Nothing.

The staff were great and the service was excellent. The Chalets and grounds are beautiful.

Stayed in March 2024

Attractive hotel buildings, superb spa. Exceptionally professional and helpful staff.

Stayed in March 2024

Nothing, everything was perfect.

Location was perfect with a short walk to the ski deposit and main Gondola up the mountain, less than 10 minutes in to town also. Hotel breakfast was really good with buffet selection and freshly cooked hot options. Hotel staff very helpful.

Stayed in January 2024

Fantastic gem in Courmayeur. The apartments have all of the comfort of an apartment but with the service and care of being looked after in a hotel. The staff were exceptional and so kind and attentive. Breakfasts delivered were high quality and delicious. The spa was perfect and well maintained, a truly lovely stay.

Stayed in September 2023

The hotel was the best hotel I’ve ever stayed at. I’ve stayed at many grand, expensive resorts/hotels. But none had the attention to detail and customer service that Au Coeur Des Neiges has. Incredible staff. Just a phenomenal experience. Every room scented to perfection. Every shelf or nook decorated beautifully. Amazing place.

Stayed in April 2023

not much !

We love every aspect of it

Stayed in April 2023

Nothing

Beautiful, peaceful place. Delicious breakfast next to the fire. The staff are welcoming and professional but not overbearing.

Stayed in February 2023

-

A magic place! Has its soul. Very professional staff, beautiful, stylish chalet. Travelling with a 9 months old baby is not easy but here I’ve experienced the first time a kind of care as a parent should expect. I never had to wait long for any request. I’ve been many many hotels/accomodations in my life, but this place is really remarkable! Thank you for this amazing weekend!

Stayed in September 2022

Nothing

We took the loft which was beautiful and warm and very spacious, 2 bathrooms and one with a jacuzzi bathtub. The peppermint shampoo was wonderful. Everything was clean all the time, the cleaning staff were very efficient and thorough. The small touches like the fire wood outside the door and the fireplace were lovely, and even this was cleaned everyday. All the staff were lovely and friendly especially the front desk and waiters. The chef made the most amazing apple cake and different cakes for breakfast everyday. In the evening they would give us complimentary biscuits delivered right to the door. The front desk were very helpful with information about ski instructors, you can also purchase ski passes from them. They were always available through watsapp, even when we were looking for restaurants, they answered right away with a list of recommendations. I appreciated that they offered to valet park our car to the free parking space instead of charging us for hotel parking. The hotel is a 10 minute walk from town where all the restaurants are (just make sure u don’t take a wrong turn on the small roads otherwise it turns into a 2 hour hike) The cable car is a two minute walk from the hotel which is very convenient to make use of your ski day, moreover there’s a ski rental shop just in-front of the cable car, so you don’t have to carry your skis far (it is slightly more expensive than the other ski rental places but the difference is 10-12 euros extra and you’re paying for convenience). The ski rental shop on the slope is cheap but they close at 4:30 pm. The swimming pool and spa is a wooden lodge with glass windows top to bottom, after a day of skiing, there’s nothing better than relaxing in a warm pool with a front row view of the mountain. Even after we checked out we were allowed to come back from the slopes and use their facilities. Truly five star treatment and accommodation.

Stayed in March 2022

none

awesome for those seeking an escape and relaxation weekend

Stayed in November 2021

It’s located on the main road, but you don’t really feel that

The rustic chalets are beautiful, spacious , yet cosy, but nonetheless extremely comfortable. Everything is thought of, to the last detail. The service is excellent and the staff is very friendly. It was hard to leave

Stayed in September 2021

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Stayed in November 2023

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Stayed in September 2023

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Stayed in July 2023

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Stayed in July 2023

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Stayed in March 2023

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Stayed in April 2023

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Stayed in March 2023

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Stayed in August 2021

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Stayed in July 2021

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Stayed in June 2021

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Stayed in November 2023