Nothing.

Everything was perfect.

Stayed in June 2024

Nothing

Clean, perfect location, amazing staff All the staff have been great! Special thanks to a man in the restaurant and Eleanora at the reception and actually all the reception staff. Thank you so much for a great stay

Stayed in June 2024

None

Great and helpful staff, great location, quiet

Stayed in June 2024

Breakfast could be better. Not soundlroofing. Very noisy especisllt when prople talking in the corridors.

Its in a good location. The staff is very hekpful.

Stayed in June 2024

Nothing

Our stay at RM Luca was incredible and the staff were so welcoming and helpful, we couldn’t have asked for better hosts.

Stayed in June 2024

I really have nothing negative to say about this place. Maybe a couple more outlets would have helped

Close to many important sites. Lots of different kinds of restaurants very close. Breakfast that was included was very very good. We would definitely stay there again.

Stayed in June 2024

The room's TV signal was poor during rainy weather - could be improved, otherwise super satisfied.

The staff were extremely friendly and helpful! They gave great advice on getting to the airport and met all our needs. The breakfast hours are also reasonable (until 12 PM). Highly recommend!

Stayed in May 2024

The AC was not very good

Staff were extremely helpful and made my stay amazing

Stayed in May 2024

the room and toilet are very small.

it's quite convenient to the mercato and the duomo.. quaint and pretty hotel.

Stayed in May 2024

Super location Good food and thank you for delicious cappuccino

Stayed in May 2024

The bath was too small

The staff was amazing

Stayed in May 2024

It was very stuffy so we had to try to open the windows to circulate some air, the elevator was down for a day but not a big deal for us.

Loved the decor, the staff and the location the most. The breakfast was also great and convenient

Stayed in December 2023

The whole experience was amazing

Stayed in November 2023

I absolutely love this property. I have stayed here 3 times and will definitely go back again

Stayed in January 2024

1. The cleaner had great difficulty understanding my C1 level English and my B1 level French. I understand some workers here only speaks Italian, which can make things tricky... But no big problem. 2. There were all kinds of food and drinks in the room, but you need to pay extra money for them as far as I understand it. It's lucky I'm not so fond of having snacks and drinking, but it's still inhumane to tempt customers like this. It's the first time I have stayed in an European hotel, so I don't know if it's common practice here. 3. Also for those who have never travelled to Europe: the duvet cover is basically two sheets instead of a whole pocket-like thing as in the UK or in China. 4. The noise. You can hear clearly people talking in the corridor. The hotel is close to the streets so you can also hear people talking down there, though I think it's kind of inevitable in the city centre.

The location is perfect; Breakfast was awesome; Great view of a hill outside my window; Nice service; Very clean room.

Stayed in December 2023

Room a bit small, shower weirdly long and narrow.

Friendly staff, great location, best bed we've had in Italy. OK breakfast.

Stayed in December 2023

Cons: The breakfast was average (6 out of 10; no less but no more). I was expecting something more from an otherwise perfect 4* star hotel. This breakfast was decent but nothing too special (I was expecting more italian-oriented options).

Pros: VERY good location, everything was close (walking distance), a safe area, a quiet area. The staff was VERY helpful, and it was clear that they were going the extra mile to make our stay comfortable. Very clean, good bathrooms, relatively value for money. I would recommend this from a quiet weekend to a multi-day stay. Very satisfied.

Stayed in December 2023

Nothing. Everything was nice.

I was upgraded to a larger room. The location was perfect to walk to all the attractions. Decent buffet breakfast.

Stayed in November 2023

The building is old and though it is well maintained you can feel that it’s old. Soundproofing is really poor and it was rather annoying.

The location is just perfect, 5-10 minutes from the center and all attractions. Staff very super nice and friendly. Good breakfast with a nice choice of different food.

Stayed in December 2023

Great location, nice manager . Great breakfast and of course excellent location to Everywhere .

Stayed in December 2023

Can't say enough about about the staff. Really made the stay!

Stayed in December 2023

Perfect spot, the staff was amazing to us the whole stay, and it was so comfortable. The breakfast was definitely a plus! Looking forward to staying again very soon.

Stayed in December 2023

Very tasty breakfast. Very comfortable bed and nicely decorated room.

Stayed in December 2023

Nothing at all.

Everything was very fine. The People very kind. The breakfast good and Aman made the best cappuccino. For now i was with my daughter. When i am coming back i will be with my husband.

Stayed in December 2023