I didn't like the fact that the hotel is not accessible via an easier method than the local metro then a taxi. Being from another country and having to ride on the extremely busy metro in Italy was a terrible experience. My husband's wallet was stolen and the thief was definitely in the metro station or the train.

The staff were very attentive and extremely nice. The rooms were cute. I had a white room and my sister had a black room. The concept of a black hotel was really cool.

Stayed in October 2024

We had a problem with air conditioning, it has been making noises even when it was switched off, fortunately they changed our room for another one, but also we couldn’t sleep first whole night with 3y. old son.

The room was tidy and clean.

Stayed in August 2024

One thing I didn’t like was the tax, three of us stayed four nights, two separate rooms and tax was €90 in total, that was too much

Staff very friendly, clean facilities but it was too far out from Rome city

Stayed in September 2024

Unfortunately not possible to eat on the first night due to a wedding party..but a couple of places near by .

Great location for me..thankful the air conditioning was working. Parking okay.Breakfast good.

Stayed in September 2024

A little far out from the main part of the city, and not really anything to do locally in Aurelia.

The staff were very friendly and helpful, a big thank you to Valentia and Antonio on the front desk, Ruby and Roma who looked after the breakfast and dinner service, both were always lovely and attenative.

Stayed in May 2024

Decent property at a good price

Stayed in May 2024

There's was no water in the building on the checkout day. We couldn't use the bathroom, take a shower etc.

Stayed in November 2023

A little referbish will help. Under bed very dirty. Else was ok. Gate for exit was closed and no visible bell so someone can open.

Good for a stop over

Stayed in April 2023

Not Well connected with city centre. For some reason they close the so od you want to enter hotel area you need the press button and someone from reception will open it.

Nice hotel. Good value for the money.

Stayed in October 2022

Comfortable hotel with interesting design. Parking was always available.

Stayed in October 2022

The hotel is a bit far from the main road and the breakfast is the same all days.

The rooms are clean with comfy beds.

Stayed in August 2022

Barfridge didn't work properly. Our first fridge didn't work at all, so we requested another fridge. Wish I could swim, but the pool was closed.

It is secluded

Stayed in June 2022

limited breakfast, 1/2-45 min walk from metro station

staff good

Stayed in June 2022

Bad staff attention

Bathroom: Good, Room: Air Conditioner does not work, Breakfast: poor

Stayed in June 2022

Not too comfortable beds

Nice restaurant Polite staff

Stayed in January 2022

The aircon was broken in the whole hotel according to staff, we wanted to change rooms because the aircon was broken, we had a small external air conditioner instead, but the balcony door has to be open for that letting in very humid air and insects, stayed in Italy 11 nights, last 2 at black hotel, got 1 bite in 9 days but over 10 just these two nights at the hotel, spiders, mosquitoes, centipedes and other insects got into the room

Staff very friendly that’s about it, It has potential to be good but it has problems, definitely not **** stars anymore

Stayed in July 2024

Everything

Nothing

Stayed in July 2024

At the pool, they charged way too much for towel and swim cap, which was required. WiFi didn’t reach our room. Air conditioning was weak so room was too warm.

Breakfast

Stayed in July 2024

The Black concept is cheap and vulgar and it has maintenance problems. Breakfast is very basic and not tasty…but it’s 10€, so ok The bed...OMG the mattress is bad! There is no blackout.

It won't be memorable. For next week I won't remember for shure. I only highly the friendliness of the employees at breakfast

Stayed in May 2024

it is normal IMHO for staff to make mistakes as there is no education in the field. Far east Asian countries in hotel business are almost perfect in hospitality.

Overall satisfied

Stayed in December 2023

The breakfast was not in the range of a four star hotel. It could have been better. Everything else was excellent.

The room was clean with everything you need. Very spacious and quiet. The hotel is quite modern. There's a lot of parking in front of the hotel. Although on the suburb of Rome, the hotel was easy to find.

Stayed in September 2023

Only the dinner buffet could be better.

Everything was ok. Thank you for a wonderful holiday in your hotel. So kind of the staff and very nice and helpful ladies at the reception. Thnk you so much.

Stayed in August 2023

Loud noise in the air conditioning I made the mistake of booking 6 to 7 April but should have booked 5 to 6 as I arrived at the hotel at 02.00 and they charged extra 30 euros for this night even though I told them I would only stay this one night. Adhere strictly to the rules

Stayed in April 2023

As per words of hotel staff, Booking provided wrong information regarding hotel’s pool. Booking gave info that it will be open until 31 August, but upon arrival it was already closed at August 30. Unfortunately for us pool was the main reason why we choose that hotel(((

Stayed in August 2022