For travelers with luggage, the hotel is very inadequate. The rooms are located up three flights of stairs, and there are no elevators available. Additionally, there is no assistance provided for carrying luggage.

The hotel is very well located, with walk access to the most important tourist attractions. The room was small, with not much space for a couple traveling with suitcases. I didn't use the breakfast because it had to be booked in advance, and I wasn't sure whether to have it at the hotel or if I would prefer to go to a cafe.

Stayed in November 2024

Radiator heater in the bathroom worked but couldn’t work out if the main room heater worked - used a blanket the second night

Perfect location- easy walking distance to tourist attractions, train station and restaurants. Staff were very friendly and helpful

Stayed in November 2024

The location, the accommodation, the price

Stayed in November 2024

Again, the A/C was not working and was hot days

Stayed in October 2024

As is often common with Florence accommodation, there is no lift. But if you have trouble getting your luggage to your room, I am sure the friendly staff will help you.

It seemed to be a family-run hotel. It is not a gorgeous hotel, but it has everything you need for a comfortable stay. You had to bring a nightwear if you need. The staff were pleasant and very helpful. It is close to the train station of Santa Maria Novella, so it is not too difficult to get to the hotel even with luggage. Of course, it is also convenient for sightseeing.

Stayed in October 2024

The room itself had thin walls so you can hear your neighbors talking. On a more busier street in the city so can hear noises late at night. There were also some bugs in the room.

Great staff, very friendly, and explained things very well. Excellent location that is a short walk from the train station as well as within walking distance for the Duomo and other places. There's also a great gelato place very close to the hotel.

Stayed in October 2024

The location is excellent. Very close to local attractions, restaurants and cafes. The hospitality of the owners was great. They made us feel so welcome.

Stayed in October 2024

The property itself is okay and well-located, within walking distance to everything you might need.

Stayed in October 2024

The bathroom was a bit small and dated in decor.

The room was spotlessly clean and bed was comfortable.

Stayed in October 2024

The bed was on the hard side of comfortable.

Excellent location, cooperative staff, very clean and tidy, good breakfast

Stayed in October 2024

Very thin walls . Could hear everything in next room and when you have noisy neighbours it’s not much fun . I don’t feel you should have to pay for the breakfast it should be included in the price .

Very close to train station and on a relatively quiet street .

Stayed in October 2024

Nothing

Very friendly and great location

Stayed in September 2024

Location

Stayed in October 2024

A lot of mosquitos in the room.

Comfortable, clean and excellent location.

Stayed in September 2024

Location/ comfort was excellent

Location was perfect

Stayed in September 2024

Minor point ...I love sitting outside, and I booked here because of the terrace, which I did use a few times for having breakfast or a glass of wine. But it was always closed / locked, so I had to open up myself and close up after myself, which was a bit of a faff. The terrace is a lovely feature, not sure why more people did not use it!

Lovely smaller private hotel in an excellent central location, with a terrace for sitting out in the heat. Very helpful staff, the wife gave excellent recommendations of places to go and eat on my own

Stayed in June 2024

Super close to the Duomo and not far from the train station. Friendly staff. Clean and today. Walking distance to great restaurants, tourist attractions, shops and markets.

Stayed in September 2024

I cannot think of anything that was negative enough to warrant a comment.

Location was fabulous: half way between the Duomo and Santa Maria Novella Basilica, and 10 minutes from the Unita tram stop from the airport. Short, interesting 15 minute walk south to the Arno, Ponte Vecchio, and Uffizi Gallery. Couldn't as for much better. The was not large but I never intended my room to be a destination. I was there to experience Florence, not a hotel room. Given that, my expectations and needs were met. A great breakfast was offered but, since I started my days early, I chose to have breakfast at a variety of places close to sites I was visiting. The staff, including Daniela and Guido, were always there, friendly, and helpful.

Stayed in August 2024

No lift, but I managed ok

Great location, so I could walk everywhere The owners were very friendly hosts and were prepared to assist me if the train strike on my departure day was to cause me a problem. A spacious, comfortable room. Breakfast was very good. The ambience was nice .

Stayed in September 2024

The only downside was the limited breakfast options, but everything else was perfect.

I absolutely loved the hotel staff and owner—they were friendly, helpful, and trustworthy. The room was amazing, and everything from the location to the service was perfect. I’ll definitely stay here again if I visit!

Stayed in July 2024

The breakfast could have had a little bit more variety, especially in terms of cheese and meat..we were after all in Tuscany.

We loved the location, it was between two squares. The rooms were clean.

Stayed in August 2024

The hotel looked so small and not comfortable, but surprisingly enough, it was really really good. For the price I paid for, it’s more than what I expected.

Stayed in September 2024

Really lovely accommodations, and my favourite stay on my tour of Italy! Staff was so lovely & welcoming. They gave me a map of the city and recommendations on where to go! Really helped me enjoy my Florence experience so much more!

Stayed in August 2024

Close to center

Stayed in August 2024