Via Immacolatella 11, 90133 Palermo, Italy
#217 of 2,045 Holiday rentals in Palermo
Guests' ChoiceBased on 30 apartment reviews
9.4Cleanliness
9.3
Comfort
9.4
Location
9.9
Facilities
9.3
Staff
10.0
Value for money
9.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 June 2024
Mariana
BrazilVery clean and located in the best neighborhood of palermo, between Kalsa with all the cool bar and restaurants and the city historic center. Our host Giulia was the best.
Stayed in June 2024
Reviewed: 9 April 2024
Joe
United StatesIt was a bit expensive for a basic aesthetic. I booked last minute so it was the best option for me but there are places with more character for less money.
Great location, excellent service. Giulia is wonderful and really goes out of her way to make sure all is well.
Stayed in April 2024
Reviewed: 21 October 2023
Fabiola
United KingdomNot a fault of the property or the host but because of the location it is susceptible to street noise.
Excellent location. Very comfortable bed. The apartment had everything one might need during a stay. Good Internet connection. Bars, restaurants just around the corner. In the heart of the historic city centre of Palermo. Giulia is a great host and nothing was too much trouble for her.
Stayed in October 2023
Reviewed: 18 October 2023
Barbara
United StatesThe mattress in the master bedroom was strange with a wavy top but I slept well. Also the vinyl backboard is peeling off and you have to pick the “crumbs” off the bed. The apartment could use a little sprucing up, such as the counter in the bathroom.
Perfect location and perfect host. Giulia is the most helpful and kind person. The apartment was very quiet. I would recommend.
Stayed in October 2023
Reviewed: 18 October 2023
Barbara
United StatesNothing
Perfect location and perfect host Giulia went out of her way to help out when my husband needed a doctor. Went above and beyond what would be excepted The apartment is located in a Quiet street in the center of historical center
Stayed in October 2023
Reviewed: 10 October 2023
Andreas
AustriaGreat location clean
Stayed in October 2023
Reviewed: 2 October 2023
Muhammad
PortugalThe host wat very helpful and explain everything during our stay
Stayed in October 2023
Reviewed: 24 September 2023
Patrick
United StatesWas not a big problem for us, but we were not able to get international channels on the TV. The building is old, so it does not have an elevator, so you will be carrying your bags up flights of stairs. Would have liked a coffee maker.
The location was perfect to explore central Palermo on foot. Close to restaurants, shops, sights as well as close to the marina. The apartment was very clean and well maintained with great storage. Giaulia was an amazing host, she returned texts immediately and was always available. She was a great help with finding a parking garage for us, there are a lot of restrictions on parking in the city.
Stayed in September 2023
Reviewed: 19 September 2023
Valentina
Italythe sink of the bathroom is unpractical, water splashes everywhere. there is no toiletries products, and no breakfast included ( not even coffee pads).
super comfortable bed, nice new towels. quite quiet for the area.
Stayed in September 2023
Reviewed: 18 September 2023
Stian
NorwayThe host. Extremely helpful and allways available. She met us in the apartement to hand over the keys. She also gave us alot of practical information regarding shopping, sights and transport.
Stayed in September 2023
Reviewed: 9 July 2023
Bunthita
ThailandNothing
Everything. Perfect location. Nice and clean place. Very helpful host.
Stayed in June 2023
Reviewed: 18 June 2023
Rafael
BrazilGiulia is a perfect host, she was always so flexible and available
Stayed in June 2023
Reviewed: 2 June 2023
Emiko
United KingdomThe room was fantastic and Giulia was a great host! We arrived in the evening by bus (The bus stop was behind the station but pretty dark and no taxi nor people!) and were wondering to find a way which made us feel a bit uncomfortable. We got a call from Giulia and she came to pick us up! How sweet she is! She recommend the restaurants, where to go, how to get on the local buses and negotiated with taxi company which does not do local pick up/drop off in town for us.
Stayed in May 2023
Reviewed: 20 May 2023
Khalil
United StatesNothing it was perfect.
The interior and location was everything! It was very clean and full of space!
Stayed in May 2023
Reviewed: 26 April 2023
Kraft
AustriaApartment was super clean and even though it's right in the city, it's super quite!
Stayed in April 2023
Reviewed: 27 September 2022
Cathy
United KingdomBrilliant location in the historic part of Palermo so easy walking distance to many sights and restaurants.
Stayed in September 2022
Reviewed: 29 August 2022
Çağlar
Netherlandsnothing
the location of the apartment is perfect as it is close to most of the restaurants and main attractions places. Giulia is very kind and perfect host and she helped us for almost everything such as finding a nice restaurants nearby as well as finding a parking sport near the apartment.
Stayed in August 2022
Reviewed: 28 August 2022
Nikola
Czech RepublicGreat location with a great host! The apartment was very clean, spacious and very silent, we felt really comfortable staying for a whole week. Location was just superb, cool restaurants and bars nearby as well as a big supermarket 5 min away. The cherry on top was the host Giulia who was extremely friendly and helpful our entire stay! Definitely recommend
Stayed in July 2022
Reviewed: 8 June 2022
Nikolett
Hungaryeverything was great. nice appartment and Gulia is the kindest host i have ever met.
Stayed in June 2022
Reviewed: 25 May 2022
Jackie
United KingdomApartment was nice but the bathroom and kitchen need to be painted. There were stains on the wall above the cooker and sink which need to be cleaned and stains on the bathroom floor. An iron would be handy in the apartment
Location was excellent, balconies were nice and host was knowledgeable
Stayed in May 2022
Reviewed: 9 June 2024
Adrian
RomaniaThere are no comments available for this review
Stayed in June 2024
Reviewed: 23 September 2023
Charles
AustraliaThere are no comments available for this review
Stayed in September 2023
Reviewed: 18 July 2023
Stéphane
SwitzerlandThere are no comments available for this review
Stayed in July 2023
Reviewed: 12 July 2023
Catherine
AustraliaThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content