Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Tuscany hotel reviews
  4. Florence hotel reviews
  5. Reviews of Hotel Alex

Reviews of Hotel Alex 3 stars

Via Baccio Da Montelupo18/20, 50149 Florence, Italy

#298 of 380 hotels in Florence

Guests' Choice

Review score

Based on 210 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    7.9

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 27 September 2024

    7.0
    Location is good. If you have a car, you don’t need to drive to the center as it is really hard to find parking. Thus, t
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    1. The bed is hard and not comfortable. 2. The bathroom is not 100% clean, the shower screen has some black stains at the bottom.

    1. Walking distance to the tram stop. 2. More or less 20 minutes by tram to the center. 3. Secured parking at $10 a day. 4. They lent us umbrellas. 5. Friendly and helpful staff.

    Stayed in September 2024

  • Reviewed: 28 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff

    Stayed in August 2024

  • Reviewed: 28 August 2024

    7.0
    Good enough and with a fair price for our stay.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights

    Breakfast can be improved. Bad coffee at the machine within the breakfast room, but a good one at the bar and included as well in the breakfast / no extra cost. Just ask at the bar if you want a good coffee. The room and the bathroom

    The room was generally ok and clean, the bathroom as well; daily room cleaning/makeup and towels exchanged. The staff was nice and kind, friendly and helpful. The location was not great but the city center was easily accessible by tram.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Very good Hotel
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff,clean room,good breakfast,safety parking for motorcycle.2 minutes walking to the tram station.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Great value for the money
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was missing some "warm" cooked/baked food like omlet, scrammbled eggs, bacon or similar. There was only cold cuts buffet (salami, cheese, bagels, toast, whole fruit...) so there is space to improve on this. Also, in the week when we were visiting, their restaurant&bar (that is enclosed) was closed completely. So at 3 PM in the afternoon they told us that only way to eat something around was to order Glovo (Burger King to be precise).

    Room was perfectly comfortable and had everything that we needed. Air-conditioning was working smoothly deapite the over 40°C temperature outside. Everything was clean. Staff was very kind, welcoming and helpful. Location is also very good as you are 3 minutes walk from the tram station that takes you directly to city center. So in a matter of 15 mins from exiting hotel you can already be in the city without too mich hustle.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No tea and coffee in room

    Friendly and clean and lovely breakfast and very close to trams

    Stayed in July 2024

  • Reviewed: 7 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Freindly welcoming The room was spacious, the bethdroom also. Close to the tram station.

    Stayed in July 2024

  • Reviewed: 6 August 2024

    9.0
    Highly recommend Hotel Alex. Rooms were spacious and comfortable with all you needed. The staff were exceptional!! Loved
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nil

    Our room was spacious with a separate ensuite bathroom. The room had a balcony with a lovely view. There was a wardrobe and small fridge which was needed for the heat. The staff were exceptional, great restaurant, bar and cafe.

    Stayed in August 2024

  • Reviewed: 23 July 2024

    9.0
    Great stay at fair value
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Walls, even some furniture, the bathroom might need a refresh :)

    Everything was fine: - room - cleanliness - breakfast - staff - even the fact that there is a 40 minutes walking distance from city center, we liked it - neighbourhood was nice and quiet - lots of shops nearby

    Stayed in July 2024

  • Reviewed: 5 July 2024

    8.0
    Overall we were satisfied, we recommend it.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    The lack of a headboard was not comfortable.

    The staff is friendly. They helped with late check-in. The breakfasts were above our expectations. It was far from the center, but the important advantage was close to the tram.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    9.0
    Fabulous
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Delicious breakfast. Unique experience at Ristorante Annarè. All staff are very kind and helpful.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were very confortable, the breakfast was very good and the hotel staff was very nice. Our room was not ready when we arrived, but we could store our luggage at reception and the staff transfered the luggage in our room when it was ready.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    breakfast was great. room is clean, location a little far but ok/

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The elevator is small and doesn't always work

    Easy access to public transport, about a 15 minute ride with the tram to Santa Maria Novella station. Nice and helpful staff, adequate breakfast, comfy beds and rooms with fully black out curtains.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good and clean

    Stayed in May 2024

  • Reviewed: 2 April 2024

    9.0
    Good stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is quite old and I believe the value for money is not fair for what is offer, how it looks and where it’s located.

    The stuff was amazing, they even had a little surprise prepared for our honey moon 😊 Good breakfast, clean room and quite.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Had to leave key at hotel because it was heavy and had to be back before midnight in order to retrieve it.

    Cleanliness, restaurant on site and friendly staff.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Firenze April 2024
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Doors on balcony was not possible to close fully, which can make difficultties in more cold weather, presently it's applicable, rooms and hotel looks little bit tired, so far it's applicable for its price.

    Was nice and full breakfast and good location not far from tram station. Room was ready earlier then planned, and we arrive directly, room was very clean, cleaning was done everyday and carefully. Personal is respectful and can speak with different languages.

    Stayed in March 2024

  • Reviewed: 18 December 2023

    8.0
    Good value for money.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    The door of balkony was a problem.

    Room clean, breakfast moderate.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the size of the room

    Stayed in December 2023

  • Reviewed: 18 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    Nothing important, but its better to use liquid handwashers instead of soaps in restroom.

    The staff were very friendly and did their best to be helpful and make our stay pleasant. The room was comfortable. The location was good near to tram station.

    Stayed in September 2023

  • Reviewed: 2 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    Friendly stuff

    Stayed in October 2023

  • Reviewed: 26 October 2023

    9.0
    Comfortable beds and clean room
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable beds and clean room. Close to tram station.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable room near tram station.

    Stayed in October 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless