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  5. Reviews of Hotel Bencidormi

Reviews of Hotel Bencidormi 1 stars

Via Faenza 69 , Santa Maria Novella, 50123 Florence, Italy

#33 of 378 hotels in Florence

Guests' Choice

Review score

Based on 339 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    9.0

  • Staff

    9.8

  • Value for money

    9.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 25 June 2024

    10
    Highly Recommended
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I enjoyed the hospitality and respect of the Host. It was amazing, thank you

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The room was very big, and the hotel was extremely clean. Breakfast nearby was quite good, and the coffee/tea station available throughout the day was nice. Bed very comfortable, staff very friendly. Location was excellent.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    We stayed with Roberto for 3 nights, we’re a large family and he and staff made it feel like home.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing that would be an issue

    Great location, had Netflix, staff were excellent. Roberto went above and beyond to make our stay awesome. Free great coffee machine with biscotti. Great security

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Our host was super nice and informative. The room size far exceeded our expectations. The location is a 5 minute walk to the train station, 2 minute walk to the market, and 10 minutes to the Duomo. Ideal location, safe area and affordable!

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location to see all of the best sites in Florence. The room was nice, very clean and quiet. The owners are very friendly and welcoming. Everything was perfect! Thank you Paola and Roberto!

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Great stay! Amazing staff!
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The owner was amazing and kind.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little noisy in the evening

    Very convenient location

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Loved Florence ans this accomodation made it fantastic!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. It was great

    Bed was super comfy, rooms serviced daily, lovely owner who was extremely helpful and informative, restaurants close, breakfast close if wanted? Close to everything.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 4 nights
    • Submitted via mobile

    No elevator

    The tea/coffee station 24/7 is fabulous for travellers. Roberto was an amazing host.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    All good

    Location and Quite

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Very good option for florence
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    I was in a single room and window didn’t have any views but it’s no issue for a short time

    Very good location very quiet the owner Roberto was amazing helped me out with suitcase and was very friendly.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing , liked everything

    Super nice room and spotlessly clean. An absolute find in the old town of Florence! Staff were wonderful too. Already planning to stay again when coming back to Florence! Very good value for money!

    Stayed in April 2024

  • Reviewed: 6 June 2024

    10
    A wonderful place to stay when visiting Florence
    • Leisure trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Roberto was a great host. I was able to deposit my luggage at the reception. Roberto also gave me valuable sightseeing tips. My room was spotless. Lovely bedding and a comfortable bed. I cannot understand why this accomodation only has one star. It is perfect. I will definitely return. Thank you Roberto for the wonderful stay.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    10
    Awesome place, friendly staff, easy to follow guidelines, great interaction
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    Everything was fine

    Staff is just awesome

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    Amazing location, clean, comfortable & a fantastic host. Would definitely stay again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Fantastic host (Roberto) who made you feel very welcome and offered lots of information on the area and things to do and see! Room was lovely, clean and comfortable. Walking distance to train station and lots of great restaurants, shopping and sights.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    When I come back to Florence, I will stay here for certain.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    That I could not stay longer.

    Roberto, my host could not have been more accommodating and friendly. He was always helpful and suggestive when it came to any questions or advice about where to go that I had. His recommendations were spot on and I can’t tell you how much I enjoyed everything about this hotel. Roberto and the staff, the stellar location, what more can I say? Thank you, Roberto and The staff for an unforgettable time in Firenze!!!!

    Stayed in June 2024

  • Reviewed: 28 May 2024

    10
    Great, central place to stay for a solo traveller!
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I stayed here for 3 nights as a solo female traveller. Even before I arrived they were great for contacting me to explain how to check in for a later arrival. The location is fantastic and in a safe area. The owner was so friendly and had great advice on where to visit in Florence! The room was bright and clean. 100% recommend staying here.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    great hotel for a short visit to florence
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    friendly host great price for location!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Homey and comfortable!
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was very clean and cozy. It felt like we were at home. The property owner was VERY kind and helped us with everything that we needed. He sat us down and showed us everywhere we need to go. The place is very well located and only a short walk from the major city attractions. Budget friendly and ideal for young travelers.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Excellent hospitality, accomodations are more than perfect. Amazing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was amazing. From check in to check out, exceeded expectations. Its not perfect. It is more than perfect , 101%. Highly recommended. Very clean rooms, location is perfect. And the owner is the best. Thank you Roberto.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Everything I wanted. Very good.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing to not like. I booked a single room which was what I got. It was small but had everything I needed and a very good en-suite shower room.

    Great location. Very helpful staff. Very clean and very well maintained. Good facilities. I will definitely stay again.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The location was great, near the train station and within walking distance to everything. The bed was comfortable. Always had hot water with good water pressure.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Just so so
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The Internet is awful. We can't get cell phone signals inside the room. At the same time, the WiFi inside the hotel is shared by all the guests which means the speed is terrible. Therefore, we can barely use the internet when back to the hotel. Besides, the towers won't be changed until the third day, which is not mentioned in the introduction. The last things is that, the mini bar(which is empty) inside the room is almost broken. It was a car fridge but can hardly close its door. Dealing with all kinds of detailed issues is a cost of energy after a long trip.

    Good price and location. The host are all very helpful with check in and our questions.

    Stayed in May 2024

Showing 1 – 25

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