These folks know how to take care of travelers. We experienced kindness and caring that went far beyond expectations for regular hotel professionals. After a day on the streets, we always looked forward to coming home to Antico Portego. Loved our room and garden views. Friendly neighborhood with good restaurants and shops. Good mattresses and quiet place to sleep.

Stayed in May 2022

the location, the hostess, the breakfast

Stayed in May 2022

Until the night cooled down, it was just a bit warm. A fan would have been nice.

The idea that this was built in the 1600s was way cool. All the furnishings were antiques. Everything was in beautiful condition. It was a great location for catching a water taxi

Stayed in May 2022

Brilliant location! Loved the area… Lovely authentic Venetian house full of antiques and characters.

Stayed in May 2022

The staff were amazing and they could not do more to make our stay more enjoyable. The setting writhing which this place is set would meet most demanding people. It’s just so beautiful

Stayed in May 2022

Giorgia is an excellent host. We felt very welcome and she is very accomodating. We were even allowed to leave our heavy luggage at the Antico Portego after Check Out, until we had to catch the train.

Stayed in April 2022

We liked everything

Just a beautiful residence close to the Santa Lucia train station. Large communal area with a beautiful garden. Close to restaurants and gelateria (but where in Venice is this not the case?). Great value for money too.

Stayed in March 2022

A lovely hotel, full of character. The owner, Giorgia, was exceptionally helpful. I particularly liked that on the last day I could leave my bag but keep a key after checkout so I could get it whenever I needed.

Stayed in March 2022

I can't think of one single thing I didn't like.

Absolutely everything,this is a gorgeous family home B&B that feels like a 5 star hotel,you could spend weeks in this amazing massive house and still be noticing things u hadn't noticed,it gives you the feeling of being in a castle its so magical,the family are wonderful and really helpful and kind.

Stayed in February 2022

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Giorgia was amazing! the hotel is amazing! definitely would come back

Stayed in February 2022

I think the price was a bit steep.

Everything! The room and the entire structure were stunning! Our host was also amazing.

Stayed in September 2021

No outside view.

Good staff. Nice location. Very clean. Comfortable room.

Stayed in November 2021

The room was much smaller than in the photos - too small for two people with bags. I suggest that a small table or shelf in the bathroom would make it possible to at least set down the toiletries bags.

Centrally located, affordable option. The foyer is beautiful.

Stayed in September 2024

On a very hot day it feels like a decent walk from the train station. A few stairs to get up to. Room wasn’t completely ready upon arrival at 3pm. We didn’t have bath towels the first night and there wasn’t staff onsite so we had to use hand towels to dry off until our request was fulfilled the next day. Check out was weird without a staff there at the designated hours for check out so I had to call on whatsapp.

Fridge was very cold, champagne and soft drinks/water free of charge, clean space, room was big, air conditioner was excellent.

Stayed in September 2024

We have been charged twice for one night stay, we contacted several numbers for help but didn’t receive any response.

Clean big room with a balcony, hotel is located in a central area so it’s easy to reach.

Stayed in July 2024

There is no sign for the hotel, just faded address numbers above a very battered and dirty door. We thought we made a mistake. We called the number the previous owner gave us and got buzzed in. Construction debris was behind the door. No reception! Just an armoire with envelopes with names and keys. We thought it was an incredibly unprofessional, creepy and low security process!

This was the oddest hotel experience. After the odd entrance into the hotel… The room was beautiful and very large

Stayed in June 2024

The communication is very difficult, the English of some of the employees was not great so there were misunderstandings. The staff didn’t answer the phone or emails promptly.

Location was good and the hotel was clean and everything worked. When I had a problem with the digital key it was responded to immediately.

Stayed in May 2024

There were little ants crawling all over the floor next to the bed, we didn’t report it because we didn’t want them to spray bug spray in our room, so we kept stepping on them when we saw them.

The room was large and nicely decorated. What looked like an original grand house in the online pictures, was actually painted to look like 3D detailing on the ceiling and walls. It was a disappointing fake out! Even though they said they don’t provide breakfasts, we were pleasantly surprised to find coffee, packaged cookies and breads and juices to make up a decent breakfast.

Stayed in October 2023

Manager was very insistent on knowing about our arrival to the point of asking me to call her several times. However, when I booked the property, I specifically asked for a room with two beds. Manager did not find it necessary in all the communication going on before our arrival to mention that they had changed all their rooms to combine single beds into larger beds and having a room with two beds as was pictured on the Booking site was no longer possible. Also, we were leaving early on our final day and I texted the manager the night before (not late) about paying the cash tax we needed to pay her and how she would like to handle - she never answered back. Just seemed like her communication style was very one-sided. She wanted me to comply with all her requests, but did not return the favor to communicate important matters with me.

Room was a good size. Location was good.

Stayed in September 2023

I wanted to love this stay but felt like we spent a lot for what we got. Our mattress was extremely uncomfortable. Every time you moved a spring popped. Had to sleep on the comforter and turn the air down since we sacrificed sleeping on the blankets. One of our windows didn't close all the way as the lock mechanism was broken and a lot of ants came in our room. We also booked with a balcony but the windows had a ledge I suppose one person could step on but it's not a usable balcony that you'd use. Glad we only stayed one night.

Anna the host was an absolute gem. Went out of her way to make us feel welcome and is fantastic with communication. Location is really easy to get around Veniza.

Stayed in September 2023

No breakfast service at all despite all literature stating it is B & B they need to advertise this as room only! No tea/coffee making facilities in room or glasses to drink from the fridge? A must have if no breakfast available! Air con not cool enough in room 29c so very uncomfortable

Historic house Large rooms Location excellent

Stayed in July 2023

The WIFI is terrible, I have to step put of the room for better signal although my room is only 30-40 feet away from the lobby. I have never seen any staff there which is weird. It saied breakfasts were included when I made reservation on Booking.com, but I was told there was no breakfast at all when I checked in. .

The size of the room is good, location is convenient.

Stayed in July 2023

Never got the opportunity to experience it as no one was there when we arrived and no answered our phone calls but they were happy to charge us regardless

Stayed in June 2023

No staff on hand to troubleshoot. It’s called a Bed and Breakfast to distinguish itself from a hotel. (But there is no breakfast….) And the “we’re not s hotel” thing means there is no staff for large portions of the day and night. An alarm was ringing for hours in the morning and there was no one to tell. (I emailed and called…) I’m sure the place is great if nothing goes wrong.

Lovely place with nice, spacious rooms

Stayed in June 2023