Piazza San Giovanni 2, Duomo, 50121 Florence, Italy
#94 of 687 B&Bs and Inns in Florence
Guests' ChoiceBased on 363 B&B reviews
9.3Cleanliness
9.3
Comfort
9.3
Location
10.0
Facilities
9.0
Staff
9.8
Value for money
9.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2023
Anand
TurkeyNothing I didn’t like ..
Location & the warm welcome of the host
Stayed in September 2023
Reviewed: 25 September 2023
Amanda
United KingdomThe location was perfect, the view was amazing
Stayed in September 2023
Reviewed: 23 September 2023
Sandra
United StatesLocation, cleanliness, friendly and helpful
The proprietor was awesome, accommodating, informational, very helpful.
Stayed in September 2023
Reviewed: 21 September 2023
Andy
New ZealandThe room was beautiful, gorgeous antique furniture, beautiful upholstery, and the view and location is incredible. We were warmly welcomed and taken care of. Once in a lifetime experience.
Stayed in September 2023
Reviewed: 20 September 2023
Dan
United Stateseverything was perfect
Stayed in September 2023
Reviewed: 20 September 2023
Utpal
NetherlandsLocation was awesome. The host of the property was super friendly. She allowed a very late check in.
Stayed in September 2023
Reviewed: 19 September 2023
Michael
United StatesThere is some (understandable) noise from the piazza directly below but it was not overly disruptive. The location and the hosts more than make up for it.
A perfect location and a lovely property in Florence. Our accommodations were very comfortable and spacious for our family. Very clean, with thoughtful touches provided by the hosts such as coffee, cookies, and extra towels to make our visit special. Great view from our windows, looking directly at the Duomo and Cathedral. We did some fun people watching during the day and were able to walk to any restaurants or shops in just a few minutes. Loved it!
Stayed in September 2023
Reviewed: 14 September 2023
Allan
AustraliaUnfortunately we assumed a B & B included breakfast until we were informed otherwise when we got there...there were no options when booking or spelt out otherwise that breakfast wasn't included.
The location was excellent. The room size was great, especially with 2 big bags. Very helpful staff.
Stayed in September 2023
Reviewed: 5 September 2023
Peter
United StatesThe most incredible view of the cathedral! You're right in the action, but from the comfort of your room up above the main town square.
Stayed in June 2023
Reviewed: 3 September 2023
Colleen
United StatesWe thought there would be breakfast based off the booking, but there wasn’t. Other than that everything was great!
We loved the room and the host! It was very easy to walk to from the train station and to check in. We had a view of the Duomo which was spectacular! Because you’re in the main square it’s busy with tourists, but the way the room was arranged the bedroom was quiet.
Stayed in September 2023
Reviewed: 2 September 2023
Jennifer
United KingdomNothing, it was great.
We were given good clear directions to the property and found it very easily. The lady was there when we arrived and was very friendly and welcoming, she gave us recommendations for good local restaurants and provided a contact number in case of any issues. The room was very clean, a good size for Italy and it felt extremely safe. We requested a room with a view of the Duomo and it did not disappoint, it was extraordinary.
Stayed in August 2023
Reviewed: 2 September 2023
Jaochico
United StatesThe lift (elevator) was primarily used for the luggages. Our room was on the 3rd floor so after a long day of walking, sometimes it was difficult going upstairs but on a hindsight, it was actually good for us since my husband & I ate so much lol! The stairs was like an exercise for us! And to be clear, there were not many stairs for every floor so it not bad at all!
The location was perfect -it was close to all the restaurants, stores & the Mercato Centrale. Our view outside the window was the Duomo, and it was just so beautiful & breathtaking! Giuliana, our host, was amazing! She was accessible & responsive to requests, questions, & any needs we had during our stay. We loved the “vintage” feel of the room - it made us feel at home & we are thankful for the hospitality!
Stayed in August 2023
Reviewed: 17 August 2023
Qin
New ZealandEverything was great. Just note that it’s on the older side and has the occasional musty smell. Nothing terrible though!
In the heart of the duomo square. It was bustling every night until the early hours but you really don’t hear anything! We had the perfect view of the duomo. About 10 mins to the train station and very central to get to places. Gulianna was super nice and helpful. Air conditioning was a life saver during the summer.
