Air conditioning in our 3-people room wasn't working properly. Breakfast should be optional - we had to check-out about 7 am and didn't have breakfast, but still we were charged the same rate, as there's only one - including or excluding breakfast.

Very good breakfast - not only sweet, but also savoury/ continental. Very good location - quiet street, about 15-20 min. walk from the train station. Room - specious and comfortable. Staff - excellent, speaking English, very helpful.

Stayed in August 2024

We had no opportunity to have a breakfast as it is only from 8.00-10.00. We should went out earlier.

Location and personal were the best.

Stayed in August 2024

Room had a mini bar but it wasnt working and had very few outlets. Bathroom ok but it didnt smell very good. Water stream in the shower was very weak.

The room was always very clean and had very good air conditioner. The staff was very nice and helpful. Breakfast had some nice options and a good terrace.

Stayed in August 2024

The breakfast was kind of ok. Now the air conditioning….it was blowing only fresh air to the room, it was hot, hot in my room, until today me and my kids talk about how much our sleep was bad because the air conditioning was not working, even though they tried to fix it, still not working.

The property is in a very good location, walking distance to many places. Beautiful street. The driver picks up your car and bring to the garage because only residents can park in the area. The place was very clean and neat.

Stayed in July 2024

It was a bit pricey for the 3 night stay.

Liked the attentiveness of the staff and the ability to stay with young kids. Breakfast was good as well.

Stayed in June 2024

AC is not working properly. Room was hot. Need to leave our window open. Room was for 4 guests but only provided with 2 cups and 2 glasses but went to ask. Electric Outlets were getting loose.

Excellent location. Breakfast included is very nice-loads of choices.

Stayed in June 2024

You can hear your neighbors outside, and (not in anyone's control) but man were some of them loud.

Loved how huge the room was! Breakfast was good too!

Stayed in February 2024

The air conditioner does not work.

We can enjoy staying in the balcony. Our room was very spacious and comfortable.

Stayed in October 2023

The bed was a little strong for my expectations. The location was within the city center but a little bit far from the main attractions, nevertheles it was in accordance with the price we paid which was one of the cheapest in Florence city center.

The room was good value for money. The breakfast was ok. The staff was very polite and helpful.

Stayed in October 2023

The bathroom was spacious but the bedroom area was quite tight.

The staff was helpful and very friendly. The breakfast was pretty extensive - fruits, cereals, cold cuts, hard boiled eggs, a few vegetables, bread and a lot of pastries. The elevator was quick. The location was good for us. Very quiet at night.

Stayed in September 2023

The air conditioning wasn’t strong enough to cool the room. The room was very hot

Clean and great location. Breakfast was very good

Stayed in August 2023

-

Quiet location, nice room. Very good breakfast.

Stayed in August 2023

Staff very friendly and helpful , is perfect location , breakfast is simply but good

Stayed in August 2023

Needs renovation, broken fridge

Breakfast

Stayed in August 2023

Conveniently located about 10mn walk from the city Center and close to the train station, it has a laundry closeby. The breakfast is really nice, staff is very helpful. The bathroom is a bit small and the shower could have done with a deep clean, but overall we had a pleasant stay!

Stayed in August 2023

Nothing

The room was comfortable with space to move and clean

Stayed in July 2023

Toilet got some smell.

Location is good with 15mins walk to the station. Also walking distance to the major scenes. Room is spacious and clean and comfortable. Breakfast is good and the croissants are very delicious. Value for money.

Stayed in July 2023

As the temperatures reach sometimes 35 degrees celcius, it would be great that we were provided water in the rooms.

This beautiful hotel is located close to the city center, which is very practical to visit the city. The staff is very nice and helpful. They give great recommendations on activities and place to go :)

Stayed in June 2023

Far Public transport

The location is good. Clean and big rooms. Good bathrooms. Courteous staff.

Stayed in June 2023

Tiny old room. We arrived 3 hours early with a 3 year old kid. They didn't let us in the room before check in time, which was really strange, I mean the room is there, the cleaning lady was there, and they didn't just didn't care. If the check in is at 3 o'clock, you cant go in the room even at 2:50. Not too costumer friendly.

Really good breakfast.

Stayed in April 2023

No usb ports. AC or heating didn’t work properly but this was a minor issue.

staff was great. manager is very attentive and helpful.

Stayed in April 2023

Pretty cold inside the room in february ´cos they heat it up just over the night not during the day, but the receptionist offered an electric heating to us. There was an organized group of some 20 teenagers who were very noisy until 2 o´clock running in corridors, shutting the doors, screaming and yelling. But again the staff made breakfast earlier for them so that we couldn´t be bothered by crowded dining area.

We booked a triple room on the second floor (stairs or a lift), a balcony with a garden/backyard view towards the city centre. Kind and helpful staff. Excellent breakfast (wide range of food and drinks - a pancake maker, cereals, yoghurts, many different kinds of pastry and bread, buns, even vegan and gluten free, coffee maker, tea, juice, fruits). Comfortable mattresses on all three beds, not some fake folding bed for the third person, soundproofed rooms, cleaned up every day, bathroom with the heating, always hot water, though non fixed shower handle would be better. The hotel is not far from the city sights (15min). There is no problem to left the luggage after the check out. Highly recommend the gelatarium on Via Camillo Cavour 20 R - really beautiful place!

Stayed in February 2023

Breakfast was poor and rooms were not sound proof enough.

Friendly Staff. Clean and comfortable rooms.

Stayed in February 2023

Breakfast was great, staff was very helpful and friendly. The location was also great, in the city centre, easy to explore the city on foot. Parking available and the staff took care of the plate registration for the ZTL, which was very convenient.

Stayed in December 2022