tv reception and control poor

ambiance

Stayed in September 2024

No lobby coffee or snacks

Location

Stayed in September 2024

Bit lacking in cupboard space in our room

Great location, lovely view from balcony. Friendly staff and nice roof top pool.

Stayed in September 2024

The lighting in the bathroom is too dark for applying make-up.

The location is great and the staff members were all very friendly and helpful. I like the quirky blue bedroom. And I had a fantastic massage.

Stayed in September 2024

Breakfast was just ok Need more options at breakfast Many items empty on breakfast buffet

Location Staff allowed late checkout which was very important

Stayed in September 2024

Restaurant understaffed at dinner. Décor hardly 5 star.

Location and good views. Delicious breakfast and food in restaurant was good.

Stayed in September 2024

We arrived a little tired and late in the day. The room we were giving was next to a larger lanai with 2 potted trees dividing our lanai to that large common use one. I know when I booked on Booking.com specifically picked and paid for the highest priced room and thought this first floor room next to a common area is not what I paid for and not safe. I went down the next morning and have to be very firm with the receptionist to insist of moving us up to a larger room with a private lanai. I get this type of service sometimes and feel because my very Chinese name(Kwan Sui) even though I am totally American, may have been the cause for being treated a little less than a white person.

The 2nd room we got was excellent. The breakfast was the best of the 5 hotels we stayed in so far. The view out of the room was also the best of the 5.

Stayed in September 2024

No comment

Excellent location, great facilities, very well maintained, lovely staff

Stayed in September 2024

Hallways not well ventilated and poor hallway lighting Balcony chairs could use a resort style outdoor cushion. Need power outlet and USB by nightstands. Utility access cover water damage ceiling in restaurant Music is played too loud in restaurant

Excellent buffet Excellent staff - service very good

Stayed in August 2024

Breakfast setup and safety regulations not as for a 5* hotel.

Stayed in August 2024

This hotel is nice but I wouldn't give it five stars. Breakfasts were basic and mostly sweet (although I understand it's typical Italian) and during the busy hours there were just empty plates. For 5* stars I would expect normal cups in the room, not only paper ones. It's about the details, like small pool area and no free sunbeds. The hotel is nice, but it's not 5*.

The location is great, the rooms are clean and the staff is friendly and helpful.

Stayed in August 2024

The coffee called 'americano' in the restaurant was just a weak version of coffee (instant coffee), which is unacceptable in Italy. It would make much more sense to have a proper coffee machine in the restaurant.

Rooms with a view of the sea are nice. The second room has a view of the windows of other rooms in the hotel (def not a nice thing). One thing was surprising - the minibar was relatively cheap (compared to other hotels we visited across Europe). Overall, this hotel has a nice location (as a starting point for other voyages in the Apulia region). It's clean, and the staff is really nice and helpful.

Stayed in August 2024

The corridors on the rooms were too dark to our taste and the breakfast could be better.

The rooms are spacious and they have a very big bed. Also the pool while small, is very nice. The location is also good at around 10mins walking to the old city centre

Stayed in August 2024

It does not have parking

It has central location

Stayed in July 2024

The restaurant is expensive and not great, so I recommend skipping that. I didn’t really have this experience at the hotel, the town was lovely but it’s pretty obvious the people either don’t like people who don’t speak Italian, gay people or women traveling alone. I am all three and could def tell, which made the relaxing time I had planned much more stressful. Not the hotel’s fault! But I think this should be in a review because if I had read that I might have gone elsewhere.

They gave me a bigger room and a welcome gift on arrival, which was lovely. The rooftop pool and wellness area was wonderful and made the hot days much more enjoyable.

Stayed in July 2024

All g

Lovely rooftop pool and buffet restaurant for breakfast, helpful concierge

Stayed in July 2024

all was good restaurant was perfect

Stayed in June 2024

Everything was good

Great location close walk to the old town. Clean, comfortable and spacious room. Lovely pool.

Stayed in July 2024

As for 5 stars hotel rooms are little bit outdated and the bed for a baby (extra bed in a room could be for an adult as well) was not comfortable. I could feel the springs when after 5 min needed to carry the kid to sleep with us.

Friendly and helpful staff fluent in English. Great location. Nice and fresh breakfast.

Stayed in July 2024

This review has been hidden because it doesn't meet our guidelines.

room size small

The room was small for two people. However, the staff did upgrade us to an ocean view room. The services were great, beds comfortable. The hotel is slightly dated but I understand that the decor is based on the history of the hotel. Front desk staff was awesome. On the spot always, friendly, efficient cant say more. I thought the rate was high for the size of the room. The bathroom was very nice, modern. The location is what sells the hotel along with the staff.

Stayed in June 2024

room floor could have been more clean

great location, walking distance to the old town, beautiful view over the sea promenade, spectacular view from the breakfast room, one of the best breakfasts we've ever had in Italy, very friendly staff, comfortable beds, quiet, well working valet parking,

Stayed in June 2024

The hotel pool needed to be cool . It was like stepping into a bath which is the last thing you need when it’s 33 degrees.

Great hotel with wonderful staff

Stayed in June 2024

A bit lacking in character

The location was good. Slightly strange decor but perfectly acceptable

Stayed in May 2024