Via Trozzetti N°2, 36061 Bassano del Grappa, Italy
#6 of 14 hotels in Bassano del Grappa
Guests' ChoiceBased on 21 hotel reviews
8.3Cleanliness
9.0
Comfort
8.6
Location
8.3
Facilities
8.3
Staff
8.9
Value for money
8.5
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 21
Reviewed: 26 May 2024
Lovrok
SloveniaThe hotel and the rooms are a bit outdated but well maintained.
Stayed in May 2024
Reviewed: 1 May 2024
Ben
AustraliaJust a note that not all staff speak English (very common and fully understandable) just need to use a translation app, the staff are very helpful
This was a late change of plans to stay in Bassano del Grappa, and this motel was close (short 5 minute) walk from the train station, room with large bed and small bed, was a good size and the bathroom was functional
Stayed in April 2024
Reviewed: 12 September 2023
Hamana
Japanvery reasonable and quite neat. Breakfast is plenty enough.
Stayed in September 2023
Reviewed: 28 August 2023
Bob
IndonesiaLocation walking distance to town Breakfast was good
Stayed in August 2023
Reviewed: 27 June 2021
Francesco
ItalyThe location is on the other side of the railways with respect to the city center, that you can easily reach by foot in less than 15 minutes. The room was quiet, large and comfortable for our group of three, with a clean bathroom
Stayed in June 2021
Reviewed: 30 September 2022
Michael
AustraliaNothing comes to mind
Beautiful family run business with exceptionally clean rooms and a first class chef and staff. Unbelievable value and authentic local menu.
Stayed in September 2022
Reviewed: 2 August 2022
Michael
GermanyThe hotel closes at 11pm. It is not possible to enter after 11pm (also for checked in guests). So it is not possible to make an evening walk or go out for a bar.
- big, clean room - comfortable room - near to the city center and the railway station - free parking
Stayed in July 2022
Reviewed: 23 July 2022
Kateryna
Ukraineabsolute absence of service and proper communication. It all started from lack of English and rude communication via phone. Despite it says check in is till 23:00, I have received a msg via booking.com in Italian “what time?” money we’re charged from the card and returned…but I lost on converting for sure, but the key was that I got impression that my booking was canceled…I found it out at ~20:30, while driving from the airport, as didn’t have time due to plane, etc. Having called the property in order to say we are on the way - no one wanted to understand me - only Italian again. I have written sms…but no answer, so the only thing left was hope they have received sms and understood it…I used Google translate…having arrived I got the reason of asking, it seemed they were going to sleep but waiting for us made them stay up…despite it wasn’t even close to 23:00 (end of checkout time). Having seen we are with a toddler they called to the room after 21:00 next night asking smth in Italian again…knowing we do not speak it. And the thing they wanted to know if we are going to check out all together🙈🙈is it smth they needed to know at 21? calling to the room?? speaking language we do not understand properly?? knowing that and that we are staying with a small baby, who btw was going to bed that time and their call made him crying. During checkout I had to pay and sum was higher then during the booking, I have mentioned that my card has already been charged but no comment from the administrator with really little English…
It is clean and in accordance with expectations and photos
Stayed in July 2022
Reviewed: 16 June 2022
Dawn
United KingdomIt was all great
Lovely welcoming hotel Comfy clean room Nice breakfast
Stayed in June 2022
Reviewed: 29 April 2024
Salah
QatarThere are no comments available for this review
Stayed in April 2024
Reviewed: 13 December 2022
Bruno89089
United KingdomThere are no comments available for this review
Stayed in December 2022
Reviewed: 26 October 2022
Guo
ItalyThere are no comments available for this review
Stayed in October 2022
Reviewed: 9 October 2022
Anna
GermanyThere are no comments available for this review
Stayed in October 2022
Reviewed: 5 December 2021
Riccardo
ItalyThere are no comments available for this review
Stayed in November 2021
Reviewed: 17 November 2023
Augusto
PortugalThere are no comments available for this review
Stayed in November 2023
Reviewed: 17 November 2023
Slobodan
SerbiaThere are no comments available for this review
Stayed in November 2023
Reviewed: 2 January 2023
Nicholas
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 23 May 2022
Nicoleta
United KingdomThere are no comments available for this review
Stayed in May 2022
Reviewed: 16 July 2021
Don
United StatesThere are no comments available for this review
Stayed in July 2021
Reviewed: 27 February 2023
Anonymous
ItalyThere are no comments available for this review
Stayed in February 2023
Showing 1 – 21
Bad Krozingen, Germany
Worms, Germany
Belgrade, Serbia
Fresno, USA
Maragogi, Brazil
Lansing, USA
Maria Alm am Steinernen Meer, Austria
Kralendijk, Caribbean Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content