The air con!!

Fantastic hotel due to professional staff! There’s no bar but we were offered glass of Prosecco before dinner, which was beautiful! Unfortunately the restaurant was closed the following night! I would have rated this hotel even higher if the air con had worked properly! However staying at this hotel was a very relaxing and pleasant experience!

Stayed in June 2024

The STAIRS! Our room was on the 3rd floor and the hotel has no lift. Understandable, I guess, as it’s a beautiful heritage building, but vey tough after spending hours walking around the city to have to climb the stairs!

The hotel was perfectly placed for seeing the sights of the city. The room was bright and clean and the shower excellent. Maybe it would have been good to have a chair. There was a vast choice of delicious food at breakfast and the coffee was very good (in Italy of course, it would be!) Delightful to stay in this beautiful hotel with very helpful staff

Stayed in June 2024

Breakfast very good

Stayed in June 2024

Room was pleasant with AC. Nice breakfast was included. Staff were extremely helpful. Great location just outside the TLZ.

Stayed in June 2024

We thoroughly enjoyed our stay at this hotel. The staff were so lovely and very helpful when we needed assistance. This hotel is in such a prime location, just a short walk to the Piazza del Campo, and there is somewhere to eat and drink every few steps. The breakfast was lovely, with many choices. Our room was small but very functional. Thank you so much for such a lovely stay.

Stayed in June 2024

A lot of dust under the bed, The motion detector shone a red light all night from time to time

Good localisation, friendly staff

Stayed in June 2024

Air conditioning control was difficult and wall controller not user-friendly. I had to ask for assistance from the front desk twice for them to reset the a/c. Other than Barbara, some of the other gentlemen at the front desk were not particularly friendly or helpful and gave the vibe that we were an annoyance which is odd for a hospitality business. Breakfast ends at 10am and on one of the mornings, we came down about 9:45 and they had already turned off the Sterno heaters for the warm food and so the eggs and meat were actually cold. They do not allow you to eat food on their grounds (like on the outside back patio) unless you purchase it from them but there are gaps of time when their restaurant, the only option to get food on the property, are closed so such limitation is nonsense to treat guests like that.

Rooms were nice and clean and good-sized. Good location to Siena walking distance. Breakfast was included which was convenient. Cost of rooms were a good value. Barbara at the front desk was nice, friendly and very helpful in providing recommendations and even setting us up for a taxi from Siena to Rome, and we really appreciated her help.

Stayed in May 2024

You need face cloths!!

Facilities were good. Breakfast was good. Location was excellent!

Stayed in June 2024

Convenient location and lovely staff

Stayed in May 2024

Bar across the street led to a noisy Saturday night but every other night was fine.

The location was wonderful, as was the breakfast! The bathroom (with rain shower!) was so nice.

Stayed in May 2024

No lift or enough staff to help with bags

Good room and location

Stayed in April 2024

A little bit expensive but for 3 people close to the city center this should be expected.

The hotel is situated close to the main attractions. Very helpful staff that had excellent service and gave us private parking garage. Clean and spacy rooms for 3 people with a separate bedroom for one person.

Stayed in May 2024

no real italien coffee for breakfast, just self service from machine

central location with private parking and very helpful staff

Stayed in April 2024

The beauty of the hotel; the restaurant meal was excellent-nice to have cuisine; seven minute walk to the town center; they kept my luggage for me while I explored the following day.

Stayed in May 2024

The breakfast was not well executed and all the tables in the breakfast room were dirty.

The location and room were lovely and the desk staff very nice.

Stayed in April 2024

Breakfast was very good,room good,staff lovely and helpful .

Stayed in April 2024

Mattress could be newer

Beautiful building, gorgeous food at restaurant, perfect location.

Stayed in March 2024

Better directions to the parking garage.

Staff was attentive and friendly. Room was clean and the breakfast was excellent. Beautiful hotel. Nice location to the city center. Only drawback was getting into and out of the parking garage was a little confusing.

Stayed in April 2024

The location was excellent and the staff were very helpful.

Stayed in April 2024

All ok

Location superb Could leave car close to sienna

Stayed in April 2024

Super location, friendly staff, lovely hotel. Breakfast was very nice too.

Stayed in April 2024

We hadn't realised that the room we had selected had no tea and coffee making facilities and I love a cuppa in the mornings or when we came back from sightseeing. We paid for breakfast on both mornings but had to leave early on our last day, we asked could we have some food to take with us and I was very disappointed to find only crackers, jam, an apple and drinks. It would have been nice to have had a sandwich or a bit of cheese and bread. I would definately have given a top score for everything had these things been in place. For information only, our adult daughters room was on the other side of the hotel and I think we assumed it would be close by, not a problem for us but could be an issue for families.

Lovely hotel, very central to enable us to walk everywhere. Sienna was well worth a visit with lots of excellent cafe bars and restaurants nearby. Very clean room and comfortable bed. The breakfast buffet was excellent, water provided in the fridge. Staff at the reception desk are very welcoming and helpful.

Stayed in April 2024

All was perfectly fine. 😊

Comfortable, clean, perfect location.

Stayed in April 2024

Great location

Stayed in March 2024