Beds were too hard for my liking, but my friend slept like a log. No kettle in the room.

Nice hotel with a great breakfast spread. Staff were exceptionally friendly. Also, the location was great - right in the centre.

Stayed in August 2024

Nothing!

Very charming family run hotel where nothing was too much trouble and the family take a lot of pride in keeping the hotel clean and tidy and client orientated.

Stayed in July 2024

Room was west facing and very warm after a sunny day. Air conditioning was not functioning.

Hotel restaurant was excellent

Stayed in May 2024

Very charming and friendly hosts

Stayed in March 2024

Breakfast was a little bit limited, but perfectly good.

Good location, very central and a short walk from the train station.

Stayed in June 2023

Great location, very friendly staff. Good breakfast.

Stayed in June 2023

Lovely hotel right in the centre of town with private secure parking, lovely room, outdoor pool (although we didn't get to use it - one night stay) and great breakfast.

Stayed in May 2023

Drinking water in the rooms.

Good breakfast.

Stayed in April 2023

we were given single beds instead of a double. I think they had turned the power and heating off on the other floors that were not needed on the night we were there, so they did not have enough double beds. That was disappointing. Most of the staff were very helpful and friendly. there was one older guy, I think one of the owners, who was pretty nonchalant and seemed pretty disinterested when I asked him for assistance, and he just sat there and pointed his finger at the waitress, indicating I should ask her! It was only a minor thing and did not detract from our stay but he does not do the rest of the hotel any service. The only other disappointment was that the restaurant was closed on Sunday night when we were there and we were really looking forward to it as it is one of our favourites in the town.. It might be a good idea to make this known before guests book. Most of the restaurants are actually closed on Sunday night we found out, however we found one called Eleni, just off the main square of the old town centre and it was a find. The chef owner is a passionate chef and wine connoisseur. he ofered us a 4 course degustion menu that was extraordinary. he even threw in a couple of extra dishes for us to sample so it turned into a 6 course menu for Euro 55...excellent valuer and quality was Michelin grade

we have stayed at this hotel for years, whenever we are in Domodossola, so it is like a comfy slipper for us. The lovely old lady who is the owner is still there and is always so lovely to see her.

Stayed in January 2023

Unfortunately the restaurant was booked out for both night of our stay so we had to go out for dinner, maybe Christmas parties so perhaps understandable at this time of year. We went to a local restaurant called Plaza de toro both nights and the meals were excellent.

We went for the Christmas market, the location could not have been better. The staff were very friendly and helpful. They were very busy when we arrived but as the stay went on we got to like the owners more and more - they seemed to care a lot.

Stayed in December 2022

Excellent location, close to train station and the main piazza’s. Comfortable room and good restaurant.

Stayed in October 2022

La nonnina receptionist

Stayed in July 2022

.My one complaint is that the advertised air conditioning did not work. Nor did the fan work. I mentioned this to the manager and they indicated it would be examined. This would not have mattered if the weather had not been very hot (36-38 degrees C).

Location, staff, restaurant, the room and the fabulous view from the balcony. Really very nice. We had a delicious dinner in the garden. Staff were attentive in general and the ambiance was very nice. The location is extremely convenient in this lovely town. Railway is an easy 10 minutes walk. Charming.

Stayed in July 2022

There was no balkony as the room was on forth floor and there is no mini bar and not even a water bottle in the room. The personnel is not very welcoming or friendly, I was not provided with any additional information re breakfast time, or WiFi. My special request regarding plant based milk for breakfast was ignored but they had some as we found out in the morning. Language can be a challenge as several do not speak english. The breakfast did not contain a high variety, mostly croissants and sweet and packaged stuff, no fruits or dark bread available.

The room was nice and clean, with an amazingly comfortable bed.

Stayed in April 2022

very friendly staff

Stayed in November 2021

Nothing at all.

Staff was particularly friendly, food at restaurant was very tasty.

Stayed in July 2024

Bothing

Nothing

Stayed in July 2024

1) poor customer service : receptionist barely looks you in the eyes 2) old interior and would need some upgrade 3) no bathroom kit , no slippers 4) expensive considering what it offers

Only the location.

Stayed in May 2024

can't think of anything. If the room had been a little bigger with space for an extra chair beyond the one the room would have had to be rebuilt- really it was just fine for 4 days for a couple - but for a couple of weeks for 2 people it would get a bit cramped. The bed was really comfortable too

Lavish breakfast with great unlimited coffee, croissants to die for plus selection of cereals, breads, cold meats, cheeses, eggs, jams of every variety, wonnderful town and mountain views out of both windows and both opened allowing lovely cross-ventilation Very comfortable bed, around the corner from the main regional shopping market in the plaza on Saturdays

Stayed in April 2024

It was a little ‘tired’. An example is that the monogrammed towels I had in my room were frayed. They were still functional as towels but at home I would have already replaced them with new towels.

The Hotel personnel was friendly and helpful. It had a good location for what I needed. It was clean. The breakfast buffet was good. The hotel personnel spoke several languages.

Stayed in August 2023

not pleasant service, the price does not match the service

Stayed in August 2023

We have stayed here before. It is a very pleasant hotel, run in a traditional way by the lovely lady owner. Domodossola is a very nice friendly town.

Stayed in June 2023

Very expensive for what it is

Close to the station, comfortable room

Stayed in May 2023

The welcome was most friendly and helpful. Due to the road improvement on our arrival, the access was a bit of challenge, however the front office manager was most helpful. The room was in great condition and the classical design very cozy and charming. The bathroom was very clean and well maintained. The restaurant is of great classical design with very tasty food quality and personalized service. It is in deed a great experience of a family run hotel not to be missed in the best city center location. The valet parking opposite the hotel is very convenient. The buffet breakfast is of great quality and has all one needs to start a beautiful day. A place to be recommended and we'll be back again.

Stayed in April 2023