Stayed in August 2023
Reviewed: 11 August 2023
Tatiana
United StatesN/A
Amazing location!!! Very friendly and welcoming staff, Giuliana was very helpful, kind and flexible with our schedule. The room was very clean and cozy. The best view of all and easy to walk to any destination! I definitely recommend 👌 and when we return to Florence, we will stay here again!
Stayed in August 2023
Reviewed: 31 July 2023
Lisandra
United StatesStaff super friendly with recommendations for sightseeing and food! Excellent location! Would stay here again.
Stayed in July 2023
Reviewed: 30 July 2023
Luke
AustraliaBit of a climb up the stairs but no biggie.
Amazing location. Window opening out over the square and a view of the cathedral. Could not have been lovelier. Lots of activity below which didn’t bother us but might others. The host was charming and moved us into the Cathedral view room which is higher and better I think so book that if you can. It’s not modern but the building is hundreds of years old. It’s amazing. Loved our stay there.
Stayed in July 2023
Reviewed: 23 July 2023
Sb2022
AustraliaNothing - everything was perfect.
A wonderful boutique hotel, in the most amazing location in Florence! Our host was incredibly welcoming and helpful. We had a wonderful stay. Thank you!
Stayed in July 2023
Reviewed: 21 July 2023
Heidi
AustraliaAbsolutely the most fabulous location, right on the Duomo square with views of the Cathedral and Baptistry from the sitting room, in a stunningly preserved 16thC home. Well appointed, large apartments with separate sitting room living area and modern bathroom, and location of the bedroom at the rear away from the Duomo square which made the bedroom comfortable and quiet. Excellent air-conditioning throughout Wonderful hosts who have provided many home comforts, including minibar fridge, kettle with tea, coffee and some snacks as breakfast service was not included. Our hostess Giuliana was warm, welcoming and very helpful in her orientation of the apartment, provided a map with Florence attractions and suggestions for local authentic Italian dinner Trattoria options, as well as advice for breakfast and direction to the local covered food market.
Stayed in July 2023
Reviewed: 21 July 2023
Belinda
AustraliaOnly a small thing - The pastries at breakfast were a little stale. Coffee and fruit were lovely though and so nice to have on the wonderful balcony.
The location and the balcony were amazing!
Stayed in July 2023
Reviewed: 16 July 2023
Patricia
New ZealandEverything - simply fabulous.
Stayed in July 2023
Reviewed: 15 July 2023
Rodrigo
NicaraguaHands down the best location in the city, you wake up seeing the Duomo, como for table room
Stayed in July 2023
Reviewed: 15 July 2023
Lisa
Hong KongCarrying luggage up stairs but that would not bother everyone, the building was built in 1632 so the lift they have kindly managed to install is mostly to assist with luggage but starts at reception floor. It didnt put any damper on our stay at all but bears mentioning to help others.
The best room view we have ever had! The room really does look exactly like the pictures on the website. We thought it couldnt be that close! The room was clean, had everything you needed, quiet - even though you were above the main square, the windows are clearly new lol. The staff, Guilianna, was so helpful and accomodating, made the best dinner reservation at a nearby osteria, which did not disappoint. The location of the hotel was perfect as every major sighseeing location was within walking distance. Florence is very compact and there was no need for taxis or public transport (only once when we decided to go to viewing point at Palazzo de Michelangelo). Our restaurant recommendations - Da Guido for rustic and hearty food at very reasonable rates. Il Vezzo for gastro delights and a special occasion. Osteria d'olio for great lunch options. Osteria Novello for coffee and pastry to start your day.
Stayed in July 2023
Reviewed: 10 July 2023
Nicole
GermanyThe host Giuliana was super welcoming. She gave us parking recommendations since the property is right in the Center without parking. She also gave us a map and marked spots worth going. Overall she was just super helpful. The location of the hotel is great and you can easily walk everywhere.
Stayed in July 2023
Reviewed: 9 July 2023
Grace
Australiajust a few issues with the refrigerator other wise nothing to complain about
the location was perfect for everything and even a little break from the heat
Stayed in July 2023
Reviewed: 9 July 2023
Tyler
United StatesWe loved this place! And talk about location this is as best as it gets! And even a better host! Great recommendations she made us feel at home. Every kind! Don’t hesitate book this place! Best food and gelato you can find !
Stayed in June 2023
Papenburg, Germany
Parentis-en-Born, France
Montauban, France
Adana, Turkey
Palić, Serbia
Nagoya, Indonesia
Rieti, Italy
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content