Via Romagnosi 16, 38100 Trento, Italy
#15 of 26 hotels in Trento
Guests' ChoiceBased on 140 hotel reviews
8.4Cleanliness
9.0
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 16 September 2024
Benjamin
United KingdomThe hotel, like any other, has a need for refurbishment and some small improvements in regard to decor. This is due to the age of the property, and therefore normal. I would hope that this would be done with sympathy to the original building.
I have stayed here before. The staff are lovely and welcoming and give very good customer service. The room was clean and comfortable. This hotel is located not far from the town’s train station and about 5 minutes’ walk into town. The hotel has a lovely atmosphere and has character and charm. There is a good offering for breakfast.
Stayed in September 2024
Reviewed: 30 August 2024
Eduardo
United StatesSeemed stark, but good clean place to stay the night.
Clean
Stayed in August 2024
Reviewed: 20 August 2024
Rachel
CanadaGreat location, air conditioning, kettles in rooms, good sized rooms, very helpful staff.
Stayed in August 2024
Reviewed: 23 May 2024
Peter
United StatesThey had a very nice bathroom, But the shower room had nothing to hold on to, it was all tile and from the shower area out to the outside area there was a 5 feet or more path all tiled and nothing to hold on to so big danger of slipping. The work tables could have benefitted from adjustable height chairs.
Breakfast was a little heavy on pastry, but that is Italy, some other things were available, so considering price 11 Euro, fine.
Stayed in May 2024
Reviewed: 19 May 2024
Colleen
United StatesNothing.
Did not use the breakfast option
Stayed in May 2024
Reviewed: 18 March 2024
Ales
Czech Republicthere should be more different meals to choose at breakfasts
Stayed in March 2024
Reviewed: 25 February 2024
Garth
AustraliaI especially liked the staff.
Stayed in January 2024
Reviewed: 28 December 2023
Gregor
SloveniaAlthough the bed was big it wasn't really comfortable. It's a nice property, but for a 4 star hotel it would need some updates (better beds, better soundproofing of rooms...). Still not a bad experience.
The location is really great and close to the centre of Trento, all attractions are within 10-15 min walk. There are plenty of parking spaces close to the hotel. The room was very spacious and clean, as well as the bathroom. The breakfast was very good and the staff very friendly.
Stayed in December 2023
Reviewed: 27 December 2023
Alessandro
ItalyBreakfast can still be improved, with more variety, to match expectations for a 4 star hotel.
Nice and convinient hotel walking distance to the city centre. Staff were nice and gentle
Stayed in December 2023
Reviewed: 30 August 2023
Sabine
GermanyN/A
Great location, superclose to Trento Centro, nice hotel, friendly staff, room was clean and comfortable
Stayed in August 2023
Reviewed: 14 August 2023
Gordon
United StatesThe "vibe" of the place seemed a bit cool
Very convenient location near train station.
Stayed in June 2023
Reviewed: 12 August 2023
Billy
Belgiumlittle problem with the airco (leak)
Stayed in July 2023
Reviewed: 10 August 2023
P
IrelandGreat location near the old city, with friendly, helpful staff and comfortable room. Didn't try the restaurant, but there are several coffee shops just around the corner.
Stayed in August 2023
Reviewed: 4 August 2023
Farhad
United StatesThe alley behind the property could get noisy at times but not too bad. No elevator.
Stayed in July 2023
Reviewed: 4 August 2023
Renata
South AfricaNothing
Amazing and friendly staff. Always willing to assist. Loved the location, near to the station and central. I could walk everywhere. Rooms were spacious and neat. Would definitely recommend.
Stayed in July 2023
Reviewed: 3 August 2023
Ali
PakistanNothing
Everything we find perfect for night stay as the Hotel is located close to train station and needs only 5 minutes by walk.
Stayed in July 2023
Reviewed: 14 June 2023
Sandro
GermanyThe Wifi in room 303 was very inconsistent and weak. I had to rely on my own data. That was mildly annoying. The receptionists were very different how welcome they made me feel. I further got controlled as the only person when I got breakfast, also being the only person not dressed like a business man. I recommend the receptionist briefing the catering staff on who payed for breakfast or control every guest every morning. I felt singled out and did not enjoy starting my day this way.
Stayed in June 2023
Reviewed: 28 May 2023
Angelo
ItalyI found the room rather sad and the mattress was too hard for my taste. Given that the main point of of staying in a hotel is to enjoy sleeping, I was not happy. The WiFi is too complicated to connect.
Centrally located, walking distance from the train station, it is very convenient for visiting the city. Staff was very polite, the room was spacious and clean. The bathroom was spacious as well.
Stayed in May 2023
Reviewed: 22 May 2023
Jestine
GermanyThe parking was a bit of a hassle. The hotel has a partnership with a public parking garage for which you pay 10 EUR per day. For each time you park in the garage, you have to go back to the hotel (about a 5-minute walk) to get an exit ticket so you can exit next time you need your car. Would have been great if they could just issue a multi-use exit card for the duration of your stay. Also, there are no reserved spots for the hotel so it may well be that even in that garage, you won't find a spot. Regarding the room itself, it was mostly good. Some minor points for improvement: the AC may need a refresh (the quality of the air was not the best). Lastly, I appreciate the hotel being pet-friendly :) but our room needed some pet odour neutraliser.
Everyone we've met from the hotel staff was helpful and friendly. They made us feel welcome, always very patient with our questions, and would always greet us with a smile. The location was perfect -- you could walk to all the most Trento attractions and good restaurants from there. The room was large and the wifi was fast enough.
Stayed in May 2023
Reviewed: 2 May 2023
Le
IsraelNo English channels The decoration of the room is quiet basic A bit expensive
The staff Cleanliness Location is convenient
Stayed in April 2023
Reviewed: 11 March 2023
Adriana
RomaniaI don't think this is a 4 star hotel in the wide understanding of 4 stars
Close to the city center, friendly staff
Stayed in March 2023
Reviewed: 30 January 2023
Mitja
SloveniaCould not control the heating in the room, it was too hot. The cleaning staff kept rearranging my belongings, which was a bit annoying.
A perfectly adequate hotel. Nice furnishings. Decent breakfast.
Stayed in January 2023
Reviewed: 21 January 2023
Peter
IrelandWiFi was a bit erratic. Shower pressure was low. Then, just when I was almost finished, the (excellent) pressure returned.
Big room and big bathroom. Close to town centre. Spotlessly clean throughout. A safe and a fridge in the room. Comfortable room with two armchairs.
Stayed in January 2023
Reviewed: 26 December 2022
K
Italyit was expensive
fully equipped, clean, very comfortable and cosy
Stayed in December 2022
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