Nothing

Great buffet breakfast. New hotel just 5 mins walk from the old town in Gallipoli. The rooms are a great size , there is a pool on the roof and the staff were very friendly. I had a spa treatment which was very nice and decent price. We had a car which the staff attended to for Eur 20.

Stayed in June 2024

The entire staff -front desk,breakfast servers ,cleaning-were consistently cheerful ,gracious and helpful the entire week I stayed there. Their positive attitude was a real joy.Need a taxi to go to Leece? No problem.Need laundry done? No problem.Would you like another soy latte? No problem. Rooms are modern and a good size. Wifi signal was strong. Hotel has arrangements with a private beach club for free transport (10-minute drive) to/from the beach .Or one can walk 10 -minutes to the public town beach-which has crystal clear water on windless days. Breakfast has healthy options. Fresh watermelon,cantaloupe,persimmons,etc. and nuts,dried fruit,cereals,eggs,pastries,yogurt,etc. Gym was small (weights and one multi-use strength machine) but adequate .Nice rooftop pool.The hotel gave me a wonderful stay in a wonderful town.

Stayed in June 2024

nothing

lovely hotel brilliant staff and manager very near to the old town nice breakfast

Stayed in June 2024

nothing

Excellent location, spacious room with very comfy bed. lovely roof terrace with super comfy loungers and hydro pool. breakfast also very good

Stayed in June 2024

I liked everything

The staff was amazing. They made sure all our dinner reservations were taken care of.

Stayed in May 2024

Location was perfect , the staff at the hotel were very helpful and friendly. Hotel was very clean and quiet .

Stayed in May 2024

Na

Adriana was a great help with information and ideas to enjoy the trip.

Stayed in May 2024

Friendly staff, great coffee and breakfast, nice design, large rooms, everything new, good location, very clean, quality spa products

Stayed in May 2024

Adraina and staff, very helpful and professional with great knowledge of the area.

Stayed in April 2024

No negatives.

This is a new hotel with contemporary furnishings and lively colors. The rooms are very nice. The location is perfect. Close to the water and walking distance to the old town. Customer service is excellent. The ladies at the front desk, Gioia and Adriana, went above and beyond. They made restaurant reservations, gave us recommendations about sights and other towns in Puglia, and were an absolute joy to deal with. When we checked in Gioia sat us down at the bar to have a cappuccino (deliciously made) while the valet was parking our car in the garage that belongs to the hotel. We will definitely return to this hotel, and strongly recommend it to everyone who is looking to stay in Monopoli.

Stayed in April 2024

Nothing

Great new hotel, very nice rooms, extraordinary breakfast with large choice of home-made cakes and pastries. Very friendly and helpful service.

Stayed in April 2024

Nil and Zip

Fabulous location short walk to old town. Hotel itself is a pleasure. Staff are attentive and cater for all your needs. Room was perfect, modern, quiet and perfect for a great stay. Breakfast could not fault.

Stayed in April 2024

Perfect service by the staff. Very nice room and comfortable beds. Everything you wish. Great Spa and only 5 min. by feet to the old part of the city. Will definitiv come again. Thanks Paolo.

Stayed in April 2024

One of the best hotels I've ever been to! For the first time in my life, the hotel exceeded my expectations! Would come back again and again! no one wanted to leave!

Stayed in January 2024

1 hour SPA acces is sometimes not enough.

Cozy room, friendly atmosphere and staff. Great breakfast. Good quality SPA.

Stayed in November 2023

Nothing

The staff was very friendly and helpful. The spa was excellent just what we needed after a long trip. Even thought we were late at the booked time spa the staff let us enjoy in relax the spa facilities. Our room was beachfront and very close to the historic center. We enjoyed our stay at this hotel very much

Stayed in November 2023

Staff

Stayed in October 2023

Lovely hotel. Lovely staff.

Stayed in October 2023

Warm Welcome, lifestyle, personal service

Stayed in October 2023

n/a

access to spa for free (one hour). staff very professional and commited.

Stayed in October 2023

Very helpful, friendly staff. Beautiful decor and excellent breakfast. Spa experience was superb.

Stayed in October 2023

Nothing

Cleanliness, facilities, location, serenity and staff

Stayed in October 2023

I was staying at the suite with my son. The jacuzzi was super!

Stayed in September 2023

Everything was perfect. Seriously. We absolutely loved it and couldn't get over how nice it was. We didn't want to leave! I don't think we even paid 300 euros and it was 5 star! Go before they get so busy you won't be able to or they raise their prices!

I have rarely enjoyed a staff and hotel as much as I did the Biancadonda. It's hard to pick which is more exceptional - the wonderful flair of the sleek modern one-of-a-kind furnishings and rooms, the spectacularly welcoming staff who went ABOVE and BEYOND, or the additional services they offered at no charge - like spa visit for an hour each....the welcome with coffee and snacks was a lovely touch, as was the valet parking ($25 a day, but they did it for you!), you really have to see the furniture, AND the HUGE SPECTACULAR TUB in my room. We paid a surplus of maybe $25 euros for that but BOY WAS IT WORTH IT! The tub has jets of two types and even chromotherapy (colors). The rain shower is also INCREDIBLE. The VIEW from the balcony/pool was wonderful to watch the sunset. Breakfast was delicious - a buffet with many healthy choices from eggs to fruit to yogurt to many treats, the coffee delicious AND we noticed if there was something more you wanted, they would make it for you! The desk people and the wait people in the breakfast were the kindest and most helpful I have found in Italy, they treated you like they wanted to be there and wanted you to be happy. I wish I knew all their names to thank them individually. The hotel was a short stroll from the old town Gallipoli which is adorable sort of like Lecce or Lucca- lots of adorable shopping and twenty million restaurants (but we got recommendations from the hotel for the top 5) This hotel is SUCH a gem, as was Gallipoli in general. It's a little treasure we feel like we unearthed. It is brand new and so it wasn't super full yet, but deserves to be. Please consider this your stop over if you are traveling to Gallipoli, and if you don't think you would make a stop, you'll be surprised how lovely it is!

Stayed in October 2023