Staff could be warmer. Not to be misunderstood, they really try to be helpful and attentive with the guests but i think they try too hard not to make mistakes and we felt this. Or maybe we are just not used to this kind of treatment and that's why we felt just a little bit that people could be more natural. However, thank you all for having us!

Everything about this accommodation is superlative. It is made for the guests to feel amazing and it really exceeds the expectations. They even upgraded our room and it was one of the best suites i have ever stayed in. Luxurious breakfast, nice staff, great views

Stayed in October 2024

I can’t think of anything.

Clean, updated, homey, comfortable.

Stayed in September 2024

Not easy access on foot or car

Amazing restaurant great location friendly staff. Beautiful room with view and sauna

Stayed in September 2024

An amazing combination of history and luxury. Very comfortable and spacious room with sauna. Local restaurant, food was excellent. Very friendly and professional staff. I highly recommend.

Stayed in August 2024

The rooms were fantastic, the only drawback was the A/C only had a vent on once side of our two-room suite. It was sufficient, but would've been better to have a vent on both sides of the suite.

Excellent breakfast - both with standard cold items (cornetti, yogurt, etc) and also with hot items from the kitchen, all gratis. Great with my young kids even if the property was pretty fancy. Dinner was out of this world but reasonably priced for a Michelin starred restaurant. Staff was amazing - they even arraigned to get a local doctor to visit my sick child in the hotel room on a Saturday morning. Incredible service!!

Stayed in July 2024

N/A

The hotel has only 12 suites. Therefore the suites are spacious. There can't be too many guests, so everything is very personal. All staff are trained to be helpful and friendly. The manager, Elisabeth, was always there to ensure professionalism, friendliness, comfort... The hotel is of inspiring beauty. Everything is very well designed. You get the feeling that the house and the guests are well looked after. Comfortable bed spacious room Modern bathroom Nice toiletries Great balcony Well stocked fridge in the room Kettle and nice teas in room. Free spacious parking We had an infrared sauna in the suite which was great! Excellent breakfast with lots of hot (ordered) and cold choices. Option to dine in the hotel restaurant - indoors or outdoors. We dined there twice and were very happy both times.

Stayed in July 2024

Nothing

Everything! The attention to detail here is extraordinary. Candles are lit everywhere, there are potted plants, umbrellas provided, inviting sitting spaces, bowls of fruit, a yoga mat in the room, etc. Breakfast is amazing!

Stayed in July 2024

The space is lovingly refurbished, and amazingly modern and comfortable. The staff are wonderful, highly attentive and knowledgable.

Stayed in July 2024

Beautiful historic building. Comfortable room with really nice sauna and great beds. The view was amazing. Outstanding breakfast. Love the village. Could not wish for more.

Stayed in July 2024

We could have stayed longer...

Beautiful property and decor, luxury amenities and rooms. The staff was exceptional and professional service. The wine offerings are extensive. The GM was local and very helpful with information about the history, the region and recommendations for places to visit. This unique luxury hotel has everything right. Breakfast was amazing. The location is central to the area, very historic and quaint and not touristic.

Stayed in May 2024

The atmosphere was so relaxed, the staff were very friendly and professional. The food (even the half board 5 course menu) was divine. By far the best place we've been to. Missing it already.

Stayed in June 2024

it may be better to add a door to the shower room

beautiful design and decor clean nice view delicious breakfast

Stayed in May 2024

The location

Stayed in May 2024

The property is absolutely stunning. It’s actually the best and most beautiful hotel I have ever stayed in ever. Isabel the owner, is there to make you feel welcome and help you with whatever you need. I hope to be able to come to this part of the world again and stay at this fantastic hotel.

Stayed in April 2024

Historical palace. Absolutely magical. Well designed hotel!

Stayed in April 2024

Nothing

Very personal approach of the excellent host Elisabeth. Very helpfull. Much appreciated. Fantastic location. Fully restored historic site with taste, an eye for the smallest detail and luxury. Great breakfast and great dinner. Michelin stars worthy

Stayed in March 2024

Breakfast there was a screaming child the entire time which really ruined the experience. This is of NO fault to the hotel , but just sharing as when you go to a property like this you usually are going to relax and that wasnt possible during breakfast then we needed to check out right after. One other comment would be to better explain some of the pricing for dinner when ordering things that come by the weight ( like steak )

Coming from someone who travels for work and pleasure I have stayed in every type of property and I will say this one really exceeded my expectations. It was fantastic, everything of very high quality from the pillows to the tea and coffee glassware, and everything in between. The staff were all very kind and very professional and always with a smile. The room was gorgeous, extremely cozy but modern and looked brand new. The restaurant has a Michelin star and was amazing. The hotel is full of character and tons of little nooks to sit in. I would highly reccommend this one of a kind property.

Stayed in February 2024

Amazing food, beautiful rooms!

Amazing food, beautiful rooms!

Stayed in December 2023

Wonderful hotel, modern but with class ant local touch. Fantastic staff who cares about you all the time but not too much to feel you uncomfortable. And food is really at the Michelin star level.

Stayed in November 2023

Everything. The room was spacious, clean, beautiful and super equipped. The location was beautiful and close to many attractions. The staff was super friendly, very professional and gave us a lot of good advice. The breakfast was of excellent quality and the restaurant was outstanding. The fine dining menu was exceptional. We definitely recommend this beautifully restored medieval establishment!

Stayed in October 2023

Very charming suite, delicious food and welcoming staff!

Stayed in July 2023

Nothing, everything was exceptional

Exceptional location, the interior is decorated with a lot of taste, the rooms are beautifully kept with lots of attention to detail. The level of comfort is very high, it was difficult to say goodbye to this place! The restaurant is also a culinary experience not to be missed (that includes breakfast too). Our host was very attentive and kind.

Stayed in August 2023

Nothing to complain about.

Great accomodation, very nice room, good location, good food and it was also very clean. We enjoyed everything!

Stayed in August 2023

There is nothing to dislike 

The location was fabulous, the mountain views, the fresh air

Stayed in August 2023