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Reviews of DEM Hotel

15 Via Venezia, Rione Monti, 00184 Rome, Italy

#562 of 948 hotels in Rome

Guests' Choice

Review score

Based on 305 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.7

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The elevator is a bit old

    Excellent location and very clean

    Stayed in September 2024

  • Reviewed: 12 September 2024

    7.0
    Double check so they don’t put you in a pathetic room.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They put us in a room with a sofa pullout which was unacceptable. Even worse the mattress was shot. I went back down to the Desk person and demanded a room with an actual bed. She called her boss and they changed us to an actual hotel room with decent bed. It was a just a hassle all around.

    Front desk lady was a very nice person.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Well located, clean and offering lots of facilities
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights

    Do not have a steamer, only iron - (Not a requirement but a nice addon)

    Close enough to the train station and surrounded with restaurants of all type and gets you to most attractions within 20min walks Comfortable bed, AC, mini fridge, large shower, toilet and bidet, free wifi Helpful staff present most part of the day, responsive to messages, quick and easy check in and out Light switch next to the bed and at the entrance for easy convinence

    Stayed in September 2024

  • Reviewed: 29 August 2024

    9.0
    Good Stay!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen is very dirty and their outside veranda. VERY! No hot water on our first night but that didn’t really bother me.

    Best location to get to see the city by foot. Safe area and it takes only 15 minutes walk to Trevi Fountain and 15-20 mins walk to Colosseo and more. Grateful to the hotel’s Front Desk ALESSANDRA . She went out and beyond just to help us with our Pick Up ,taxi around the city etc. It’s a 2* hotel but with their services at the hotel, it didn’t feel like it.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    8.0
    Super nice accommodation for short trips. It’s worth the money.
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Its in the middle of the centre and you can go to all of the famous places and spots by foot just walking around the beautiful city :)))) The ladies at the reception were super friendly, nice and helpful.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room did not have any view and was a bit dark.

    The location was great, the staff - super friendly. We walked from Termini to the hotel. Plenty of restaurants near the hotel and a bus stop just around the corner. The room was clean and the AC was working, also had a small fridge, kettle and small espresso machine. There is a small "kitchen" near the reception where is the coffee machine, also croissants, cornflakes and biscuits and a fridge with milk and beverages.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    7.0
    Good value for money, clean well equipped room
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    As explained above, but if the aircon was working I would say good value for money.

    The room we booked had an issue with the air conditioning and it was super hot on our first night, hardly slept it was so hot, we spoke to three different staff members and eventually got changed rooms to a better upgraded room which was very appreciated. So didn’t start out well but thankful for the room change. Room was clean and well equipped with a full size hairdryer. Also our first room had a round bed? Which wasn’t in the photos, not great for a tall person, maybe request a room with a normal bed. On check out the staff member let us leave out bags for the day until out flight :)

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    great place in Rome
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights

    The window has curtains that make it difficult to open the window and may come loose from its fitting. The elevator is typical of old buildings, but it works well (it only fits one person with suitcases or two people without objects)

    Hotel is close to Roma Termini train station, you can walk with suitcases without any major difficulties. The bed is comfortable and so is the bathroom. The hotel is adequately cleaned and towels are changed every day! The biggest highlight is the air conditioning, an essential item if you travel in the summer, due to the high temperatures. It is very easy to get around Rome and the hotel is close to several tourist attractions. There is also a restaurant next to the hotel that is worth it.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    The stay is good. The staffs are all nice and friendly. They were trying everything to make guests feel better and comfo
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The air-conditioner isn’t cooling much.

    I like that they provide indoor slippers

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Overall better than expected, the location is great, and staff is helpful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    In the bathroom there wasn't enough hanger to hanh your clothes or even towels. After cleaning they took some towels, but didn't replace them :)

    Amazing location. The deluxe room was great and pretty big. Bathroom was spacious and cvery clean. Old building with high ceilings and a cool old-timey tiny elevator.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    Great stay. would defintely come back!
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Staff were very friendly, very nice location and clean rooms. There is an elevator, and mini fridge in the room. Good space of shower.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Being in a apartment

    Location

    Stayed in June 2024

  • Reviewed: 9 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I found the bedroom (Simple double room) too expensive for what is has to offer and most of all the view was not the best. Apart from that, quite good.

    Staff was kind and thoughtful

    Stayed in July 2024

  • Reviewed: 30 June 2024

    8.0
    Pleasant. Good value for the price
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small shower and fridge.

    Very nice staff and perfect location.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Lovely property, great location
    • Leisure trip
    • People with friends
    • Small Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Like most apartment living, it was loud. We could hear crying babies and barking dogs from other rooms, as well as general traffic noise. This often lead to us waking up overnight. Also, better signage outside would be helpful as it was a bit difficult to locate (just look for the big wooden door).

    Perfect location, short walk to both the Trevi Fountain and Colosseum. There was a supermarket and bus stop nearby, as well as the metro train. The room was spacious, our bed was a bit hard but still ok to sleep in. The bathrooms were nice and clean, with the shower in a separate room to the toilet, and the room was cleaned during our stay where we were given fresh towels. There was great storage in the room too, but would benefit from a few extra towel hooks. The lift was helpful as we had suitcases, and the property was very secure. Would stay here again.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had difficulty sleeping at night because there was so much noise from outside.

    It was a very nice and accessible, clean accommodation in terms of location.

    Stayed in June 2024

  • Reviewed: 23 April 2024

    7.0
    Right in the heart of Rome
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bad stench coming from restaurant below or the room we had has been previously occupied by some smokers can't tell...

    Location was perfect, service was kind and helpful, free juice/milk and coffee plus some seven days like croissants if you like them, anyway it was not mentioned in the offer so it was a nice gesture..

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Outside is very noisy, but this is the center.

    Good location. Nice staff.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    A big, comfortable room in a great location. Just beware of the floors and don’t trip!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower could have used a deep clean and a bit of tlc. The floorboards were incredibly uneven and bumpy. The reception was only a metre outside the room which was a bit uncomfortable and meant we couldn’t relax fully.

    The location was fantastic, the room was bigger than expected, the bed was super large and comfortable, the air conditioning was incredibly powerful, the staff were super friendly and helpful, the soundproofing in the room was very good - there was only a very slight noise from outside when the windows were shut

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Great, would recommend
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wooden floor was very bumpy

    Very friendly staff, nice decoration, lovely dining area

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Overall a great accomodation!
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The old wooden windows are not greatly isolated, but the AC manages to keep your desired temperature.

    The property looks exactly like the pictures. The room was clean and spacious for our group of 3. The snack room was a big plus of this property, being equipped with a coffee machine, fridge, grill and all the kitchen utensils you could need for preparing breakfast or a quick snack. The reception staff were very friendly and always helpful and the housekeeping was excelent.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Perfect location for sightseeing, beautiful features in the building ie. Lift, so clean and comfortable
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    If I had to say something it would be to have a better selection of coffee at the coffee dock

    It was a beautiful, exceptionally clean, comfortable property, so close to everything and the staff were so helpful

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Uncomfortable bed

    Very clean Good location

    Stayed in February 2024

  • Reviewed: 23 January 2024

    7.0
    Great place for short stay, ask for a room facing the backyard.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    The rooms looking to the street, as was ours, are extremely noisy because of people passing by, the restaurant under the hotel and the nightly garbage picking and street washing (I guess). Also no wardrobes which was really strange.

    Comfy bed; clean bathroom; close to metrostation and a bus stop; walking distance to a lot of landmarks. Shared kitchen with 24/7 coffee machine, tea and small snacks. AC and TV.

    Stayed in October 2023

Showing 1 – 25

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