We had to leave the keys each time we ventured out, although there is a 24 hour reception, and housekeeping tried to get in and out quickly, so they often forgot things. There was also a lot of light filtering through the window of a morning.

Location was excellent, walking distance to beach and bars and on the edge of the old town. Room was comfortable and had tea making facilities. We had a lovely view of the harbour.

Stayed in July 2024

Clean. Very central to all the sights and beach.

Stayed in August 2024

The room I had was very nice but my friends room was lacking window light

The breakfast was very good, the service was excellent

Stayed in July 2024

The breakfast was really poor. I was so disappointed with the cappuccino. It was like an instant coffee. Also not much available and the bread had mould on it

We loved the location between the beach and the town so it was perfect.

Stayed in June 2024

Parking can be problem

We were lucky enough to have a room overlooking the harbour. Really likes We both liked the room ,and there nothing to complain about Staff were friendly Close to what’s going on in Gallipoli Would certainly recommend this hotel if in area

Stayed in June 2024

Comfort room has no usable windows Room had issues with basin’s drainage

Location Private terrace Breakfast

Stayed in April 2024

It was no fault of the hotel but a ferocious wind blew up. This meant our shutters had to be closed for 2 days. So we didn't benefit from the seaview room we had paid for. Bear that in mind when booking.

Its position on the harbour front was great. All the reception staff and restaurant staff were great. We were there for Valentine's Day and had a good evening with a special dinner with a soothing duo. It is great walking round the alleys of the old town.

Stayed in February 2024

In winter it is an error to choose an hotel on the north side of the island. It is too windy and cold. If we had known this we would have chosen an hotel on the south side

The staff was very jelpful and wonderful

Stayed in January 2024

Internet connection was on and off.

Lovely baroque interior. Large choice for breakfast. Friendly staff.

Stayed in October 2023

Nothing

The room was very spacious and comfortable and clean. Breakfast was good and we liked the character of the hotel so much we are planning to come back 2024

Stayed in September 2023

Ac not strong enough , I think they should be ion when the customer get into the room , they know a what time I was coming , the first impression of the room was super hot we had to wait to feel the air but still wake up at night because was no cool enough for me and we only keep our at 77 at home

Location was excellent

Stayed in September 2023

Breakfast was good but the attendant kept forgetting my order for coffee and after second reminder spited me with cold coffee.

Beautiful location, comfortable room, great reception staff

Stayed in September 2023

Some rooms are not fully accessible with a lift. Parking a car is an issue, since the hotel does not have a parking lot, but you can rely on the reception to help with finding a parking space. It can be a bit noisy at nights, because the hotel is on the promenade, but that is part of the fun of the town.

Fantastic location on the threshold of the Old Town. Kind and very helpful staff. The hotel is in a charming old building, fully renovated and rooms / ours at least/ are with a sea view.

Stayed in September 2023

Very limited facilities: no bar, no lounge, no entertainment, bit overpriced fir the facilities it offers. Needs a bit of tidying up also; painting, mops and cleaning equipment left out in lounge areas, bikes, etc. The air conditioning also is not strong enough and the bathroom taps and shower weak.

The hotel was beautiful and the location perfect. The staff were all super friendly and helpful!

Stayed in August 2023

N/A

Location was great. Right in the old town.

Stayed in July 2023

No private parking

Lovely hotel, friendly and helpful staff.

Stayed in June 2023

Car parking a nightmare due to a concert having occupied the parking lot Older premises need some TLC. Furniture at least 20 years old, limited lighting Breakfast not particularly inviting. Nearby coffee shops can be a better alternative

Positives: location, room size

Stayed in July 2023

unfortunately due to wind - the view to the sea was limited as the window had to be closed most of the time

Location - perfect Parking available right 150 meter from the hotel The hotel is very nice inside Room was nice We had a room with a window to the sea, but unfortunately due to wind - it had to be closed most of the time

Stayed in June 2023

The worst part was the wi-fi, we couldn´t connect in the room, too week. Breakfast should be improved: only one person cleaning tables, serving a good Italian coffee (espresso, cappuccino, etc) and replenishing the reasonable buffet was not enough: he worked a lot, but at the end it was slow and there were missing items in the buffet. Charging extra for an orange juice was also not nice. Shower box was too small.

Fantastic hotel! Perfect if you are driving (you can drop the bags inside the ZTL – restricted traffic zone – when you check in and get them when you checkout) and park – free, in May – ate the Port Parking, a short walk in front of the hotel. Services were outstanding, specially at the reception, where they gave us a lot of information about the town, maps, how to park the car, and helped with the (heavy) baggage. Location could not be better, at walking distance to all the attractions, churches and restaurants. Room – sea view, which I strongly recommend – was very good: comfortable, great view (apart from the parking just below, but the horizon and the fishing boats returning in the afternoon and mooring just in front were beautiful). However, the shower box was too small.

Stayed in May 2023

location

Stayed in May 2023

Everything was good, but if I had to give one slight criticism it would be on the breakfast. Although there was plenty of choice (cereal, cakes, fruit, croissants, cheese, ham etc), I thought that the quality of food did not match the 4 star rating of the rest of the hotel eg no nice crusty freshly baked bread (something I particularly enjoy when visiting Europe) and the fruit 'salad' was cut into very thin slices, so that you had to take many to get a reasonable portion (which meant it frequently ran out and needed to be refilled when the staff noticed), no choice of NICE cheeses or ham. I would describe the breakfast as 'okay' rather than 'excellent', which was a shame as this would have been easy to improve without great cost.

The reception staff were excellent, very friendly and helpful and (thankfully for us) spoke english. They gave good recommendations for places to eat and visit. There is lots of choice for restaurants and cafés nearby and also shops where you can buy supplies for a picnic. The hotel also has its own restaurant with some very fresh looking fish on display. We liked the large rooms and the location in the Old Town was convenient. The rooms were very clean and, despite the road directly outside the hotel, pretty quiet. It's only a short walk to the beach and there are a choice of bars in the Old Town where you can enjoy a drink whilst watching the sunset. No noisy bars near the hotel. You cannot drive your car or park it in the road around the Old Town during the Summer but you are allowed 2 visits (on arrival and departure) to drop off/collect your suitcases (they filled out a form to ensure we did not get a fine from the camera that monitors this). There is a car park by the harbour (about 5 minutes walk) where you can park for free and access in and out of the Old Town without restriction during your stay. I felt the staff made a great effort to ensure our stay was as pleasant as possible. A nice peaceful atmosphere in a lovely old building.

Stayed in April 2023

quite som traffic in front of the hotel.

great location in the old town.

Stayed in March 2023

AC was a little spotty but still quite pleasant.

Charming, great view, great breakfast, well located in Old Town.

Stayed in September 2024

Upon arrival, I was told that the air-conditioning was broken and would not be fixed until after check-out. No appropriate solutions were given to this problem. It was extremely hot in the room. The next day, I asked for a fan, which was delivered to the room, however it didn't make a difference. The WiFi also didn't work for the entire stay. When I mentioned this to a staff member, I was told it would be fixed promptly and it never was. At check-out I asked for a discount as the air-conditioning didn't work and there was no WiFi and was denied. This was very disappointing since these amenities are built into the cost of the room. The only small relief was to sleep with the window and room door open, which created a slight breeze. This was a big safety concern. Something more should have been done to rectify these problems. It's a shame because the hotel is very cute and in a nice location, but the customer service in dealing with this issues was lacking.

The location was great and I enjoyed the free continental breakfast. The view from the room was nice.

Stayed in August 2024