Via Trento 9, 43100 Parma, Italy
#10 of 34 hotels in Parma
Guests' ChoiceBased on 542 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.6
Staff
8.9
Value for money
8.1
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 September 2024
Elizabeth
United StatesThe shower and sink had black mold. That is something that should most definitely be taken care of before a guest enters the room.
Comfortable and great location.
Stayed in September 2024
Reviewed: 27 September 2024
Leslie
FranceNice standard hotel. I would recommend it.
Stayed in September 2024
Reviewed: 21 September 2024
Constantinos
CyprusComfort
Stayed in August 2024
Reviewed: 21 September 2024
Nikki
United KingdomThe small reception area which made check in a bit of a hassle and the lack of atmosphere at the bar, mainly to do with the lighting, so you didn't want to loiter.
We were travelling by train so the location was close to the front of the train station and about 10 minutes walk from Parma Town centre. Free hugs from the large bear in reception. My husband liked the surprise of a swimming pool. Small but open during our stay.
Stayed in September 2024
Reviewed: 19 September 2024
Concetta
CanadaWe stayed in Parma for 2 days. The hotel is in a great location, within a few minutes walking distance of the train station. Also within walking distance to several good spots to eat and drink. Pool area looked amazing...unfortunately we didn't get a chance to use it.
Stayed in September 2024
Reviewed: 15 September 2024
Gry
NorwayComfortable beds. Clean. Central location.
Stayed in September 2024
Reviewed: 11 September 2024
Eva
BulgariaThe reception desk doesn't fit to a four star hotel, 4 receptionist squeezed on a tiny desk, sitting on bar stools and weren't very polite
Location near to the train station, quiet room
Stayed in September 2024
Reviewed: 9 September 2024
Bernadette
ItalyRoom was a bit small
Location
Stayed in September 2024
Reviewed: 29 August 2024
Lainey
AustraliaShower was very dirty, mould growing in all corners of the shower and up the wall
The location was good, facilities and breakfast was good. Bed was super comfy!
Stayed in August 2024
Reviewed: 25 August 2024
Michelle
AustriaChild wasn’t for free to stay
The place
Stayed in August 2024
Reviewed: 20 August 2024
Stephanie
FranceThe parking is not for free, you need to pay 18€ to park there which is excessive, and should be included in the price of the room instead, so no surprise cost and knowing how much a room cost, it is too much. The swimming pool is nice but only opens at 11am, and is at the shadow form the afternoon. It is also a really small swimming pool so everyone is on top of each other and not enough sun bed. Breakfast seems nice but cost 14€
The hotel Is really close to the center, the rooms are quiet and clean. There is a nice terrasse next to the swimming pool and a small gym accessible 24h
Stayed in August 2024
Reviewed: 19 August 2024
Nehili
BelgiumThe buffet; they serve the cooked vegetables in the same plate as sausages and for fresh ones, guests use the same spoons as for ham so if you are vegetarian, good luck . No indications nor info on what is what and what it contains . The variety is great but this is uneasy if you do eat meat
Friendly and comfortable
Stayed in August 2024
Reviewed: 17 August 2024
Lvdmeermohr
NetherlandsStaff was friendly but did nothing with our complain about left over drink bottle in our minibar that Seems noone has controled the minibar before guest checked in. Used bottle of water still in the minibar from earlier guests. Breakfasts coffee quality far from good italians coffee. Clear up table not really a priority. Not as how we expected from novotel level of service. Feels like stay at ibis for price of Novotel.
Perfect Location next to the station, and 5 mnts walk to the centrum. Very good restaurant of the hotel. Cozy bar-lobby. Nice for short stays.
Stayed in August 2024
Reviewed: 17 August 2024
Britt
NorwayIt would have been nice if the swimmingpool open early in the morning, we have to waist until after breakfast.
Clean room, nice area with swimming pool. Good breakfast. Good location.
Stayed in July 2024
Reviewed: 11 August 2024
Grigorios
SwitzerlandParking space not enough for all rooms, impossible to reserve either. If you arrive late at night, you will not have a parking space available and will have to use a public one. The distance is small but it is a dangerous walk (train station night activities…)
Comfortable rooms.
Stayed in August 2024
Reviewed: 10 August 2024
Jason
United KingdomNothing
Great staff. Super helpful. Perfect rooms. Pool was great after touring the city as was the bar in the lobby.
Stayed in August 2024
Reviewed: 8 August 2024
Nehili
BelgiumNice and comfortable
Excellent staff . Super helpful and very considerate
Stayed in August 2024
Reviewed: 7 August 2024
Michail
NetherlandsSwimming pool.
Stayed in August 2024
Reviewed: 4 August 2024
Nikolay
SwitzerlandEverything was good
Location, comfortable, everything that you could expect from Novotel.
Stayed in July 2024
Reviewed: 3 August 2024
Ana
CroatiaThe hotel is excellent for a short stay. You have everything at your disposal. A 10-minute walk from the city center. You have a garage, early arrival is preferred
Stayed in August 2024
Reviewed: 28 July 2024
Mallika
SwitzerlandGood price , nice location and good service
Stayed in July 2024
Reviewed: 27 July 2024
Leen
BelgiumEventhough the staff was very friendly, the food was not good. The kids menu: chicken breast was dry, the dessert panna cotta was not the right recipe. But the recommended glass of wine was tasty. The price for the food was too expensive in comparison to the quality of the food. The pool is not wheelchair accesable eventhough the rooms are.
The reception staff was extremely friendly! The room was clean and spacious for a family stay of 3 (child of 4,5y old). The beds were enormous 😃 The bathroom was comfortable and the Rituals products were a nice extra. There was a shower chair for me, which was a nice surprise, I did not request it, but I defenitely used it. The breakfast buffet was good and plentiful.
Stayed in July 2024
Reviewed: 23 July 2024
Helena
PortugalVery noisy close to the train station and the neighborhood not the most beautiful
Nice hotel good breakfast and close to the center
Stayed in May 2024
Reviewed: 23 July 2024
Louise
United KingdomAll ok
Good location, with secure underground parking. Clean & comfortable.
Stayed in July 2024
Sozopol, Bulgaria
Cincinnati, USA
Vodice, Croatia
Mount Lavinia, Sri Lanka
Rovinj, Croatia
Keszthely, Hungary
Kilkhampton, UK
Upper Village, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content