1 Via del Parione, Santa Maria Novella, 50123 Florence, Italy
#96 of 693 B&Bs and Inns in Florence
Guests' ChoiceBased on 136 B&B reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.2
Staff
9.3
Value for money
9.0
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 November 2024
Yen-i
TaiwanEVERYTHING!
Stayed in November 2024
Reviewed: 7 November 2024
Nicky
New ZealandGreat location and charming decor. Rooms are historic in style but bathrooms are very new and stylish. The rooms were clean and comfortable. Recommends for local restaurants were helpful.
Stayed in October 2024
Reviewed: 6 November 2024
Gary
United KingdomI wouldn't drive in. Its in the ZTL zone, which is fine if you pre book or reserve parking in the centre of town. But easier to park outside and walk / tram / taxi in.
Hotel took up the second floor of building in Central Florence. Right in the heart of the Historic City. Place has recently been refurbished / designed. Vert well done, marble floors new shutters / windows. Furniture very tasteful. Shared lounge area with tea / coffee facitlities and large double window that opens onto piazza with the occasional whisps of Opera singing coming through. To cap it all they put a lovely bouquet of flowers in our room for my wife's birthday.
Stayed in November 2024
Reviewed: 5 November 2024
Heidi
United StatesPerfect location. Shops and restaurants nearby. Close to attractions. Very quiet, beautiful building. Opera singers singing in the piazza several nights, which was amazing. Easy check-in and check-out.
Stayed in October 2024
Reviewed: 4 November 2024
Karen
CanadaThere was a lot of noise in the streets on the weekends that carried up through the ally. It would have been nice to have more information supplied about the area and suggestions on where to eat and shop. Concierge was not around very often.
Location was amazing and the view into the piazza was great! One afternoon we serenaded by a 3 piece orchestra and enjoyed it from the great hall window above,
Stayed in October 2024
Reviewed: 3 November 2024
Margaret
United StatesStaff not in early. No one to ask questions of til they arrive. Housekeepers did help!
Beautifully decorated. Not far from sights.
Stayed in October 2024
Reviewed: 28 October 2024
Susan
United StatesVery Florentinr
The location was convenient to many of the sites and yet not crowded
Stayed in October 2024
Reviewed: 28 October 2024
Noelle
NetherlandsYou pay a lot and it’s sad that there was no lobby/doorman vibe. Plus, the room was medium clean. There where hairs everywhere from the former guests (dark black long hair and that wasn’t us)
The style and location
Stayed in October 2024
Reviewed: 26 October 2024
Toni
United StatesAll awesome
Right in the heart of Opera out the window. Clean beautiful and amazing location. Older furniture. Strong shower and great water temperature. Working bidet a plus. In very nice area near high end stores. Borgia Family History. Gorgeous Frescos on the walls. Comfortable bed and pillows.
Stayed in September 2024
Reviewed: 23 October 2024
Starke
United Statesnone
excellent location, unique decoration for the time period, it's a gem for sure it gives you the feel of real Florence style
Stayed in October 2024
Reviewed: 23 October 2024
Niket
Indiasuper awesome facility and location
Stayed in October 2024
Reviewed: 20 October 2024
Mercedes
United StatesGetting in after hours was made a little difficult because of the location of the lock box. Otherwise the directions were straightforward. The coffee machine would stop working after the first cup of coffee.
Location was great. Amenities were great. The room was clean and well- appointed. There was a refrigerator so it was easy for me to keep my cream for the coffee provided.
Stayed in October 2024
Reviewed: 19 October 2024
Greenpetticoat
United KingdomThe opera singing in the square outside was so loud.
Location and cleanliness, easy access, nice lounge.
Stayed in October 2024
Reviewed: 15 October 2024
Gurpreet
IndiaLocation Clean
Stayed in October 2024
Reviewed: 13 October 2024
Bryan
CanadaThe wifi was lacking. Spotify service in our room but that could be as we were an end unit. Otherwise, no complaints!
The location and staff were amazing. The room was clean and tidy and had everything one could need! The friendly front stuff made you feel welcomed and could answer all your questions. There was a water tank for free water and coffee and snacks that really was nice after a long day! We loved the included soaps and the towels were so soft! The bed was very comfy and we would stay here again!
Stayed in October 2024
Reviewed: 11 October 2024
Edward
United StatesOutstanding place to stay, clean and spacious room and excellent support from the staff. Within walking distance of everything you need to see. Would highly recommend it!
Stayed in October 2024
Reviewed: 9 October 2024
Daniel
United StatesNothing I did not like.
A delightful property. A very old building made fresh and lovely. The room was large and very comfortable. The bathroom also large especially the shower which is not normally true for such an old building. The common area was lush with period paintings. The Wi-Fi perfect.
Stayed in October 2024
Reviewed: 4 October 2024
Golda
United StatesBeautiful, elegant and very clean place. Great coffee!
Stayed in October 2024
Reviewed: 3 October 2024
Robyn
AustraliaWe would like our own kettle & drink making facility in the room.
The room was spacious and clean.
Stayed in September 2024
Reviewed: 2 October 2024
Christopher
Australiawifi in ROOM 6 was very poor.
beautiful property. highlight was the early evening buskers in the street below singing opera. Also an amazing location.
Stayed in October 2024
Reviewed: 1 October 2024
Vanessa
United KingdomNothing!
Fantastic location close to the river and all the main sights of Florence. Lovely lounge area with tea/coffee facilities. Amazing to sit in the room or lounge and hear live opera from the street musicians in the square below.
Stayed in September 2024
Reviewed: 29 September 2024
Harry
CanadaBeautiful, historic property at a wonderful location on a side street near a central piazza. Room was clean, comfortable, and simple amenities (like access to tea/ coffee) were helpful. It felt safe and secure, hospitable without extensive concierge (which works well for us), and beautiful music from the piazza below.
Stayed in September 2024
Reviewed: 29 September 2024
Jennifer
United StatesThat I had to say goodbye.
Greeted by exceptional staff upon arrival and able to check in a bit early. Staff assisted with/dinner plans and many helpful suggestions for visit. The room was spacious clean and of the most pleasing design. So close to all the attractions and safe for me as a solo female traveler. Every day around 5 pm you are treated to an opera that feels like it is dedicated just to you, and on Thursday late night there were fireworks. Had I stayed longer I wonder what other surprises I might have enjoyed. ❤️
Stayed in September 2024
Reviewed: 28 September 2024
Marcia
United StatesLocated right near all of the designer shops across from a beautiful 5-star restaurant/hotel perfect for morning cappuccino or rooftop cocktails, our room (#3) overlooked the Piazza Di Santa Trinita which was just lovely. I cannot say enough about the accommodations, convenience or comfort level.
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content