was perfect
The location was outstanding
Stayed in April 2024
Reviewed: 21 March 2024
Lemon
Luxembourgmattress old and hard
free parking, great location, helpful staff, spacious and clean room, warm room, historical place
Stayed in March 2024
Reviewed: 14 February 2024
Velislav
BulgariaDinner at the restoraunt can be very crowded, expeciall in the eavning. In the summer the courtyard seems to be used for the resturant, so parking woudnt be possible there.
Breakfest was very good, personal was attentive to our needs. Location is decent, but you will need a car to get around. Parking is avaliable in the courtyard. Place is very clean, bathrooms were good and clean, clean towes ware provided every day. Overall it's a very good location to roam around form in the Apulia province.
Stayed in February 2024
Reviewed: 5 November 2023
Marjanger
SloveniaThe plastic bath tub doesn't fit in old structure and it was leaking everywhere. Please replace with something more suitable and functional.
Very old building with a lot of space outside and inside. Huge rooms and huge bathroom. Excellent food.
Stayed in October 2023
Reviewed: 11 August 2023
Ester
United StatesGorgeous place and incredibly friendly owners. I will definitely return. I wish I could have stayed longer.
Stayed in August 2023
Reviewed: 21 June 2023
Mahmoud
United KingdomThe place is not like a typical hotel, it is a castle converted to a kind of hotel. It is very spacious place and very nicely decorated with high ceilings. We liked it a lot.
Stayed in June 2023
Reviewed: 7 June 2023
Veronique
United StatesA real gem. We loved every minute of our stay: wonderful setting, wonderful people, wonderful food. The castello is in a very quaint, charming village where we really enjoyed walking around. Staying at the castello felt like sleeping inside a beautiful, quiet museum: Everywhere you looked you were reminded about history and the splendor of Italy... And the rooftop jacuzzi was a pleasant surprise too.
Stayed in June 2023
Reviewed: 24 May 2023
John
United Kingdom????
absolutely everything. the room the staff the restaurant the history
Stayed in May 2023
Reviewed: 13 December 2022
Asaf
Israelthe shower
beautiful building, big room, very pleasant
Stayed in December 2022
Reviewed: 29 September 2021
Giuliana
ItalyWe bookedg the room with a jacuzzi bathtub in the bathroom. The whole feeling of the castle was very romantic and the experience very relaxing. We enjoyed the place after having had a great experince at Masseria Altemura, where we could learn a lot about wine and wine growing, and taste great wine. The jacuzzi ... marvellous!
Stayed in September 2021
Reviewed: 31 August 2023
Hendrik
NetherlandsThere was nobody at the reception to welcome us at the (informed in advance) time of arrival. The cleaning lady was the only one who gave us the key of the room. During our stay of 11 days we saw no other staff paying attention. People we recognised as managerial staff even was so miserable they did not greet their guests . In the courtyard of the hotel the main business is to serve pizza to hundreds of guests (most of them in groups celebrating something). It seems this is the real business...... The furniture in the outside courtyeard is very much deteriorated. The outside terraces were unfit for use. If one has no command of italian language he has a problem because knowledge of other languages is very poor.
Thanks only to employee Veronica the service was very much okay. She was very good in remembering our preferences for breakfast and all the time very friendly.
Stayed in August 2023
Reviewed: 18 August 2022
Cohen
Israelthe main problem is that the property is far from everything.. no English speakers at all. if you are a tourist you have nothing to do there.
Stayed in August 2022
Reviewed: 5 August 2023
Anonymous
United KingdomThe outside areas need lots of attention. There was no where to sit outside, as the sun terraces were, shabby and most of the seating was broken.
The room was lovely, and the staff were excellent, especially Maria who seemed to do everything, from breakfast to cleaning, and more. She was a excellent hostess.
Stayed in July 2023
Reviewed: 8 July 2024
Julius
LithuaniaThere are no comments available for this review
Stayed in June 2024
Reviewed: 4 June 2024
Bjorn
MaltaThere are no comments available for this review
Stayed in May 2024
Reviewed: 15 May 2024
Tatiana
NetherlandsThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
Abu Dhabi, UAE
New Brunswick, USA
Karlovy Vary, Czech Republic
Gradoli, Italy
Liptovský Ján, Slovakia
Bangkok, Thailand
Brussels, Belgium
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content