88 VIA PALESTRO, Central Station, 00185 Rome, Italy
#828 of 945 hotels in Rome
Guests' ChoiceBased on 105 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
8.3
Facilities
6.9
Staff
8.3
Value for money
7.2
Free WiFi
7.3
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End of dialog contentReviewed: 4 September 2024
Lorena
CroatiaWe did not have hot water in the shower for the first couple of days.
The room was clean (staff cleans it everyday), staff is available 24/7 and they were helpful and friendly. Very close to the train station. Slippers and coffee are provided, and there is an electric kettle in the room, as well as TV.
Stayed in August 2024
Reviewed: 19 August 2024
Aynur
DenmarkUpon arriving it was a bit confusing, as there’s multiple hotels in the same building.
It was clean, and had everything it needed. When we first arrived, the light in the room was flickering. We told the staff, and an electrician fixed it a few hours later. They were really nice, and kept it clean.
Stayed in August 2024
Reviewed: 18 August 2024
Sylvia
ItalyThe building is old and hence with its limitations
Room was clean and staff helpful
Stayed in August 2024
Reviewed: 9 August 2024
Madeleine
United StatesThey claim ac ,but it’s more like a fan . Not good cooling . The shower is small . I could barely wash my hair in it without my elbows touching the wall . The shower drain seemed clogged because it would be slow in going down . I tried to put my hat above the closet on top and it was completely filled with heavy dust ! Bad if you have allergies bc you breathe that in . I can tell they skip corners in cleaning .
Bed is exactly as shown . They also give you slippers for when you get out the shower. They have a coffee pot for you . Staff is friendly . Best part is the location . Collesium is just 2 stops away in train .
Stayed in August 2024
Reviewed: 21 July 2024
Roksana
United KingdomAC, was on all the time, but it was still warm in the room. Not working fridges. Not the best view from the window. But because we were in the hotel just for the nights it wasn't a big deal for us.
Good location, very close to termini. Electric kettle, so I could enjoy my morning coffee. Personel very helpful, we got room for 2 people instead of 3, before we report the issue lady was on the phone to give us new! Comfortable clean beds, TV, water and snacks
Stayed in July 2024
Reviewed: 19 July 2024
Nikol
Czech RepublicNothing.
The staff was friendly and very nice, the location was really close to the Rome Termini station and a walking distance to the city center. The hotel looked better in real life when compared to the pictures. I would reccomend this hotel to anyone who is visiting Rome on a lower budget but still wants a nice, clean and convenient place to stay.
Stayed in July 2024
Reviewed: 9 July 2024
Michael
IrelandLocation good. No Breakfast
Stayed in June 2024
Reviewed: 30 June 2024
Nikoletta
UkraineThe door is not closed tight properly so you can hear the noise from the outside.
Good location, close to the train station / metro. We love walking so still it was good enough. The room is being cleaned every day. Staff is friendly and helpful.
Stayed in June 2024
Reviewed: 5 June 2024
Muhammad
PakistanElevator was faulty most of the times
Accessibility
Stayed in June 2024
Reviewed: 25 May 2024
Teona
FranceNeeds some small repairs in the room, ceiling leak not painted over and hole in the roof above shower.
Very friendly staff, always willing to help.
Stayed in May 2024
Reviewed: 6 May 2024
Sveta
LatviaSome rooms are bit outdated, as well be sure to get room what you have booked (i.e. we were offered room without bath and no city view, as it was ordered in the booking. But afterwards they changed the room to street view). It is a bit noisy, you can hear your neighbours and cleaning service. In booking it was offered room with a bath but there are no baths in any of rooms.
Generally- comparing to average crazy high hotel prices in Rome, this is good choice for low costs- 3 blocks away from main station but still area is safe. Location is good for reaching metro stations (and then by metro only few stops till all the main sightseeing activities) Cleaning service comes every day and also towels are changed.
Stayed in May 2024
Reviewed: 3 May 2024
Alina
LithuaniaVery messy stairwell.
The room was clean and tidy. Wery good location if you wanna trip by bus, train or metro. Its calm enough outside. Staff was kind and helpful, internet was very good.
Stayed in April 2024
Reviewed: 14 April 2024
Matei-alexandru
RomaniaI think at the price we paid anyone would expect a little more
Good location, clean room
Stayed in April 2024
Reviewed: 16 March 2024
Sherin
BahrainLift from the street floor to ground floor for the heavy luggage
No breakfast provided / no scope for breakfast
Stayed in March 2024
Reviewed: 3 March 2024
Pavle
SerbiaThey dont have internet in rooms! Like turists we need wi fi for maps, taxi, calls and planing. Think about that.
Stayed in February 2024
Reviewed: 24 February 2024
Σαντζαριδησ
GreeceThe room was in the 5th floor so the water had no pressure.
The hotel was in excellent spot near to termini. also, the room was very clean.
Stayed in February 2024
Reviewed: 12 January 2024
Nicholas
MaltaThe fact that people were yelling and shouting outside our room door at 3 am - ac did not work and it was -2 degrees - had to migrate hotels ( with no information provided of the re-location ) on the first day due to a toiletry issue which i was unaware off and not advised.
it was a minimal room with basic ammenities - liked the shower pressure
Stayed in November 2023
Reviewed: 21 December 2023
Katalin
CyprusThey were under renovations.The lift door sometimes were not shut properly(by other guests) so we had to climb several time until the 5th floor. On our last night we ran out of water in the shower, meanwhile I was in the shower.That was something I didn't expect so It was kinda hard to wash the shampoo out of my long hair🙄
It was 5 minutes walk to Roma Termini.From there you could reach any part of the city. The staff was Cleaning the room daily Reception staff very friendly
Stayed in December 2023
Reviewed: 24 November 2023
Dcunha
PortugalThe cleaning was not good (under bed full of water botles), the lift doesnt work
Confy beds, good location, excellent staff, its an OK hotel.
Stayed in November 2023
Reviewed: 11 November 2023
Peter
SingaporeAlmost everything outside the room but that said I think renovations are going on. The room and the locationis good.
The location is good and the room is good.
Stayed in November 2023
Reviewed: 18 October 2023
Alexandru
RomaniaNoisy location, bathroom needs rework(missing parts), very old building unmaintained , paint is falling from the walls, windows are not closing correctly. Overall not really a 3* hotel.
Close to train station and city centre
Stayed in October 2023
Reviewed: 4 September 2023
Demetra
Bulgariathe staff did not comply with our request not to enter the room to clean (cleaning included disposing of our personal belongings)
Great location!
Stayed in August 2023
Reviewed: 29 August 2023
Justice
United StatesVery poor layout, old elevator that got stuck on various floors for a short period.
Location to taxi services, train station, restaurants, overall tourist locations.
Stayed in August 2023
Reviewed: 18 August 2023
Joseph
United KingdomShower was more of a drip than a fully functioning shower.
Location and proximity to the train station.
Stayed in August 2023
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